• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. T

    Issue Windows changing smartermail DNS

    When Plesk updates we have found that it is making changes to smartermail DNS for example in protocol settings in smartermail we use google dns 8.8.8.8 / 8.8.4.4 plesk is changing it to IPv6 DNS and we don't support IPv6 so all emails then fail for our customers as smartermail cant resolve...
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    Plesk WHMCS Bugs - unresolved

    thanks, I am assuming its included in WHMCS 7 which we are now using with Plesk 17 I'll report back if I have issues.
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    Plesk WHMCS Bugs - unresolved

    Hello its been a few months since you posted this, can I get an update on where I can download this module update?
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    Plesk WHMCS Bugs - unresolved

    Plesk any news on these bug fixs please?
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    Plesk WHMCS Bugs - unresolved

    Custer any news on this? we have another similar issue one of our customers wants to setup multiple Plesk accounts. He signs up for another hosting plan on our website and it wont create the account again because the external ID <external-id>whmcs_plesk_1747</external-id> already has an...
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    Plesk WHMCS Bugs - unresolved

    Custer I am happy to fix the WHMCS module for you I have my own module! If you want to get my Plesk/Parallels account manager to contact me to sign anything I can do (ie NDA) then once I get WHMCS module source i'll fix the code and send it back to you.
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    Plesk WHMCS Bugs - unresolved

    Hi This is why we have hundreds of cPanel servers and just 10-20 plesk as you don't take seriously issues like this! If you think it's only suitable for 1 login to have whmcs and all other resellers can't.. Your wrong! Can I get th source code to the whmcs module and I'll fix it myself
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    Plesk WHMCS Bugs - unresolved

    thats correct this is one high spec Plesk server where we have multiple resellers.
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    Plesk WHMCS Bugs - unresolved

    HI More like 10+ WHMCS instances as some of our resellers use WHMCS too.
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    Plesk WHMCS Bugs - unresolved

    Plesk Team I need some answers to bugs I've reported in the past Bug 1) #PPPM-4473 < Incorrect disk space reported to WHMCS on reseller accounts, total space used in WHMCS only calculates the customers subscription and not include all sub-customers spaces. bug2) I cant find the ticket I had...
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    Smartermail 15?

    i too want to see the support! I assume it'll work anyway as the API is identical!
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    Smartermail 15?

    we too want SM15 support for Plesk! From what I can see it should work out of the box!
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    WHMCS & Plesk 12 for windows - BUG

    HI It seems the product with the issue was set to plesk10, all other plans were set to just plesk. fixing this in whmcs hosting plans fixed the issue. Thank you very much for your helpful response!
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    WHMCS & Plesk 12 for windows - BUG

    HI after my discussions today at hosting con with paralles and whmcs, i believe your company actually developed the module for whmcs. So who can fix this? its something parallels need to do.
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    WHMCS & Plesk 12 for windows - BUG

    Hi I assumed it was a plesk bug as it worked with v11 and not v12 Are you saying this is a whmcs module issue?
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    WHMCS & Plesk 12 for windows - BUG

    HI We use Plesk 12 on windows. Our WHMCS has an issue. When we try to change a password for a user we recently created, we get the error: Module Command Error Error Code: 1013 - ftp-user does not exist this happens for every user we try to change password for in whmcs admin interface.
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    Plesk 11.5 migration tool error

    HI i changed both the computername to something completely random and changed the workgroup and rebooted the server. I started the migration again, and same issue happened You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control...
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    Plesk 11.5 migration tool error

    HI I started a migration from HELM3 to Plesk 11.5 for a client. After 12 hours it failed. the error log says ERROR: () Unable to download dump files to local store. ERROR: () You were not connected because a duplicate name exists on the network. If joining a domain, go to System...
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    MySQL Ram high

    HI Tried them changes. No effect on ram :(
  20. T

    MySQL Ram high

    Abdi, thanks for all the quick replies. I run that and get this:
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