• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. S

    Issue PHP Fatal error: Uncaught Error:

    Your request have not any relation with plesk panel....suggere you that search solution in programming forums : Call to undefined method PDOStatement::Prepare() - Google Suche
  2. S

    Forwarded to devs Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    We have no other solution that wait this new MU....
  3. S

    Forwarded to devs Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    in our case, this error appear since update to 18.0.36 and unfortunately have not been solved yet in last MU (18.0.37) that was what we needed...
  4. S

    Forwarded to devs Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    not seem the case : Change Log for Plesk Obsidian , the PPPM-13048 bug not appear as solved...
  5. S

    Forwarded to devs Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    Hi @IgorG reviewing last MU Plesk Obsidian 18.0.37 , very very disappointed to see that this bug not seem solved! It can be "just" an detail, but very annoying to who check logs!
  6. S

    Unable to create new subscription with last update

    Ok, bug is about error message, the problem occur when some limits fail (no subscription limit available or no ip share available), the problem is that the error message not appear and only appear an white screen with javascript error, so another bug to solve.
  7. S

    Unable to create new subscription with last update

    We have tried the solution and problem stil the same, please need an solution ASAP!
  8. S

    Unable to create new subscription with last update

    well, it's failing on all our server, with an javascript error... update have failed on all of them or it's an bug on MU?
  9. S

    Unable to create new subscription with last update

    Username: sebgonzes TITLE Unable to create new subscription with last update PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE obsidian 18.0.36, cloudluinux7,x86_64 PROBLEM DESCRIPTION When we try to create an subscription using panel control, we recieve an blank page and get...
  10. S

    Question 500 Plesk\Exception\Database

    cd /var/tmp; and then (check you are correctly in tmp directory!) rm -rf *
  11. S

    Question 500 Plesk\Exception\Database

    Seem that your tmp directory is full or you have hdd error access
  12. S

    Forwarded to devs Cannot start event handler: Could not decode JSON, syntax error - malformed JSON.

    @IgorG , do you have any ETA to solve this problem? ity's a few annoying for us...
  13. S

    Issue Broken after reboot

    Do you have some backup (tar/gzip file)?
  14. S

    Issue Broken after reboot

    Ok, this is the problem... your vital mysql database have been deleted... Try to restore files of this database from your most recent backup (owner should be mysql)
  15. S

    Issue Broken after reboot

    Can you give the result of ls -l /var/lib/mysql/mysql ?
  16. S

    Issue Broken after reboot

    Also you have free space on your var partition?
  17. S

    Issue Broken after reboot

    ls -l /var/lib/mysql/mysql ? Do you have some HDD crash?
  18. S

    Issue Broken after reboot

    And your complete mariadb log (review path in /etc/my.cnf ) ?
  19. S

    Issue Broken after reboot

    What content do you have in /var/lib/mysql ?
  20. S

    Issue Broken after reboot

    Supose that you can't use plesk repair db if your database server is down, you need to review why your db server is down, can you give us information about your mariadb log?
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