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Recent content by vlikhtanskiy

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    Resolved FTP: User account already exists.

    In that particular case it was inconsistency of Plesk database that's why it was needed to investigate directly on the server. What we were discussing: Make the following queries in Plesk database (you can connect it using "plesk db"): > select id, login from sys_users where login = 'YOUR...
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    Resolved pm_ApiCli::ch_mode only on files?

    I suggest to send the extension archive to certification team for detailed investigations.
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    Resolved pm_ApiCli::ch_mode only on files?

    I'm glad to hear my advices helped you. Looking forward to seeing your extension.
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    Resolved pm_ApiCli::ch_mode only on files?

    As an example of own sbin script you can take a look at the following extension on GitHub: GitHub - plesk/ext-syslog-watch: Extension which shows last lines in syslog. As for filemng "chmod -R 644 ." is just an example and you can add your own command there. The idea is to run a command under...
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    Resolved pm_ApiCli::ch_mode only on files?

    Hello, I would recommend to implement a small shell script in sbin directory of your extension and run it using pm_ApiCli::callSbin passing necessary permissions and path. It will be more flexible. The other case if you want to make chmod under vhost owner privileges. In this case you use...
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    Plesk WordPress Manager Failing with WordPress 4.7 Upgrade

    Hello, From this stack trace I see wp-cli has version 0.24.0 but in Plesk 12.5 update #54 0.25.0 has been delivered. Could you please check the version of package: # rpm -q plesk-wp-cli or # dpkg -l plesk-wp-cli Also the version of wp-cli is specified in file /usr/share/plesk-wp-cli/VERSION...
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    Resolved Blank pages after upgrade

    Possibly the extension SideKick breaks the UI. It's not compatible with Plesk Onyx and new version will be released a bit later. Now you can remove it: #plesk bin extension --uninstall sidekick
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    Let's Encrypt extension

    Hi @Larsm! Could you provide more details: What is output of command #plesk version ?
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    Resolved error with wp cli

    Unfortunately, I cannot reproduce the issue on our test environment. Could you contact support to investigate the issue directly on your server.
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    Resolved error with wp cli

    "WP-CLI root dir: phar://wp-cli.phar" means you call wp-cli installed by yourself. For wp-cli delivered by Plesk the correct value is "WP-CLI root dir: /usr/share/plesk-wp-cli" Could you clarify where you see the error "PHP Fatal error: Class 'WP_CLI\Runner' not found in...
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    Resolved error with wp cli

    Hi @fferraro87 Could you please provide more details about your WordPress installation: 1. PHP version on the domain 2. WordPress version 3. The content of /usr/share/plesk-wp-cli/VERSION to be sure which version of wp-cli is used.
  12. V

    [PPP-22657] Wordpress Toolkit plugin update bug

    Unfortunately the issue is not fixed yet and I cannot provide you details about the date when the fix is delivered.
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    Extension Development

    Hi @Paul Ellison Also you can contact [email protected] mail list if you have some questions about the extension development.
  14. V

    [PPP-22657] Wordpress Toolkit plugin update bug

    Hi @PSi_101! Thank you for reporting the issue. I confirm it's a bug. I filled it with ID PPP-22657 in our internal tracker.
  15. V

    Magento 2 plesk compatibility issue

    Hi @KooTjoo. Thank you for the provided details. We reproduced the issue on our side and confirm it's a bug. I hope it'll be fixed in nearest updates of APS package.
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