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I know you have fixed this by now but to help other users the fix for this error is here: http://forum.parallels.com/showthread.php?t=263770 Thanks.

Thanks Igor this worked.

No problem. I have also updated the link to http://autoinstall.plesk.com/ as the original IP address didn't seem to work anymore. I still use it myself all the time as they still haven't sorted this as of v11.0.9! Thanks.

This can be closed as resolved. I went to my hosting supplier 1&1 and they sorted out the license key for me.

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE psa-11.0.9-cos5.build110120608.16 PROBLEM DESCRIPTION After upgrading from Plesk v10 to v11 (11.0.9) I cannot access the server through 8443 as it is complaining about: Error: The license key is invalid. In order to use the...

Hi, I have just upgraded to v11 from v10 and wanted to check the installation order as my upgrade reported as failed due to: Installing the package psa-watchdog-11.0.9-cos5.build110120608.16.x86_64 file /etc/init.d/monit from install of psa-watchdog-11.0.9-cos5.build110120608.16.x86_64...

Hi Felix, What did you do to get this working? I have changed the owner and the group to psaadm on files: /usr/local/psa/admin/bin/filemng /usr/local/psa/admin/sbin/wrapper and also chmod to 777 for both. I am still getting the error: The license key is invalid. In order to use...

Great, thanks very much for this!!! Now Parallels just need to "fix" this issue in their code, so it sets this in all email accounts when the option is turned on in the Panel. And to also turn this on in newly created mail accounts. At the moment we will need to run this every time we...

C'mon don't be lazy... post all of the errors in the thread instead of making forum members trawl through the log file! The log file would be a helpful addition but you are asking for help so try to make it easy for us lot. It will help you in the long run because people will know what the...

Not sure if this is a bug or if I'm interpreting the functionality wrong... Plesk, 10.4.4 (Update #24), CentOS Linux 2.6.18-028stab094.3 Subscriptions > Select a domain > Customize: Overuse policy = Overuse is allowed (not recommended) Notify me by e-mail in cases of overuse = Checked...

Still happening in 10.4.4 You really need to move the "run-root.tar" out of the "/usr/local/psa/tmp" directory to somewhere else. Pretty much every time I do an update I get an error because that "tmp" directory has been cleared so the file no longer exists. If it's such an important file...

QMail as well but on CentOS. How do you enable it for each mail account?

No sorry, just had to put up with it! No replies on here so no clues about where to look to sort out this issue.

Any ideas on this one? Would be nice to get this working... Thanks.

You can set set it to execute multiple times a day, if you want it at 4am and 11pm just add 0 to the Minute textbox and the following to the Hour textbox: 4, 23 You can separate hours out by commas, but use the 24h format for the hour. Not sure how to limit it to certain domain through...

Thanks Andre, here's a simple work around for everyone... Tools & Settings > Scheduled Tasks. Click on the "root" user and then choose "Add New Task". Enter the time and days that you like (such as 30, 2, *, *, *) and add the following as the Command: /usr/local/psa/admin/sbin/backupmng...

Hi, thanks for your answer, this makes sense. In my license it says: Sites published with Web Presence Builder - 0 So that's answers that one.

--------------------------------------------------------------- Plesk, 10.4.4 (Update #4), CentOS Linux 2.6.18-028stab092.1 I am currently on 10.4.4 but I think this may have been happening in 10.3.1 as well. When I check my email Trash folder (over IMAP) I can see that items older than 30...

Hi, I've never had Site Builder installed on my Plesk box but when I upgraded to Plesk 10.4.4 I wanted to install it. I wasn't aware what the latest version was and on the Updates page Site Builder 4.5 was available for install, so I installed that and this installed fine. I was then...

Hi, Usually the updates run on port 8447. Try just browsing to https://domain.tld:8447