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Search results

  1. J.Wick

    Resolved Disable hiding the right column in client subscriptions?

    Found the answer, this works perfect. How to change the default state of the sidebar to be opened in Plesk 18.0.39 interface
  2. J.Wick

    Resolved Disable hiding the right column in client subscriptions?

    Let's be honest; people are dumb and need the most simple and easy interface possible. I always want to show the right column on the subscriber page by default. How can I do it? Customize option for subscription editing is missing in Plesk interface (This looks like it was a purposeful bug...
  3. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    It's any folder under the Document Root folder set in Plesk in Host Settings Example: Instead of having subdomain1.domain.net, subdomain2.domain.net, etc., floating around the root directory, I place them all in the folder subdomains. For Mautic, it's in subdomains/hello/docroot where only...
  4. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    Also, I'll add my other complaint that Plesk Backup misses files not declared in the web folder. For example, technologies like Mautic, or SuiteCRM that use 'pub' or 'docroot' folder in the main install folder such as domain.com/subdomains/mautic/docroot Everything in the mautic folder is...
  5. J.Wick

    [Duplicate] IP Address Sites Link Broken

    Username: TITLE IP Address Sites Link Broken PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.50 Update #2 / Rocky Linux 8.6 PROBLEM DESCRIPTION The link to the sites allocated to an IP address fails to load the proper page to list the sites. STEPS...
  6. J.Wick

    Resolved Disabling IPv6 Caused Plesk to Crash - 502 Bad Gateway

    Yes, I found that and decided to turn on IPv6 and enable it for all customers now that we have the proper firewall to handle it.
  7. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    This would be a great feature to add to the Plesk Backup: a button next to failed uploads to re-attempt the upload.
  8. J.Wick

    Resolved Disabling IPv6 Caused Plesk to Crash - 502 Bad Gateway

    I disabled IPv6 on my server, which caused Plesk to crash with a 502 Bad Gateway. Undoing my changes fixed the problem. Why is this happening? /var/log/sw-cp-server/error_log 2023/03/01 14:43:08 [emerg] 1015#0: socket() [::]:8443 failed (97: Address family not supported by protocol)...
  9. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    Is there a command I can issue to re-attempt the upload to remote storage when the connection fails without having to restart the whole job all over again?
  10. J.Wick

    Plesk Backup Missing Files in Domain/Sub Domain Folder

    Username: TITLE Plesk Backup Missing Files in Domain/Sub Domain Folder PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk ObsidianVersion 18.0.47 Update #5, Rocky Linux 8.6 PROBLEM DESCRIPTION When installing various open-source software, where the docroot or pub folder is...
  11. J.Wick

    Question Grafana V9 Compatibility?

    I'm considering extending our use of Grafana and was wondering if version 9.0 will work with the latest version of Plesk?
  12. J.Wick

    Input PHP 8.1 Ioncube loader v12

    We need this to upgrade from PHP 7.4; please add this package.
  13. J.Wick

    Question Plesk API & CloudFlare IP Issue

    I'm trying to setup Postman to connect to Plesk API, but I'm getting an Access Denied Error and a Cloudflare IP address. If I whitelist all CF IPs I open the API to the world, I don't want that. mod_cloudflare restores the IP to Apache, but it doesn't work on the API. Is there a work around?
  14. J.Wick

    Resolved php-fpm_error.log is huge how to disable or delete apache log?

    I just discovered I also have this problem. I've shut off PHP error logging in the domain's PHP settings, yet it's totally ignored, and the log file is growing a few MB per minute with redundant notices. Would be nice to have a place to control these logs and disable or modify them only to...
  15. J.Wick

    Resolved Plesk Error: Incorrect format of SSH public key.

    I've been able to set up Key Access using the Plesk Key Extension for most users, but then I came across one client that when trying to set up their key, I was getting the error, "Plesk Error: Incorrect format of SSH public key." The way I was able to fix it was to SSH and remove their .ssh...
  16. J.Wick

    Forwarded to devs SELinux Interferes with Plesk FTP Backup

    Username: TITLE SELinux Interferes with Plesk FTP Backup PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.46 Update #1 Rocky Linux 8.6 PROBLEM DESCRIPTION Migrated Plesk from Centos 7.9 over to a new server with Rocky Linux 8.6 and could not connect to...
  17. J.Wick

    Question SELinux blocks outbound connections for FTPS from Backup Manager

    What I'm about to discuss took me literally a full day of troubleshooting. Last week I migrated Plesk and clients from Centos 7.9 to Rocky Linux 8.6. Trying to set up the FTPS (Non-PASV) settings in Plesk Backup would not connect fully. The curl command the Plesk error suggested worked at...
  18. J.Wick

    Issue Migration Giving Error, Saying IP address is not valid when it is

    I ran Plesk repair all and then visited the Rest API sandbox, deleted all the API keys and made a new one for the new IP, removed all the IP restrictions on each server, and finally, it's connecting. This was NOT a smooth experience; migration needs to be refined and made child easy. Blew away 2...
  19. J.Wick

    Issue Migration Giving Error, Saying IP address is not valid when it is

    Running dual servers with Plesk Version 18.0.46 Update #1 both on Linux. I'm trying to run a migration and get the error: ' xxx.xx.xx.x' does not appear to be a valid IP address. This is the main public IP of the server and is pingable from the new server. Is this a bug?:eek: If I try the...
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