• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Edi Duluman

    Resolved Sudden 502 bad gateway

    Hei! Thanks for the reply. Regarding the mail thread, I'll surely do so. As for the ip's , yes. The local one is whitelisted, and there was nothing at that point in time, nor now, in the blacklist. Though.. I have noticed a high CPU usage for the apache service in the past three days, spiking...
  2. Edi Duluman

    Resolved Sudden 502 bad gateway

    Hello. Out of the sudden and as a first in half a year since Plesk is running, all the websites on the server went down, returning 502 bad gateway. Then I went in and stopped nginx .. errors in the nginx error log were like "connection refused to upstream etc" .. Everything worked normally if...
  3. Edi Duluman

    Issue webstat weird behavior

    Same result with the https redirect disabled. Any ideas ?
  4. Edi Duluman

    Issue webstat weird behavior

    Hello! I have some issues with webstat, happening for quite a while now, but since it wasn't that big of an issue, I didn't bother, thought it's some update issue or something, and it would be fixed with next update. I have 5 servers, all running plesk ( most of them pro edition, don't think...
  5. Edi Duluman

    Issue Infinite backup restoration

    Hello! I have this backup running for a few days now. Tried looking for it in the psa database... (taskId: 89), tried killing the progress given by ps aux | grep backup or ps aux | grep gzip but everytime I run this command, I get a different PID always incrementing itself. 1. Tried...
  6. Edi Duluman

    Issue Unable to access files

    I have the same issue since I enabled Firewall. Though I have configured PassivePorts so my all my previous FTP connections work on PC. iPhone app is still unable to access the files.
  7. Edi Duluman

    Resolved Plesk Firewall blocking FTP Storage backup

    Hei! I forgot to reply here, fixed the issue. I already had configured the Passive Ports, therefore I had to check "Use FTPS" and "Use Passive mode". Works fine now with the Firewall enabled.
  8. Edi Duluman

    Issue Backup restoration fails

    Hei Sergey! I'm on the road today, will run the commands you need, and I'll most likely get back to you in the evening. Thanks for the reply!
  9. Edi Duluman

    Issue Backup restoration fails

    Hello, I have recorded this video so you can understand better what is happening. Basically, I mistakenly deleted 2 log files, went in the backup from one day ago, I can see them correctly inside the backup when I choose the files to restore, I hit restore, it finishes successfully but the...
  10. Edi Duluman

    Resolved Plesk Firewall blocking FTP Storage backup

    Hello! I have just activated the Plesk Firewall ( with it's default settings ), and did the PassivePorts thing in ProFTPD ( so I can retrieve the directory listing , having Passive mode enabled ) in my FTP client, don't know if that matters, anyway. Anyway problem is now that while Firewall...
  11. Edi Duluman

    Issue Phusion Passenger WebSockets handshake issue

    Every kind of app.js will work unless you have some unintended errors in it. Problem with NodeJS apps ( before plesk onyx ) as you might have found my other threads on github and / or stackoveflow and even here, was that Apache was always part of the request processing, which kind of fails when...
  12. Edi Duluman

    Issue Phusion Passenger WebSockets handshake issue

    Hello 36above! My first question is, what version of Plesk are you using ?
  13. Edi Duluman

    Question Is plesk onyx production ready?

    @Dukemaster , don't get me wrong :D Plesk Onyx for me is the best upgrade ever given the Git and NodeJS support. I was tired of having separate VPS'es for different Node apps, nor I had any way to fix the node sockets handshake while Apache was in place... but now since we can disable proxy...
  14. Edi Duluman

    Question Is plesk onyx production ready?

    @Jan, hahaha made my morning!
  15. Edi Duluman

    Question How to fix cleartext IMAP / FTP

    OK. I'm actually feeling bad asking for help. No need to make me feel like I killed anyone by posting this. I'll just try and get a hold of those guys at ControlScan, as they don't seem to reply. Thanks.
  16. Edi Duluman

    Question Is plesk onyx production ready?

    Aside few bugs, in the File Manager when doing Drag & Drop uploads or the Incremental Backups doing full backups daily rather than diffing the modified files when volume splitting is enabled, and lacking some features like push service for mails, or maximum quota reach notifications, or let's...
  17. Edi Duluman

    Question How to fix cleartext IMAP / FTP

    Hello! I am trying to be PCI Compliant on three servers and the latest scan ( when I thought I'm done ) tells me there are two issues to deal with: ftp receives cleartext password Risk: High (3) Port: 21/tcp Protocol: tcp Threat ID: ftp_clear I am confused on the FTP problem because I...
  18. Edi Duluman

    Resolved How to fix the TLS Poodle PCI Compliance issue

    Thank you very much! I did not know what else to do in order to overcome that issue. I'm running the last scan now and we should be good to go! Will update this with the result. Thank you LE: This fixed the issue, thank you!
  19. Edi Duluman

    Resolved How to fix the TLS Poodle PCI Compliance issue

    Hello! As the title suggests, I'm having trouble achieving a PCI Compliance scan from ControlScan, given they have partnered now with a payment processor that we use, PayVision. I have dealt with all the other issues, and this would be the last one. IP Address: 136.243.78.229 Host...
  20. Edi Duluman

    Email error with roundcube. SMTP Error (250): Authentication failed.

    Hello! When I do these changes, after doing smtpd_tls_auth_only = yes and smtpd_use_tls = yes I get the following, SMTP Error (-1): Connection to server failed Also changed smtp_auth_type to LOGIN .. I just don't know what to do.
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