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Search results

  1. Denis Gomes Franco

    Resolved Roundcube 1.4 released

    Thanks for you invaluable help @Reboot and @Bossman . I'll try to upgrade my other servers but with these I need to be more careful as users have their addresses books, signatures, etc.
  2. Denis Gomes Franco

    Issue Can't install ServerShield on a new server

    Well, not that it was the best extension though. I had issues with it because I wanted to use my own Cloudflare account for all my customer's domains, instead of using each customer's Cloudflare account... Anyway, glad to know.
  3. Denis Gomes Franco

    Question Plesk Email Security Pro and yet getting spam

    I am not getting any complaints from my customers so I assume everything is well with outgoing messages. My concern is only about SpamAssassin that seems to be dumber than before. Or we are missing something here and the filter is crazy (how come a message can have a negative spam score?)
  4. Denis Gomes Franco

    Question Plesk Email Security Pro and yet getting spam

    Interesting... going to PLESK EMAIL SECURITY > DASHBOARD and clicking on SENT shows some outgoing spam... What gives? I don't have any customers running email marketing or anything. Or is that regular outgoing emails but the server runs a spam check anyway and declares it to be spam?
  5. Denis Gomes Franco

    Question Backup to Cloud Pro extension and server free space

    A while ago I was using the Backup to Cloud Pro extension to back up my servers to Microsoft OneDrive, but one issue I had was that the server had to have lots of free space, eg., if the largest account uses 30 GB then the server had to have about 50-60 GB or it wouldn't complete the backup...
  6. Denis Gomes Franco

    Question Plesk Email Security Pro and yet getting spam

    I found out about the Plesk Email Security extension a while ago and decided to give it a try. It's a nice way to configure server-wide spam settings, I was getting tired of setting it up on a per-mailbox basis. Then I saw that some features like Bayes training and "Daily updates of the...
  7. Denis Gomes Franco

    Issue Can't install ServerShield on a new server

    I just fired up a new server, installed Plesk, updated to the latest Obsidian release and now I'm setting things up. But I can't install the ServerShield extension: After hitting Continue, it says: Even by selecting *other* extensions to install together with ServerShield, the installer only...
  8. Denis Gomes Franco

    Resolved Roundcube 1.4 released

    I just ran through the tutorial posted by @Reboot on a fresh server and it was flawless (except for one path that was different here, but no biggie). Would really like to hear the official word from Plesk on why they don't want to do this right away, but I guess we all know the real answer to...
  9. Denis Gomes Franco

    Resolved Manually installing a Let's Encrypt certificate with HTTP validation

    I decided to post this article to document my "journey" on fixing this problem that I had with a specific customer. Also, this might serve as feedback to the developers and, I hope, to help someone with the same issues. So here's the situation. This customer purchased a .com domain via a...
  10. Denis Gomes Franco

    Resolved Roundcube 1.4 released

    And let's not forget that at that link someone from the support staff said that v1.4 will be supported in *one* of the next updates of Plesk. And that was in may of 2019 :p
  11. Denis Gomes Franco

    Resolved Roundcube 1.4 released

    Yes, that's the main purpose of having a control panel installed on your server, and you are right, we should be making these demands as Plesk is subscription-based, but we also need a solution that is other than "waiting forever".
  12. Denis Gomes Franco

    Resolved Roundcube 1.4 released

    @Reboot Man, that is awesome! Thanks for your great article! Plesk should pay you to have this how-to as an official support article. One question: how about users' settings in Roundcube, such as contacts or email signatures? Guess I need to dig into the current database and retrieve them, or...
  13. Denis Gomes Franco

    Resolved Roundcube 1.4 released

    Yeah, this situation is getting stranger every day. Roundcube 1.4.3 was released february 19th and no word from Plesk yet even though there were several updates to it ever since RC1.4 was released. Let's just hope they don't walk the greedy path, as someone mentioned earlier that the Premium...
  14. Denis Gomes Franco

    Issue Servershield displaying Invalid Host Key error when logging in

    I have several customers set up on my Plesk servers, and each one of them have one or more subscriptions. I have also enabled the Servershield extension so I can use their CDN on those websites. As I run a managed Wordpress hosting operation, I would like to use my own Cloudflare account...
  15. Denis Gomes Franco

    Forwarded to devs "Subscription does not exist on source server" error

    Hey IgorG. I don't think that is the case with me, I am not using the power user view, and my Plesk license is for unlimited domains.
  16. Denis Gomes Franco

    Forwarded to devs "Subscription does not exist on source server" error

    TITLE: "Subscription does not exist on source server" error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Obsidian Version 18.0.21 Update #5 PROBLEM DESCRIPTION: I am migrating some subscripions from a Cpanel v84.0.19 server and Plesk is throwing that error. After putting in the...
  17. Denis Gomes Franco

    Forwarded to devs Not enough space to start backups even after changing the temporary directory to another disk

    Well, that's the problem. The DUMP_TMP_D variable is now pointing at a different disk mounted on the server. Plesk seems to check the free space of the server's local disk and not the disk at the DUMP_TMP_D location. I needed more free space because I don't want to have a lot of space wasted on...
  18. Denis Gomes Franco

    Forwarded to devs Not enough space to start backups even after changing the temporary directory to another disk

    Yeah, so if I happen to host a 50 GB subscription then I'll need to leave 100 GB just to run a backup? I understand why, but it's completely unacceptable. That's why I devised a workaround: Input - How to back up to S3-compatible storages using S3FS-Fuse In any case this thread was created only...
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