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Search results

  1. gennolo

    Issue Scheduled task stuck in "not_started" status

    Hi there, I have setup a scheduled task in Plesk to launch a PHP script twice a day : If I launch it directly the script from shell with /opt/plesk/php/7.4/bin/php /var/www/vhosts/domain.com/httpdocs/folder/shop.php it takes about 1 min to and runs ok. But.... When clicking "Run Now" my...
  2. gennolo

    Resolved Domain alias not respecting the 'Redirect with the HTTP 301 code' setting

    After further testing, the issue appears to have been resolved "automagically" by adding directives to force the www / non-www redirect in the application's .htaccess file. Honestly, I haven't fully understood the root cause of the problem, but during my attempts to reproduce it, browser cache...
  3. gennolo

    Resolved Domain alias not respecting the 'Redirect with the HTTP 301 code' setting

    By subscription root do you mean the "classical" /var/www/vhosts/domain1.com ? Nothing special there, and no .htaccess file, there's just a website in httpdocs that must be shared by both domains : ls -lha In /var/www/vhosts/system/domain1.com/conf/httpd, inside the section <VirtualHost...
  4. gennolo

    Resolved Domain alias not respecting the 'Redirect with the HTTP 301 code' setting

    Hi @Peter Debik , I also thought that the redirection might have been depended on a application .htaccess, but as written, I have renamed httpdocs folder of the documentRoot to "httpdocs.bak" to perform a test and the problem persists - Browsing to domain2 causes an immediate 301-redirect to...
  5. gennolo

    Resolved Domain alias not respecting the 'Redirect with the HTTP 301 code' setting

    I am facing the same issue trying to setup a domain alias for a Prestashop multistore environment on a Centos 7 Plesk box. Redirect with the HTTP 301 code is turned OFF / Web service is turned ON Despite this setting, domain2.com is always "301 redirecting" to domain1.com Tried to restart all...
  6. gennolo

    Resolved Could not get Mozilla tls config: cURL error 77 [cannot update plugin et. al.]

    I have the same issue on several servers that uses PHP to perform cURL calls , they all end up with error 77. It seems that un automatic update of nss package happened overnight causing corruption on its internal DB, that is being used by PHP cURL by default. A verbose logging of a PHP cURL...
  7. gennolo

    Issue Strange behaviour with log rotation / checkbox greyed out

    I confirm that launching : sed -i '/copytruncate/a allowhardlink' /usr/local/psa/etc/logrotate.d/* fixed the ability to rotate the logs. Anyway there are still interface issues - Permission to manage Log rotation is ON in subscription setting. But Log rotation options are disabled in all...
  8. gennolo

    Issue Strange behaviour with log rotation / checkbox greyed out

    Sorry for the multiple post but I just came across this issue And I think I have the same problem. Launching /usr/local/psa/logrotate/sbin/logrotate -v /usr/local/psa/etc/logrotate.d/example.com produces this output : reading config file /usr/local/psa/etc/logrotate.d/example.com Reading...
  9. gennolo

    Issue Strange behaviour with log rotation / checkbox greyed out

    @Peter Debik thanks for your quick comeback. I should have mentioned that I access Plesk as an administrator, the service plan on which the domains are linked is the "Default domain" where the ability to rotate logs is enabled by default. If I go into "Logs and statistics" in the service plan...
  10. gennolo

    Issue Strange behaviour with log rotation / checkbox greyed out

    I recently discovered that one of my servers ran out of disk space. Upon investigation, I found that the logs for both configured domains were not rotating, leading to significantly large access and error logs. Interestingly, the option to modify log rotation settings in Plesk is disabled...
  11. gennolo

    Resolved DrWeb Antivirus sends many notifications "Your virus bases are obsolete."

    @Peter Debik Thank you as always for the speed of communication. Just received 2000+ mails due to this issue :D
  12. gennolo

    Resolved Cannot update an existing firewall rule to allow all ips

    Thank you @Peter Debik , looking forward for the update.
  13. gennolo

    Issue Cannot update an existing firewall rule to allow all ips

    Oh my bad - I just posted to correct section.
  14. gennolo

    Resolved Cannot update an existing firewall rule to allow all ips

    Username: TITLE Cannot update an existing firewall rule to allow all ips PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.53 Update #1- Centos 7.9 x64 PROBLEM DESCRIPTION I am encountering a problem with the Plesk Firewall interface after the latest updates. I often...
  15. gennolo

    Issue Cannot update an existing firewall rule to allow all ips

    I am encountering a problem with the Plesk Firewall interface after the latest updates. I often need to "unblock" to all IPs an already existing firewall rule binded to single IP or a group of IPs. My operations are : - I click on the name of a rule already having a block per IP "Allow...
  16. gennolo

    Resolved Urgent / Big problem with apache/nginx [mod_evasive denylisting]

    I see an updated aum version had been pushed overnight : aum-1:6.0.48-29386.el7.art.x86_64 I guess it contains a permanent fix for this problem?
  17. gennolo

    Resolved Urgent / Big problem with apache/nginx [mod_evasive denylisting]

    So, even if I rolled back the update, will the cron "aum_nighly.sh" reinstall silently mod_evasive packages even if "yum update" now sees nothing to update ? Is there a way to recall aum_nightly.sh from CLI to test some scenarios on a dev VM ? I tried launching it and it did nothing.
  18. gennolo

    Resolved Urgent / Big problem with apache/nginx [mod_evasive denylisting]

    Thanks , it has been an exciting morning ! :D
  19. gennolo

    Resolved Urgent / Big problem with apache/nginx [mod_evasive denylisting]

    I had the same issue this morning in several Centos 7 boxes. The problem was due to an automatic update that upgraded those packages : ---> Package mod_evasive.x86_64 0:1.10.1-22.el7 ---> Package mod_qos.x86_64 0:11.70-1.el7 causing something very wrong in Apache refusing all web requests...
  20. gennolo

    Forwarded to devs Removal of -bs option from plesk-sendmail-wrapper

    Same issue here , even upgrading to 18.0.45.1 , log shows : Jul 21 08:00:10 api postfix/smtpd[3849]: warning: error opening chain file: /etc/postfix/postfix.pem: Permission denied Jul 21 08:00:10 api postfix/smtpd[3849]: connect from localhost[127.0.0.1] Jul 21 08:00:10 api postfix/smtpd[3849]...
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