• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Issue Spam Settings Not Available.

    Hi, GreyListing for Plesk on Windows is not yet implemented. However, it is possible to manage greylisting if you are using MailEnable of a Professional or Enterprise versions (Plesk is shipped with a Standard version) According to MailEnable KB...
  2. K

    Issue Server Error in '/' Application While access MailEnable Webmail

    First of all I would like to inform that currently MailEnable v.9.12 is not officially supported. Please refer the release notes page https://docs.plesk.com/release-notes/12.5/software-requirements/#s4-1-2 As was mentioned earlier to determine the root cause of Webmail web config is difficult...
  3. K

    Question Problem with multiple IP-Addresses and SSL

    Hi, I think you can resolve your issue by using our knowledge base: https://kb.plesk.com/en/124771 Let us know if it works for you.
  4. K

    Plesk 12.5 / Centos 7.1 - PHP-FPM restart error No pool defined.

    Hello, We tried to test this behaviour under CentOS 7.1.1503, Plesk 12.5 MU18 and php 5.5.30, however this is not reproduced. So, I recommend you to submit a ticket to support in order to investigate the issue on your server. You are welcome to use our form...
  5. K

    Please Provide PHP-FPM Over Apache w/PHP 7.0.1 Guidance

    Hello Gene, Please note, Plesk Technical Support is not provided for creating or debugging custom scripts. All such customized scripts become owned and maintained by customer. The most suspicious here is all the stuff around PHP_AUTH, here is some thread in stackoverflow that might help...
  6. K

    plesk-php-cleanuper : find: 24: No such file or directory

    Hello Erwan, In this current situation I would like to recommend you submit a ticket in our Support department. It is required to check such behavior on your server. You are welcome to use our form: https://cscontact.plesk.com/form/32/?Product=Plesk
  7. K

    Issue using plesk_password_changer.php

    Hello Joe, In order to help you with issue you faced it would be great if you create a ticket to our Plesk Support Department. To fix the issue it is required to get access to your server. You are welcome to use our form: https://cscontact.plesk.com/form/32/?Product=Plesk
  8. K

    Plesk 12.5 / Centos 7.1 - PHP-FPM restart error No pool defined.

    Hello, I would like to recommend you check information from the following KB article: https://kb.odin.com/en/127195
  9. K

    RFC 2142 and Plesk: Auto-define abuse@<domain> for every domain

    Hello, These e-mails are created by Postfix, not Plesk during domain creation. The issue reported is a Feature Request. It cannot be fixed without the source code interference. Please provide your suggestion for new functionality on User Voice...
  10. K

    [#PPPM-3842] SPF - SMTP Error Message

    Hello, According to RFC4408 (https://tools.ietf.org/html/rfc4408) If the checking software chooses to reject the mail during the SMTP transaction, then it SHOULD use an SMTP reply code of 550 (see [RFC2821]) and, if supported, the 5.7.1 Delivery Status Notification (DSN) code (see [RFC3464])...
  11. K

    504 nginx bad gateway and Plesk firewall interface

    Hello, We can analyze the issue you faced if you provide us with following log files, which should contain the error messages: /var/log/httpd/error_log /var/log/nginx/error.log /var/www/vhosts/system/domain.tld/logs/access_log /var/www/vhosts/system/domain.tld/logs/error_log Please share with...
  12. K

    Update from 12.0.8 to 12.5 ERROR: 1146 Table 'psa.sessions' doesn't exist

    Hello, It is required to investigate the issue in more details with access to your server. In order to help you to fix the issue you faced it would be great if you submit the ticket in our Plesk support department. You are welcome to use our form: https://cscontact.plesk.com/form/32/?Product=Plesk
  13. K

    DrWeb configure mail-addresses

    Hello, To define addresses which should be monitored for 12.5 please go subscriptions > domain.tld > Email Addresses > [email protected] > Antivirus tab > tick "Switch on antivirus protection for this email address".
  14. K

    Problem Plesk : File not found. & 5.5.9 by OS vendor Module Apache in red

    I would like to draw your attention that creating/modifying custom rewrite rules is excluded from Plesk technical support obligations. Please refer to apache mod_rewrite manuals for details as well as you always can contact public community where you could get answers on your questions.
  15. K

    Is there a Problem with the WordPress Toolkit and WordPress 4.4?

    Hello, We can analyze the issue you faced if you provide us with following log files, which should contain the error messages: 1.Home > Subscriptions > plesk.tld > Websites & Domains > acme.com > error_log 2. %plesk_dir%\admin\logs\php_error.log Please share with us the details.
  16. K

    How to redirect domain to other domain name and host only file

    Hello, It is out of our support scope to write redirect rules. You may find all necessary information about it at: http://www.iis.net/learn/extensions/url-rewrite-module/using-the-url-rewrite-module
  17. K

    Postfix Wrapper Article Fails?

    You can configure horde webmail to send a mail via SMTP, follow section (2) in the following article https://kb.odin.com/en/121308
  18. K

    Problem Plesk : File not found. & 5.5.9 by OS vendor Module Apache in red

    Hello, > 1. All .htaccess is here :/ in the first post >In the parameters of 'Plesk > Subscriptions > example.com > Apache&nginx settings > Apache Additional directives'? >ALL IS EMPTY :( You can check your rewrite rules on the following tester: http://htaccess.mwl.be/ Please also note, set...
  19. K

    pleskbackup - Unable to decrypt backup. Specified key is not suitable.

    Hello, Try to use this option in the test set: /usr/local/psa/bin/pleskrestore --restore /root/backup -level server -ignore-sign -ignore-backup-password If the backup will be restored, it means that the password you are trying to perform is invalid. Please note that all the passwords will be...
  20. K

    Owncloud and Plesk

    Hello, Please find information in the following KB Article: https://kb.odin.com/en/125385 OwnCloud application is not available for Plesk.
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