• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. C

    APS Catalog error

    This appears to be resolved. Today, the fields are populated. Anyone else sanity check this?
  2. C

    APS Catalog error

    On all of my Plesk servers running the latest version of Onyx, on Centos 7, I'm seeing an application catalog error when trying to view 'All Available Apps" as a customer. In addition,the app catalog is empty in Tools and Settings. The actual error is: APS Catalog error: Failed to connect to...
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    Wordpress Smart Update on individual customer

    We run Plesk Onyx as a hosting provider, with approximate 128 Customers per server. The only app we provide is Wordpress and the Wordpress toolkit. We just had a customer purchase the Wordpress Smart Update from the Plesk website, but there is nowhere for them to enter their license code. They...
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    Issue System Update error

    My system update panel shows that I have updates for psa-selinux and sw-nginx, but they fail when I try to install them from within the panel. So I tried to install via yum, and got this result: host8:~# yum update sw-nginx Loaded plugins: fastestmirror Loading mirror speeds from cached...
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    Question 12.5 Upgrade to Onyx 17.8.11

    Yep, that's why I want to know how long. Like, do I need to stay up all night? Though there is no "after work hours" when folks from all over the world are visiting websites. But after United States work hours is good enough. Thanks.
  6. C

    Question 12.5 Upgrade to Onyx 17.8.11

    Do some pre-upgrade research. I have 3 older plesk servers running 12.5 that I need to upgrade to Onyx 17.8.11 and have a couple of questions: 1. For those that have done this, what should I expect to break? 2. How long should the upgrade process take? A few minutes? An hour? All night? Here...
  7. C

    Qmail/Postfix help Plesk 9.5.4 Centos 5.1

    removing postfix and then re-running the autoinstaller may have fixed it. autoinstaller is still running and mail is working for users I know it wasn't working for prior. Thanks for your help.
  8. C

    Qmail/Postfix help Plesk 9.5.4 Centos 5.1

    I can't do that. I need to move users to Onyx, bur I can't upgrade this to anything because Plesk changed the way accounts were setup. I'll need to migrate 150 client accounts. Where does /usr/local/psa/admin/sbin/mailmng --features get it's information?
  9. C

    Qmail/Postfix help Plesk 9.5.4 Centos 5.1

    --remove-component wasn't an option in 9.5.4
  10. C

    Qmail/Postfix help Plesk 9.5.4 Centos 5.1

    It is plesk 9, so I've been running: /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component qmail with following result: Doing restart of Parallels Installer... Downloading file products.inf3: 0% Downloading file products.inf3: 100% was finished. Downloading file...
  11. C

    Qmail/Postfix help Plesk 9.5.4 Centos 5.1

    Ran it --with-spam, but still reporting SMTP is Postfix.
  12. C

    Qmail/Postfix help Plesk 9.5.4 Centos 5.1

    I've done it using --without-spam, it added folks to the auth db, but isn't switching the SMTP server to qmail. I'll try the with-spam, though the server is using the 4psa-spamassassin spamd, not the PSA one.
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    Qmail/Postfix help Plesk 9.5.4 Centos 5.1

    Okay, so I know this is a longshot, and I know this system is older, and we have a plan for migrating each user to Only, BUT.... my server crashed. I managed to restore it,but mail isn't working correctly for all users. I think it's because it is stuck in a state between postfix and qmail...
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    control panel really slow

    To add more details, the login_up.php3 takes over 8 seconds to load when first hitting the server. Legit secure certificate, and the server is a single hop of < 1ms away from me (on a separate lan in the same building).
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    control panel really slow

    Bare hardware installation of a licensed Plesk 12 with updates on Centos 7. The control panel is VERY slow to load on port 8443 both as admin and as a user. I'm running it in Webhosting mode and I have 1 test site on it. The server has a /24 of IPs assigned to it for future subscriptions...
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    [PPP-526] Hide controls for rejection messages NOT WORKING.

    So when you say "still not fixed", how long has it been a bug? Where is the bug report list for Plesk? And if it has been a bug for a long time, why not fix the interface to warn admins that it doesn't presently work, until the bug is fixed. Having a feature that is known not to work is...
  17. C

    [PPP-526] Hide controls for rejection messages NOT WORKING.

    I'm running Plesk 12 (installed last week) on a Centos 7 box. I'm running in ISP View, and in the Interface Controls Visibility section I've checked the box for "Hide controls for rejection messages for non-existent mail addresses". However, when I log in as a subscriber, I can still see...
  18. C

    Plesk 12.0 Preview

    I"ve been testing the latest version of Plesk 12 on Centos 6 all day on a Intel 2.13Gz Xeon dual CPU server with 24G of RAM and a RAID10 disk array, and I'm finding that the control panel is painfully slow. This is a server with zero activity, a RapidSSL certificate securing the panel, etc. I...
  19. C

    Odd issue with RPC API

    FYI, got an email from support today with a solution that uses Crypt:SSLeay instead of Net::SSLeay. We're working with it now to see if it solves our issues.
  20. C

    Odd issue with RPC API

    I'm still waiting for a resolution on this. Does anyone have a way to do this via Curl in Perl. It might be easier to convert the scripts from using Net:SSLeay to Curl, and it would make things much faster if someone could toss the code my way to get me started. Thanks!
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