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Our clients are having concerns with how slow the site builder has been to load pages. After having complaints from clients with the speed I went in to use our Sitebuilder to make changes to one website and it was literally taking 15min+ to load pages. I restarted my computer, refreshed pages...

In slight defense of SWsoft Dimitri (above) is one guy who has actually given some good spport to us in the past (was in the 30 days install period) and actually actively reads these forums and helps here and there. I've never seen an swsoft post on the plesk forums. Maybe swsoft...

Was it just me or did swsoft not make a big announcement about version4 of sitebuider? Did I miss it or are they not proud to announce this product? (Maybe it got marked as spam...)

Is there a way to also make changes to webalizer.conf so that it doesn't get over written?

Not only do they get us to pay to bug test their software then have to pay to get support. Then they want to sell products to our customers with out our choice or knowledge. Not to mention their branding all over their software which our reseller clients hate. We want clean software with out...

Hi Robert, I'm not totally sure that I understand your solution for password protected directories. It appears that sitebuilder won't publish to a password protected directory as for some reason it looks for files in the directory to see if it is working and it can't see them because it is...

Most of our clients are reporting issues with header banners. And it is driving them and us crazy. The problem is that they want to put up their logo which is usually much bigger than the small generic logo in the templates usually on the left hand side. Has any one had any luck sorting this...

I agree that it is a bit much that we have to pay for support like we do when the basics things don't work. There is almost an incentive for swsoft to make poor software to make money from support at $75 per incident. I can hire my own developer for that price. We shouldn't have to pay to bug...

It appears that many of our customers are having this problem. Has anyone had a similar problem? Anyone know of a reason/fix? It makes it very difficult to talk to a client over the phone and tell them how to upload an image when they are seeing a different random directory that they...

Do you mean you didn't have as many issues as with "3"?

A client is having trouble uploading images to a site. They upload the image but it shows as a broken link in the site. When I have a look at the same site I am presented with a different "directory" when I go to upload an image and select browse server. The client sees different images when...

So what do people think of the new version? Is it worth it? Was the upgrade smooth? We had huge issues with our last upgrade so am very reluctant to touch the install again.

Our .spamassassin/user_prefs files now have both the old and new settings in them for both versions; required_hits 7 rewrite_subject 1 subject_tag *****SPAM***** rewrite_header subject *****SPAM***** required_score 7 So the log files are now full of config: failed to parse...

It turns out that spam training via the control panel won't work for any user on the above mentioned machine. They all quickly get the page comeing back almost instantly with Messages learned: 0 as spam, 0 as non-spam, 0 total. after they try to train a message. Anyone have a clue why...

Anyone got an answer here?

Does this knowledge base article help anyone? http://kb.swsoft.com/article_22_1395_en.html

run this command ls -alh /usr/sbin/sendmail and you should get output like this. (The arrow shows a symlink) lrwxrwxrwx 1 root root 23 Apr 19 10:34 /usr/sbin/sendmail -> /var/qmail/bin/sendmail

Our Spell checker icon in sitebuilder is greyed out so it can't be pressed. Does anyone know what we need to do to get it working? I couldn't see anything in the manuals. Just help that said to click on it.

Can we duplicate a site and all of its content in Sitebuilder? So that we can setup a site exactly the same that can then be edited in the sitebuilder? http://www.netvantage.com.au

Can we duplicate a site and all of its content in Sitebuilder? So that we can setup a site exactly the same that can then be edited in the sitebuilder? http://www.netvantage.com.au