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Search results

  1. Johannes Kingma

    Issue Renaming index.html to index.php results in File not Found.

    After activating PHP and renaming index.html to index.php the site is no longer working. The index.php is not found. Logged are: H02454: FCGI: attempt to connect to Unix domain socket /var/www/vhosts/system/qr.sbw.media/php-fpm.sock (*) failed AH01079: failed to make connection to backend...
  2. Johannes Kingma

    Forwarded to devs Database Export Dump of database with procedures

    Username: TITLE Database Export Dump of database with procedures PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Obsidian, Linux ,64 Maria 10.3.31 PROBLEM DESCRIPTION Creating a database dump with "Export dump" creates succesfully creates a dump file. Where tables and views...
  3. Johannes Kingma

    Question Synchronisation failed

    We have Reseller access. A couple of our subscriptions no longer sync with Service Plans. When we try to sync we see a couple of properties that are different. Yet we seem to be unable to (re) set these values on the subscription. How do we reanable the sync relation of the subscription and the...
  4. Johannes Kingma

    Input Plesk Obsidian, Github Cloning not working

    What I did is create my own id_rsa and id_rsa.pub Manually create a folder .ssh copy the two files Than add the connection to git repository In fact, because I have many repo's linked to website on the same plesk obsidian server, my workflow is create one github user. (the machine account)...
  5. Johannes Kingma

    Question Changing Document Root has no effect (ignored)

    When the files and folders already are in the new location there shouldn't be a reason to move any files. But files located at the new location are ignored but the files in the previous are still used : changing the root directory has no effect for us.
  6. Johannes Kingma

    Question Changing Document Root has no effect (ignored)

    Changing the Document Root in Hosting Settings seems to have no effect. The files hosted still sit at the old location. How can we succesfully change the Document Root for a domain?
  7. Johannes Kingma

    Issue nginx proxy fails on wordpress wp-login.php

    Thanks Peter, It seems not related with WordPress. A simple info.php file (containg a call to phpinfo.php) is also not found. The complete preview url is : http://80.74.149.13/plesk-site-preview/tst-europe.com/https/80.74.149.13/info.php Is this a correct preview link? the access.log contains...
  8. Johannes Kingma

    Issue nginx proxy fails on wordpress wp-login.php

    A newly moved WordPress site is not working. The wp-login.php cannot be found but is in the httpdocs folder. the database siter_url and home where changed. My guess is nginx proxy is messeng with the redirect. How do I temporarily disable nginx caching?
  9. Johannes Kingma

    Issue How to use preview for Wordpress when Domain is still live on another Server

    Thanks Peter I've moved a website from our developement server to a plesk production server but we are in pre production. The formal URL is not yet live What should be set home and site_url? the temp address?
  10. Johannes Kingma

    Question IDNs support

    In what way does Obsidian support International Domain Names? Internationalized Domain Names - ICANN The folder for an IDN. seems not to named with the proper translation, but with the full-charset and Apache is unable to find the Virtualhost. 18882#0: *9125351 open()...
  11. Johannes Kingma

    Question DocumentRoot settings are ignored

    We need more than one (virtual) host and store them all under /httpsdocs/ver1 /httpsdocs/ver2 etc.
  12. Johannes Kingma

    Question DocumentRoot settings are ignored

    Btw in the _SERVER["DOCUMENT_ROOT"] only the /httpsdocs
  13. Johannes Kingma

    Question DocumentRoot settings are ignored

    And I have to apologize, wanted to anynomise this question be using "name" instead of "dwh" but forgot that halfway. So the contents of /httpsdocs/dwh contains index.php but it can only be found with the .htaccess redirect, although the Webhosting settings has "httpsdocs/dwh" as Document Root.
  14. Johannes Kingma

    Question DocumentRoot settings are ignored

    The .htaccess only exists in /httpdocs/ not in the subfolder. its contents RewriteEngine on RewriteCond %{REQUEST_URI} !dwh/ RewriteRule ^(.*)$ /dwh/$1 which does redirect all requests to /httpsdocs/dwh. (But if the DocumentRoot is /httspdocs/dwh it would in principle redirect to...
  15. Johannes Kingma

    Question DocumentRoot settings are ignored

    The setting to /httpsdocs/dwh was done about 12hrs ago. I currently test by renaming .htaccess. So yes I guess the restart interval did expire. Is there a way to confirm this?
  16. Johannes Kingma

    Question DocumentRoot settings are ignored

    Thanks Peter, No it is not a WordPress site. In the file manager the website root is /httpsdocs/name At hosting settings the Document Root is specified as /httpsdocs/name The domain is listed as : "Website at httpsdocs/name", when I click on the File Manager I'm redirected to the correct...
  17. Johannes Kingma

    Question DocumentRoot settings are ignored

    I have a website siting at /httpsdocs/name I I specify as Documeent Root in hosting settings /httpsdocs/ and I have a .htacess directing to /name everything works If I set a Document root /httpsdocs/name and remove the .htacess I get a 404 Don't want a .htacess redirect, but want plesk to set...
  18. Johannes Kingma

    Question Service plan sync fails, DNS Master/Sync

    We have a couple of subscribers wich no longer sync. Apparently the DNS Master/Slave prohibits a sync. However when we change the value for DNS Master/Slave on the plan the subscription still fails to sync, see the attached screen shots. How do we solve these conflicts and get the subscriptions...
  19. Johannes Kingma

    Issue Moving Document Root location

    Thanks, yes that is so simple you'd think nothing can go wrong. But it doesn't work for us. The site is not available after being moved. Not immediately not after 15min and not after a 24 hours. So there must be missing something in that description. In order to get or production server working...
  20. Johannes Kingma

    Issue Moving Document Root location

    After moving the Document root to another folder and updating the Hosting settings accordingly the website is no longer accessible, even after waiting for about 60min. What additional steps are required when the document root is moved? <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01...
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