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I am not familiar with mailutils. How does that sent out the message? And how does the message get DKIM signed? I would assume that the message still gets routed trough the Plesk server (or any other server) via SMTP that signs it with a DKIM signature. Without more details it's hard to...

WPGuardian.io is a separate (stand alone) service. It contains many of the features also present in the WP Toolkit for free (checking outdated plugins and themes, checking and listing vulnerabilities). The WPGuardian addon for the WP Toolkit adds Vulnerability Protection, Smart Updates and Smart...

Do you have the skip-name-resolve option defined in /etc/my.cnf ? If so the recommended solution would be to comment out that option and restart MariaDB.

Unfortunately it's not possible to adjust the list because it's hard coded. What you can try as a workaround is to disabled the Bot protection option and instead add the same nginx directive to the "Additional nginx directives" of the domain (which can be found at the Hosting & DNS tab >...

Have a look at your domain logs to see which exact WAF rule is triggered and causes the 403 errors. You can then disabled that specific rule. More information can be read here...

When a vulnerability has been mitigated by the Vulnerability Protection it gets labeled with the "Addressed by Vulnerability Protection" label in the vulnerability list. We're actually working on integrating some statistics about how many vulnerabilities a Wordpress site has been protected...

A how-to article to manually upgrade MariaDB when running Plesk can be found here: https://support.plesk.com/hc/en-us/articles/12388091703703-How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-x-on-Linux I'd recommend using these steps instead of the ones you've outlined.

Unfortunately there currently is no option for custom buttons to be shown in the left side menu for all users. However if you have a little bit of programming knowledge you could create a custom Plesk Extensions to accomplish this. More information can be found here...

There currently isn't any method to adjust the list of bots of the WP toolkit "Bot protection" option. There is an request on our UserVoice page to implement this feature, which you can vote for. Features that become popular might be considered for implementation into Plesk...

I assume that would mean that you have a mail server running locally which also signs the message with DKIM? If it does that with a valid private key then that DKIM authentication would be valid too. However that's outside the control of Plesk.

Need more details in order to be able to help you.

Try to reload the website into the WP toolkit with Refresh option (see image below).

Hi, what do you mean by content exactly? A website? And what method did you use to 'scan' the content of another VPS?

Sorry to read your having issues logging in to open a support ticket. I can you try to open this page in an private/incognito window in your browser and click on the Sign in link to try to login again?

I am sorry that this causing some much inconvenience for you guys. We are working on a fix to drastically reduce load, but there on ETA when this will be released. Disabling the mailQueue.customerAccess in the panel.ini file should alleviate load, but it seems that in you case it doesn't (or...

Got it. Thank you for clarifying this. I was able to reproduce the issue you are discribing. I have forwarded this issue for further analyses by our engineers with issue ID PPS-16364.

I don't think that intended behavior. At the same time I can't replicate this behavior on a test server. How many public IP's do you use you on your server?

Yes, that indicates the domain is proxied by Cloudflare. If issuing the certificate works without using Cloudflare the request (to access the ACME validation from Let's Encrypt) probably get blocked by Cloudflare. It is best to review your domain settings on Cloudflare. But it might also be...

I get it now. Thank you for clarifying :) This a strange issue. I am not sure how this can be solved. I recommend opening a ticket with our support team for an investigation of the issue. To sign-in to support and open a ticket go to https://support.plesk.com. If you got your license from a...

Any system user with SSH access (expect chrooted user) can sent email via sendmail from any domain on the server and get it DKIM signed. Like with the command line example you posted. There is no authentication. This is a feature, not a bug ;) However when sending mail from a subscription (for...