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Search results

  1. Alex Presland

    Resolved What are the valid options for the -srv-service option when using the CLI to add a SRV DNS record?

    Just after posting, I looked back at the documentation and found that I had missed the '' parameter after the -srv parameter.
  2. Alex Presland

    Resolved What are the valid options for the -srv-service option when using the CLI to add a SRV DNS record?

    I'm using the Plesk CLI to script the changing of some SRV DNS records. I'm following the documentation at dns: DNS Zones on Domains I'm sending in a command (domain changed): plesk bin dns --add example.com -srv -srv-service imaps -srv-target-host mail.other.com. -srv-protocol TCP -srv-port...
  3. Alex Presland

    Question Letsencrypt and mailman

    There is an existing feature request in for this... I suggest that you up-vote this: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/34108849-add-mailman-support-to-let-s-encrypt There's an existing user solution, but I'd much rather that Plesk implement something that...
  4. Alex Presland

    Forwarded to devs Password is not enforced on mailbox creation if "Access to the Customer Panel" is unchecked

    I agree completely. It is more than a little silly to require a password for a forwarding alias. Users find it confusing too, which leads to higher workload on support teams.
  5. Alex Presland

    Question Every month I keep getting error by email: Plesk key update deferral notification

    I've got exactly the same issue as this. Email subject: Plesk key update deferral notification Email content: Unable to update EXT.05294193.0020: an error occurred while processing your key. You can try to retrieve the key manually in Plesk (Tools & Settings > License Management) or let Plesk...
  6. Alex Presland

    Forwarded to devs SSL It! / Let's Encrypt - Could not obtain directory: Host must be a string

    Could you possibly give a non-binding indication of when the next release is likely be please? Are we talking approximately 1 week, 3 weeks, 6 weeks, etc.?
  7. Alex Presland

    Forwarded to devs Roundcube Password add-in fails due to case sensitive email address

    I'm still having his issue with Roundcube 1.4.1 and Plesk 17.8.11 Update #74. Although there is a workaround, it isn't great that the API calls are failing because non-technical users have chosen to configure captial letters in their email addresses. Can the plesk API code or user interface be...
  8. Alex Presland

    Forwarded to devs Roundcube Password add-in fails due to case sensitive email address

    Currently running Roundcube 1.3.10 and Plesk 17.8.11 Update #67. We've just had another user fall fowl of this bug. Any news on possibly reproducing and fixing this issue?
  9. Alex Presland

    Resolved /dev/root if 100% full. Plesk don't start.

    Indeed. Disappointing that the "guru" users were so dismissive of your valid report.
  10. Alex Presland

    Resolved /dev/root if 100% full. Plesk don't start.

    Thanks noisycity! I've uninstalled the SEO Toolkit. The 7.5GB file at /usr/local/psa/var/modules/xovi/xovi.sqlite3 disappeared and my server is no longer in danger of running out of space in this partition. You're not alone in suffering from this. IMO it is definitely a Plesk failure to have...
  11. Alex Presland

    Forwarded to devs Roundcube Password add-in fails due to case sensitive email address

    Hi Mark, Thanks for your message. I've checked and this is already using the default of 2. The request sent in the Plesk XML API is lowercase in both examples (excerpt from above logs): <packet...
  12. Alex Presland

    Forwarded to devs Roundcube Password add-in fails due to case sensitive email address

    I've upgraded Roundcube to 1.3.5 (server still running Plesk Onyx Version 17.5.3 Update #43) and get the same behaviour as before (failing when the email alias has an uppercase character in it). Are there any differences between the Roundcube package bundled with Plesk and the package that is...
  13. Alex Presland

    Forwarded to devs Roundcube Password add-in fails due to case sensitive email address

    Thanks @IgorG. I'll upgrade Roundcube and test again.
  14. Alex Presland

    Forwarded to devs Roundcube Password add-in fails due to case sensitive email address

    We've now done more work and added logging around the line of plugins/password/driver/plesk.php which calls the "curl_exec". This has successfully captured the XML Request and XML Response from each CURL execution. We've also changed plugins/password/password.php so that it logs to...
  15. Alex Presland

    Forwarded to devs Roundcube Password add-in fails due to case sensitive email address

    TITLE: Roundcube Password add-in fails due to case sensitive email address PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.5.3 Update #43 CentOS release 6.9 (Final) Roundcube v1.2.3 (non-Plesk version) [oops - needs updating!] PROBLEM DESCRIPTION: An email mailbox is...
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