• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Recent content by Xavier

  1. X

    Question v-Server: Reverse DNS does not match SMTP Banner

    Hi on a v-server I run 2 domains with their individial ip-addresses. Each domain has its own mailserver. When I check those email servers via mxtoolbox.com I get following errors: SMTP Banner Check: Reverse DNS does not match SMTP Banner SMTP Valid Hostname : Reverse DNS is not a valid...
  2. X

    Issue upgrading to obsidian - websites not accessible

    Hi, I have a big problem after updating plesk to obsidian. All websites on the server are not accessible anymore. It says: "Server error 503 Service Temporarily Unavailable" It looks like that wordpress has a problem, but I am not sure about this. Please help. Thanks a lot! Xavier
  3. X

    Question 550 Requested action not taken: mailbox unavailable (in reply to RCPT TO command)

    Hi I have set up a second domain with different ip address. Sending emails from this domain works not always. In some cases I get a undelivered mail with following message: 550 Requested action not taken: mailbox unavailable (in reply to RCPT TO command) The notification comes from first...
  4. X

    Question ports opening seems not working

    Hi there, I opened port 3050 and 3051 for incoming traffic using by activating firewall rules and created a new one. By checking remotely open ports they are shown closed. What is wrong? How can I solve this? Thanks for help
  5. X

    Question opened port in firewall but its not open

    Hi, I activated Plesk firewall rules and opened ports. The new rule is displayed in firewall rule list. But the ports are not open when applying netstat. Also, no connection is possible using this port. What is wrong? How can I fix it. X
  6. X

    Resolved The requested URL /roundcube/index.php was not found on this server.

    OK. So, I have to add http://domain.com/roundcube/index.php A ip-address to the dns entry of plesk But where can I find the plesk dns ? Greetings from Munich X
  7. X

    Resolved The requested URL /roundcube/index.php was not found on this server.

    The attached image shows how my dns entries are actualley. How would an entry look like with http://domain.com/roundcube/indes.php. I am not very familar with dns. Thanks for helping. x.
  8. X

    Resolved The requested URL /roundcube/index.php was not found on this server.

    yes, roundcube is installed and active I have installed Typo3 and encounter a similar problem. The backside site cannot be opened. I guess that something is wrong with my DNS settings.
  9. X

    Resolved The requested URL /roundcube/index.php was not found on this server.

    Please help, on my vServer email-services work fine but the window for opening webmail for roundcube is stating following errror: The requested URL /roundcube/index.php was not found on this server. How can I solve this problem? I have Plesk Onyx V17.0.17 running on Ubuntu 14.04.5 LTS X.
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