• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Question WP Toolkit error

nj2la96

New Pleskian
Server operating system version
Ubuntu 24.04 LTS
Plesk version and microupdate number
18.0.62
I had migrated a Wordpress website from cPanel and somehow the content ended up in httpdocs/httpdocs, causing a nested httpdocs. I moved the content to httpdocs and deleted the nested httpdocs folder, but now my WP Toolkit is showing the error:

Scanning for WordPress websites was performed with errors:
  • Subscription "example.com": Failed to reset cache for the instance #9: filemng: Failed to change directory to /var/www/vhosts/example.com/httpdocs/httpdocs: No such file or directory System error 2: No such file or directory filemng: Failed to change directory to /var/www/vhosts/example.co /httpdocs/httpdocs: No such file or directory System error 2: No such file or directory
I also get a lot of "failed to reset cache" errors for that domain.

Any ideas?
 
Try to reload the website into the WP toolkit with Refresh option (see image below).
Screenshot 2024-07-22 184303.png
 
Back
Top