Question Change the owner of a domain in a subscription

[tkalfaoglu]

A reseller has created about 20 domains under one subscription of his.
Now he wants ONE of those domains to be managed independently by his customer.

I tried moving the domain to a new user, but that moves the whole subscription, all 20 domains are moved. I did not find an option to move that hosting to a new subscription; either.
Since there is a will, there must be a way.. But how?
Thanks! -tk

 

[Bitpalast]

The option to only move a single domain is still in the "User Voice" pipeline. It is second from top and you can vote for it there: Feature Suggestions: Top (1508 ideas) – Your Ideas for Plesk

 

[Olray]

1) Identify the database(s) and directory(ies) used b the domain.
2) Use the "Export database" function to export the databases to a file outside the web accessible space
3) ZIP the directory contents
4) Download all database and webspace backups.
5) Delete the domain from the customer A
5) Create a new customer B
6) Create domain for customer B
7) Upload backups to new account
8) Create databases and import the backups
9) Unzip web backup to new directory
10) Do not forget to delete backups
11) Check settings of Apache/Nginx/PHP

It sounds complicated but is very straightforward and can be done in less than 15 minutes.

 

[cmaurand]

And 7 years later this is still a problem.

 

[Raul A.]

No it's not. You can move any domain from any subscription to a new or existing subscription.

Those domains shouldn't share the document root