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Recent content by XTech

  1. X

    Question Blocked IP and Country ISO Code

    Thank you both, I will try what I can achieve!
  2. X

    Question Blocked IP and Country ISO Code

    Hello, I've added the ISO country code and the IP addresses of visitors from a specific country to my website's firewall settings, but I still see traffic from that country. I configured this under Tools & Settings > Firewall, but it doesn't seem to be blocking them. Do you know why this might...
  3. X

    Question DNS Server wide

    Hi @paddaone1, I have a similar question and scenario. I know your post is from 2023, so this might be a bit late, but I still wanted to check if you figured out how to configure DNS in Plesk so that domains registered through our Enom reseller automatically point to the correct nameservers...
  4. X

    Resolved FTP error retreiving directory list

    Hello All. I know it is already resolved, but the best way to get the issue fixed is to allow ports 21 and 49152-65535, and it should work. I used FileZilla. Thank you all for your comments!
  5. X

    Forwarded to devs "Disk Usage" shows wrong value (for first created domain in subscription)

    Hello, @Anthony, is the bug for all domains in Plesk or just random? I have 4 domains and 2 subdomains. In one of my accounts I only have WordPress with a light theme (Hello) with 3 to 4 Plugins and on the Subdomain I have a script not more than 500 MB of file size but in my Plesk under Domain...
  6. X

    wp-toolkit generates "Failed to reset cache for the instance #42" errors

    I am having the same issue while trying to restore from a backup, I know it is a plugin causing this issue. I disabled that plugin but tried to restore it again and it still gave me the same error. This might be because the plugin already exists in the backup. Failed to restore the extension...
  7. X

    Issue flock: failed to execute /opt/alt/python38/bin/python3: No such file or directory

    @Harun I run this command apt-get purge imunify360* in SSH terminal and it seems to be fixed [Warning: Removes Imunify360 including all configuration files.]
  8. X

    Issue DMARK emails from Google, Microsoft, and Yahoo.

    Hello Plesk Support! We are having a hard time with our main domain/hostname in Plesk. We have IONOS VPS and Plesk is installed there. We are getting emails from Google, Yahoo, and Microsoft about the DMARK report and we couldn't find a solution to get the DMARK fixed even though we have the...
  9. X

    Resolved shrinker.py: no such file or directory

    I tried the # apt-get purge imunify360* command too, the first time it took some time and said it was not installed and not removed with some errors, and run it for the second time, and it showed Done and not installed, and not removed. I will wait to see if I will be getting the emails anymore.
  10. X

    Issue flock: failed to execute /opt/alt/python38/bin/python3: No such file or directory

    I am getting the below email from my Pleask server and don't know what is it or how to get this fixed. The subject line of the email: Cron <root@server> /usr/bin/flock -n /var/run/shrinker.lock /opt/alt/python38/bin/python3 /opt/alt/modsec-sdbm-util/bin/shrinker.py > /dev/null the email...
  11. X

    Issue /opt/plesk/php/8.0/bin/php /var/www/vhosts/mymainsite.com/sub.mymainsite.com/artisan schedule:run >> /dev/null 2>&1

    Thank you Kaspar, I tried but still same error I have 2 versions of my Laravel app/script and the one I am trying to run the Cron job is PHP 7, and when I tried to run and I get this error. Task "/opt/plesk/php/7.4/bin/php /var/www/vhosts/mysite.com/app.mysite.com/artisan schedule:run >>...
  12. X

    Issue /opt/plesk/php/8.0/bin/php /var/www/vhosts/mymainsite.com/sub.mymainsite.com/artisan schedule:run >> /dev/null 2>&1

    Hello All, I need help to run the Cron jobs for every minute or so on my new script. the app says (Please set the following cron command on your server (Ignore if already done) * * * * * (Every Minute)) This is what the script/app suggests to run the Cron jobs in the server...
  13. X

    Issue AH01071: Got error 'PHP message: PHP Warning:

    I tried removing the / on both lines 69, and 70 and used this in the first check and the error is no longer showing. if (getenv('COMPOSER_VENDOR_DIR') && file_exists(getenv('COMPOSER_VENDOR_DIR') . '/autoload.php')) Thank you, Peter.
  14. X

    Issue AH01071: Got error 'PHP message: PHP Warning:

    Thank you. Here is a screenshot of the autoloader.php where I removed the slash (/) from the beginning of autoload.php in lines 69 and 70. Is that the ones that need to be removed or are the other lines that start with the slash before the autoload? Thank you.
  15. X

    Issue AH01071: Got error 'PHP message: PHP Warning:

    Hello Peter, Thank you for being so responsive and appreciate your help and comments, as I said earlier as well I am new to this platform and badly need a lot of help to be able to find and fix any issue we may have. I am the Admin user for both the Subscription and the Server as well as the...
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