• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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    Cannot login to Plesk Support

    Hi, Now I successful login to Plesk support. Let me explain how I fix it. 1. I login to Plesk 360 and disable MFA. 2. I try login again at Plesk support still invalid email or password. 3. At Plesk 360, I click change password. 4. I try login to Plesk support with my email and new password...
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    Cannot login to Plesk Support

    Hi, Sorry for my late reply. I follow everything on your articles already. 1. I reset password on old Single Sign-On identity Plesk 360 already. I receive email for reset password link. 2. After reset, I can login to platform360.io and recheck my Personal name is correctly my name. 3. I still...
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    Cannot login to Plesk Support

    Hi Peter, Thanks for your help. I'm not quite understand what you mean I use different email for the previous ticket. I always one only one email account for Plesk system. Purchase, support ticket, etc.... Thanks.
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    Cannot login to Plesk Support

    Hi, If this post is public, please help remove my personal information. I cannot edit the post. Thanks. Poonyalid
  5. P

    Cannot login to Plesk Support

    Username: TITLE Cannot login to Plesk Support PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.51 for Windows PROBLEM DESCRIPTION Hi, Three days ago until now I cannot login to Plesk Support for create new support ticket. My email is [redacted] which I can...
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    Plesk Control Panel Updater problem and DNS underscore patch needed

    Hi, Thanks for your reply. Unfortunately, I don't want to pay for the Plesk version upgrade right now. Please just send me the list of available Plesk 8.x patches to let me download and install. I just has problem with this customer and they need urgently add underscore "_" in the DNS...
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    Plesk Control Panel Updater problem and DNS underscore patch needed

    Hi, My Plesk cannot get list of available updates. My latest update is Plesk 8.6.0.5 Update 080924.19 Please version psa v8.6.0.5_build20080722.15 Error: Unable to retrieve a list of available updates: Unable to run `pleskautoupdate` utility: System.Exception: The remote server returned an...
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    Mail managment - Catastrophic failure

    Hi, I have same problem with Merak 8.9.1 on WIndows 2012 I run D:\Plesk\admin\bin>mchk --fix --all command --fix not supported. Possible commands: --help --all --all-domains --global-settings --domain --domains --setup-logging --update-outgoing-messages-filter...
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    Plesk 8.6.0 with Merak V10.3.5

    Hi, I'm using Plesk 8.6.0 with Merak 8.0.3. How can you configure Administrator email for domain alias in Windows server 2003>Merak>Management>domain>Administrator>Default Alias>Email =......... Thanks. Poonyalid
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    Plesk Control Panel 8.6.0 and Merak 8.0.3

    Dear All, I'm really that I cannot find where to post question for Plesk Control Panel 8.6.0. I'm using Plesk Control Panel 8.6.0 and Merak 8.0.3 and I would like to configure more setting in Merak through Plesk. Problem is I want to deeply configure Merak through Plesk but the...
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