• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. S

    No mail server

    Please navigate to "Tools & Settings > Server Components" and click on "Refresh" button. Do you see MailEnable on the screen?
  2. S

    [PPP-17771] ASP.NET Configuration

    Hello Akos. It's a bug in Plesk (PPP-17771). It will be fixed in Plesk 12.5.30 update #6
  3. S

    After applying ASP.NET Setting - removing providername on ConnectionString.

    http://kb.odin.com/en/125765
  4. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Please also checks the Windows registry sub-keys of the "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall" key after uninstalling MySQL 5.6.
  5. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Look at mysql-5.6.26-winx64.log: --- Action start 16:06:03: INSTALL. MSI (s) (B8:BC) [16:06:03:803]: Running ExecuteSequence MSI (s) (B8:BC) [16:06:03:803]: Doing action: FindRelatedProducts Action start 16:06:03: FindRelatedProducts. MSI (s) (B8:BC) [16:06:03:804]: Doing action: AppSearch...
  6. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    You pass INSTALLDIR="C:\Program Files\MySQL\MySQL Server 5.6" parameter to mysql-5.6.26-winx64.msi explicitly, but install location is "C:\Windows\system32\rserver30". It's a very strange... Did you install "Radmin Server 3" on the server?
  7. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    You can try to reinstall MySQL 5.6 manually: 1. Uninstall "MySQL Server 5.6" 2. Remove "C:\Program Files (x86)\Parallels\Plesk\Databases\MySQL" folder. 3. start /w msiexec /i C:\ParallelsInstaller\parallels\PANEL-WIN_12.5.30\thirdparty-msi-Windows-any-x86_64\mysql-5.6.26-winx64.msi /l*v...
  8. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Hello Mytas. Please execute: wmic product where "Name like '%MySQL%'" get Name, Version, IdentifyingNumber
  9. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Please execute: wmic product where "Name like 'MySQL Server%'" get Name, Version, IdentifyingNumber, InstallLocation, InstallSource
  10. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Please check the Windows registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MySQL AB\MySQL Server 5.6" again.
  11. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Unfortunately, Plesk can't detect MySQL because it installed in C:\Windows\System32 folder: defpackagemng.exe is a 32-bit application and checks the C:\Windows\SysWOW64\rserver30\bin\mysqld.exe file existence. Please uninstall "MySQL Server 5.6" manually. Ensure, what Windows registry key...
  12. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    MySQL installed to not standard location, typical location: C:\Program Files\MySQL\MySQL Server 5.6\ Please check the file C:\Windows\system32\rserver30\bin\mysqld.exe existence
  13. S

    Error while installing Plesk 12.5.30 for my first ever time (Pulling my hair out!)

    Please check MySQL log file: C:\Program Files (x86)\Parallels\Plesk\Databases\MySQL\data\*.err
  14. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Did you install MySQL 5.6 before Plesk? Please check the Windows registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MySQL AB\MySQL Server 5.6
  15. S

    Change file permission don't work

    Workaround: change the permissions via advanced file manager settings
  16. S

    Change file permission don't work

    Thank you for the report. The issue will be fixed as soon as possible.
  17. S

    horde: change password problem

    What kind of special character exactly?
  18. S

    Autoresponder class.MailNameFilesList.php

    Please execute --- "%plesk_bin%\mailmng.exe" --list-attachments "--domain-name=domain_name" "--mailname=mail_user_name" ---
  19. S

    Plesk is restarting SmarterMail

    This bug is fixed in Plesk 8.6.0.1 Update http://pleskwin.download.swsoft.com/Plesk/Autoupdate/plesk_8.6.0.1_update080819.20.htm
  20. S

    Webmail Error ! help me plz

    Make sure that PHP-4 is installed.
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