Recent content by whipworks

Hi UFHH01, Thank you for the reply. I will certainly look into that. Also, would this be the cause of another issue with assigning SSL certs? We just renewed on and did the same steps as we always do to assign the newly renewed SSL cert to the specific domain, and when I looked into the...

Hi support, We have a Parallels Plesk Panel version 9.2.1 on our system. We've been purchasing SSL cert for our customers and adding them to their accounts with no issues. Recently, we added a new SSL for one customer, created an IP address and tried assigning it to that account. But this time...

Hi guys. I'm currently having the same issue with assigning SSL certs for one domain. I've renewed the domain. Have a static IP assign. But when I try to add it, the domain isn't available on the drop down menu for me to assign. It will usually have domains available for me to choose so I can...

Just found out that FTP access doesn't work as well :(

Hi, Our clients are having issues getting in to their domain control panel. The link that they usually go to (i.e. domainname.com/admin) does not work. It goes directly to our server admin access instead on their domain cp access. Any reason why the server is doing this? Our Plesk server is 9.2.1.

Is there no fix to this? :(

We have Parallels Plesk Panel version 9.2.1. I hope I'm explaining this right. Our customers can't login to their respective Domain Administrator Access. I checked each accounts settings and Domain Administrator Access is allowed and turned on. I've also reset their passwords, but still didn't...