• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. R

    Issue Connectivity issues in Ubuntu Server 22.04

    If you've installed systemd-resolved there is no need to make manual changes to /etc/resolv.conf. After the made changes, do you api calls work?
  2. R

    Question Run a nodejs server internally without exposing online

    You can. You need the nodeJS app to listen on tcp port that is not opened in the firewall. Then from Additional nginx directives pass the requests to the nodeJS app port. You can monitor the nodeJS app with supervisord or pm2, installed as the webspace system user.
  3. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Add in /etc/resolv.conf nameserver 1.1.1.1 nameserver 8.8.8.8 If your provider has a DNS resolver you should use that Let's see if /etc/resolver.conf is a file or a link ls -l /etc/resolv.conf
  4. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Ok. What do you have in /etc/resolv.conf?
  5. R

    Question How to use Mysql instead of the default MariaDB?

    The binlogs are not mandatory. If SQL replication is not implemented then simply disable the binlog: https://dba.stackexchange.com/a/120693 If binglogs are needed then simply set a binlog retention period...
  6. R

    Question Move a subdomain subscription into another subscription

    Can you please clarify the issue you've encountered? The feature will move the document root of the moved website to a new folder in the target subscription folder.
  7. R

    Question Change the owner of a domain in a subscription

    No it's not. You can move any domain from any subscription to a new or existing subscription. Those domains shouldn't share the document root
  8. R

    Issue IP Access restriction - locked out of PLESK

    Hi, Please have a look at https://support.plesk.com/hc/en-us/articles/12377966333463-Unable-to-log-in-to-Plesk-as-a-Plesk-administrator-Access-for-administrator-from-address-203-0-113-2-is-restricted-in-accordance-with-IP-Access-restriction-policy-currently-applied
  9. R

    Issue Mail are coming in really slow on Plesk server

    Correct. It's enabled. Deselect Switch on server-wide greylisting spam protection
  10. R

    Issue Mail are coming in really slow on Plesk server

    Hi, Is the graylisting feature enabled? https://docs.plesk.com/en-US/obsidian/administrator-guide/mail/antispam-tools/greylisting-linux.63249/
  11. R

    Issue Connectivity issues in Ubuntu Server 22.04

    That does look like a missing resolver. Have a look here 24.04 - How to find "what" is changing DNS settings in /etc/resolv.conf
  12. R

    Question removing php_admin from vhost configurations

    You want to remove php_admin declarations from Additional HTTP and HTTPS directives? You also need to make sure .htaccess files don't have it. You need to port the value to the PHP settings page. As a bonus, you also need to make sure all files and folders in the document root are owned by the...
  13. R

    Issue Connectivity issues in Ubuntu Server 22.04

    I'm glad I could help!
  14. R

    Issue Connectivity issues in Ubuntu Server 22.04

    You need to fix the PHP 8.3 issue first. You might have encountered this issue: php8.3-fpm installation fails with post-installation script error
  15. R

    Issue Connectivity issues in Ubuntu Server 22.04

    No. That is mod security. If you don't have a Firewall link in Tools & Settings, you will need to install it using plesk installer Your's will not be an =. Empty is not installed, = is installed You can also use the web install if you find that easier.
  16. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Tools & Settings > Firewall > Toggle Firewall protection. If it's already enabled, disable then enable again (https://hostname:8443/modules/firewall/)
  17. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Try to restart the Plesk services: systemctl restart sw-cp-server sw-engine If the login page still takes you to the 502 page tail -f /var/log/plesk/panel.log and try to login. See what is logged when you push the log in button. It is busy log so CTRL +c after the error is displayed.
  18. R

    Question Plesk E-Mail Security | Failed to start clamd scanner (amavisd) daemon

    Did you see https://support.plesk.com/hc/en-us/articles/12387363500695-ClamAV-for-Plesk-Email-Security-cannot-be-installed-on-RedHat-or-AlmaLinux-server-No-match-for-argument-clamsmtp ?
  19. R

    Issue Modsecurity works with Apache but error with nginx

    The error is encountered when the ngx_http_modsecurity_module.so is not loaded. It's defined in /etc/nginx/modules.conf.d/modsecurity.conf and loaded from /etc/nginx/nginx.conf include /etc/nginx/modules.conf.d/*.conf; Around line 11, before the http { block
  20. R

    Issue Connectivity issues in Ubuntu Server 22.04

    Thank you. The mysql.daily.dump.* contain the following database tables: USE `psa`; USE `mysql`; USE `horde`; USE `apsc`; USE `roundcubemail`; USE `phpmyadmin`; USE `psa`; USE `mysql`; USE `horde`; USE `apsc`; USE `roundcubemail`; USE `phpmyadmin`; It looks like the psa db is missing. let's...
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