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Search results

  1. G

    Nginx and Webalizer not generate statistics

    I have exactly the same problem. PRODUCT: Plesk Panel for Linux, VERSION: 11.0.9, MICROUPDATE: #26, OPERATING SYSTEM: CentOS release 6.2 (Final), ARCHITECTURE: x86_64 Webalizer does not count 'Pages' and 'Visits' access in daily statistics. Other columns are counted. I noticed that when I...
  2. G

    How to enable language(utf8) support for proftpd?

    Plesk 9.5.4, CentOS 5.6 x86_64 When someone uploads files with greek names through ftp, the uploaded filenames are altered to questionmarks, for example ?????????.jpg and they cannot be browsed. If we upload the same file from Plesk's File Manager, it is not altered to questionmarks and can...
  3. G

    Nginx, 504 Gateway Time-out

    This article is right if you want to put them in the configuration of each virtual host. I have easier solution which has the same result. I read nginx documentation and it says that those parameters can be set in the 'http' section of config too. Also, in the 'http' section of...
  4. G

    Nginx, 504 Gateway Time-out

    I have exactly the same error. I googled it and I always come up with four parameters of nginx, which affect fastcgi sites too, and need to be altered. They are: client_header_timeout, client_body_timeout, send_timeout and fastcgi_read_timeout. I cannot find those parameters in...
  5. G

    Noob to plesk ... need guidance please.

    That article is applicable until Plesk 10.3. How can we restore default permissions for vhosts in Plesk 10.4 and Plesk 11? Is there any similar utility?
  6. G

    Statistics report errors for mailingslists

    CentOS 6.2 x86_64 Plesk 11.0.9 Update 13 I have exactly the same error. I can see in /var/log/messages: but these numbers(folders) at the end are the ids of the mailing lists. Those folders do not exist, because plesk creates folders in /var/lib/mailman/lists/ and...
  7. G

    Failed auto update (Plesk panel now innaccesible)

    Usually after the update failure plesk is not working, but you may start it with command: Have you tried that? If it starts, then you may disable updates at Tools & Settings -> Update and Upgrade Settings
  8. G

    Failed auto update (Plesk panel now innaccesible)

    I tried to upgrade Plesk to 11.0.9 (instead of just installing updates of 10.4.4), in case it was corrected for that version, but that made things worst. Some packages were upgraded to 11.0.9 while others remained to 10.4.4 because upgrade failed with same error (with apr-util and subversion...
  9. G

    Failed auto update (Plesk panel now innaccesible)

    My server is CentOS 5.6 x86_64 with Plesk 10.4.4. Apr and apr-util packages: As you may see from my error above, the problem occurs with the i386 version of apr-util and subversion packages. I suppose that parallels should provide newer packages for apr-util and supbversion for both...
  10. G

    Failed auto update (Plesk panel now innaccesible)

    I tried to upgrade Plesk 10.4.4 to 11.0.9 but again the same with apr-util and subversion: I read the option for rpm -e --justdb, but is it safe? A lot of our customers want to upgrade and they cannot!
  11. G

    Failed auto update (Plesk panel now innaccesible)

    I have the same issue (CentOS 5.6, x86_64, Plesk 10.4.4): If I run I suppose that it will update only the x86_64 package of arp and leave the old package of i386. I don't know if this is good on a production system. CentOS installs by default both, i386 and x86_64 archs of packages...
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    New vulnerability of Plesk??

    Can someone from parallels team answer us? I suppose many more people have the same issue but they have not realized that, because Plesk on hacked servers keeps working just fine (at least I didn't see any difference in Plesk). So, accidentally I realized that one more server of ours has the...
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    New vulnerability of Plesk??

    The problem occured at the same time in two servers: CentOS 5.8 x86_64 Plesk 9.5.4 MU17 We had applied patches to fix Plesk's vulnerability (days ago, before the new problem occurred): # php -d safe_mode=0 plesk_remote_vulnerability_checker.php The patch has been successfully applied...
  14. G

    PTR Record Subnet mask

    The problem exists in all Plesk versions we have, which is Plesk8, Plesk9, Plesk10 (we haven't tested it in Plesk 10.4) for windows and for linux. When we add an ipv4 PTR Record in a server, it allows to use a subnet mask from a drop down menu with values 8, 16, and 24. There is no value 32...
  15. G

    Cannot publish when statistics module is turned on

    Thank you Dmitry for your fast reply. The server to which I publish the site (hosts the site) is Windows server and indeed it does not have UTF-8 encoding support for SQLite 2.x extension (Sitebuilder is installed in linux server). I cannot access the article you refer to...
  16. G

    Cannot publish when statistics module is turned on

    CentOS5 x64 Sitebuilder 4.5.0 Hotfix-20110711 (2011071115) If I go to: -> Sitebuilder -> Sites -> Click on site alias I'd like -> Statistics Settings -> Check the checkbox 'Statistics is turned on' and then try to publish the site, I get the error: 1 PHP SQLite extension does not...
  17. G

    application 'Already in the vault'

    There were some extra records in SiteApp* tables also. I removed them and I was able to install the application.
  18. G

    application 'Already in the vault'

    Plesk 9.5.4 in CentOS 5.6 x64 Application Vault works fine except one application. When we go to Plesk -> Applications -> Add Applications from APS Catalog one specific application (Coppermine) has not the option 'Select for addition' in order to add it. Instead, it says 'Already in the...
  19. G

    Mysql ODBC driver 5.1

    If anybody has the same question, I installed Mysql ODBC driver 5.1 x64. Mysql ODBC driver 3.51 remained installed and all sites using it had no problem. So, there is no problem installing Mysql ODBC driver 5.1 in Plesk servers having already installed Mysql ODBC driver 3.51.
  20. G

    Mysql ODBC driver 5.1

    Plesk 9.5.5 Windows 2008 R2 SP1(x64) Plesk 9.5.5 installs Mysql ODBC driver 3.51(32bit version I think). We would like to install Mysql ODBC driver 5.1 without uninstalling 3.51 version, because a lot of sites already use the 3.51 driver. Does anyone know if 3.51 version will continue to...
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