• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. M

    Question Methods for Complete Servertransfer

    That's why you let rsync run and transfer the majority of files, then stop the sql server (maybe web- and mailserver too, but those are a lot more resilient than the sql server; however you'll probably get lots of sql server errors in the logs if you keep them running), and run rsync again until...
  2. M

    Issue High CPU usage and poor performance (MYSQL)

    Might also a search engine crawler going through all your listing options. In that case you should probably not ban them if you still want to be found, but instead adjust the robots.txt and declare links to search pages as nofollow.
  3. M

    Resolved Google to soon require ARC for forwarded messages

    The thing is that enabling forwarding to work with spf also allows spamming to work.
  4. M

    Input Your experience with "Mail delivery troubleshooting" in Plesk

    It would be nice to have the maillog processed and checked for certain problems automatically: greylisting problems (reattempt for same mail comes from another ip and is therefore greylisted too, if the domain is not already whitelisted) delivery errors due to spf/dkim/dmarc configuration...
  5. M

    Resolved Error on remote FTP when doing backups

    The reason is that the uploaded file does not exist in the filesystem. It is assembled on-the-fly from the .tar.gz/zstd archives in the domain subdirectory under /var/lib/psa/dumps/domains/. Those already compressed archives are assembled in a streamed tar archive, buffered by the stream cache...
  6. M

    Resolved Mail problem return path

    Is there a blank line before Return-Path:?
  7. M

    Resolved Error on remote FTP when doing backups

    Shouldn't the server respond to APPEnd with the size that already exists on the server? This sounds like the transfer is restarting from 0, which would require the whole stream from the start to be cached, meaning that if the interruption occurs late in the transfer, the start won't be in the...
  8. M

    Resolved Mail problem return path

    Could you post the full headers from Thunderbird (More -> View Source)? Would be very interesting what's before the Return-Path: header.
  9. M

    Issue Backup utility and "Failed to copy files" error about .ssh keys

    No further warnings since that chown.
  10. M

    Issue Mattermost nginx error after changing PHP configuration on another subscription

    So what is upstream? You'll need to tell us that part of the directive ... And check the systemd journal for that upstream service.
  11. M

    Question Subdomain needs own dedicted WAN IP

    You'd have to check /etc/apache2/plesk.conf.d/ (and probably /etc/nginx/plesk.conf.d/) for that. Also, you might have a .htaccess lying around somewhere.
  12. M

    Resolved Password reset request was denied

    Any external email provider is able to read your mail if they choose to, whether they use plesk or not. Why do you think it improves security to just block accounts on the same server in a different subscription? (And blocking all external emails would make the feature rather useless.)
  13. M

    Resolved Password reset request was denied

    Is this the case for any email that is not in the respective customer's domain itself?
  14. M

    Resolved how to use php 8.x in command line (terminal)?

    Or you use update-alternatives to change what /etc/alternatives/php points to.
  15. M

    Issue kernel.panic=10 after upgrade to Obsidian 18.0.57 Update 5

    I'd let the VPS provider check the SSD.
  16. M

    Issue ERROR: Zend_Http_Client_Adapter_Exception: Unable to Connect to ssl://hub.docker.com:443. Error #110: Connection timed out (Socket.php:235)

    Looks like a problem with IPv6.
  17. M

    Resolved I am unable to find plesk webmail feature in a newly installed plesk.

    That's not the mail tab Peter meant. Isn't there a "Manage in Customer Panel" link in the dashboard?
  18. M

    Question Watchdog problem

    Logging in would produce even more log entries, so I'm not sure that would improve things.
  19. M

    Issue Backup utility and "Failed to copy files" error about .ssh keys

    Node.js Toolkit shows up under Extensions, no idea when it was (auto)installed. github doesn't.
  20. M

    Issue Backup utility and "Failed to copy files" error about .ssh keys

    I don't use Cloud Backup Pro. All of those backups use ftp(s) and have been set up some time ago, some even before the upgrade to Obsidian. These warnings showed up for two of the four webspaces on the server after Plesk auto-updated to 18.0.57 on Dec 20 for all scheduled backups running since...
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