• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    https://domain.tld:8443 not redirecting to https://server.tld:8443

    Hi, To access the panel, http://domain.tld:8443 redirect to https://server.tld:8443 BUT NOT the https://domain.tld:8443 which cause a SSL certificate issue. Plesk Panel for Linux 12.0.18 CentOS 6.5 Hope Plesk Panel team will fix the issue in next update. Regards, Priyan A
  2. P

    Resolved Plesk 12 and SELinux

    Hi, Does Plesk 12 support SELinux? Does it come with psa-selinux package/policies? Regards, Priyan A
  3. P

    xferlog_regular is always empty

    Thank you IgorG, I think this forum answer my question, http://forums.34sp.com/viewtopic.php?t=8813&sid=3c114377468c22d926899934bf2feb63 This Administrator seems have known this since 2005. :) Wish i could find this forum before.
  4. P

    xferlog_regular is always empty

    I can confirm that, xferlog_regular not updating at all per any domain/vhost. Will always remain 0B. Once a day xferlog_regular.processed will be updated with new entries per domain. Checked on two seperate servers. FTP transfer files into domains but xferlog_regular is empty. Can find those...
  5. P

    xferlog_regular is always empty

    Thank you Igor, I'm transferring files now using FTP. Wonder why xferlog_regular last update still set to 4:28 AM 0 B. I can see the access_log has been updated correctly and showing the Current time 5:35 PM
  6. P

    xferlog_regular is always empty

    Problem with 2, always remains 0B. No 3 happens at 04:27 AM and it contain correct details. Could you please tell me how frequently (2) should have been updated?
  7. P

    xferlog_regular is always empty

    Yes I do have them in /usr/local/psa/var/log/xferlog
  8. P

    xferlog_regular is always empty

    yes Igor, i do have FTP connection to all these domains, I tried to upload files using FTP for few domains and check the xferlog_regular log for any update but found nothing. I've noticed at 04:27 AM xferlog_regular.processed is updating with new entries. How can i fix this issue? Thank you.
  9. P

    Changing Domain Name Led to Unexpected Behaviour (ref. Backups)

    Reply from My Provider. "Parallels team has confirmed that this is a bug in Plesk panel. I have also notified about SOA record issue. This issue will be fixed in the future updates and no ETA has been provided by Parallels."
  10. P

    xferlog_regular is always empty

    Panel version 11.5.30 Update #45 OS CentOS 6.4 Hi everyone, I find my xferlog_regular is always empty for all my domains. But xferlog_regular.processed has been updated once a day with new entries. Is this normal behavior for Plesk 11.5(Linux) ? No live update in xferlog_regular...
  11. P

    Changing Domain Name Led to Unexpected Behaviour (ref. Backups)

    Thank you very much Kate T. Web24 is currently look into the issue. Like i mentioned before i can recreate the issue for any other domain as well. Not sure why it cant be recreated in the test environment. This is a PP 11.0.9(out-of-the-box) upgraded to PP 11.5(before any websites). Other...
  12. P

    Changing Domain Name Led to Unexpected Behaviour (ref. Backups)

    Hi Kate T, Thank you for your replies. My Reseller is still trying to resolve the problem but no luck. If possible could you please tell me, where does it says who own what domain. If i'm right, I think it should be in somewhere in 'psa' database. I just checked SOA record for...
  13. P

    Changing Domain Name Led to Unexpected Behaviour (ref. Backups)

    No Luck. Plesk Panel License code didn't work for your support, I've submitted a Ticket to my provider(web24, Australia). lets see what they have to say. I also requested them to submit a ticket for you guys if they are not able to resolve the issue.
  14. P

    Changing Domain Name Led to Unexpected Behaviour (ref. Backups)

    Thank you for your reply Kate. I will submit a support ticket soon. Not sure if I can do that with my License Code because this panel via a reseller of yours. Anyway, In that above explanation of what happened I've miss few things, 1. When changed the Domain name from Customer-1 >...
  15. P

    Changing Domain Name Led to Unexpected Behaviour (ref. Backups)

    Hi, Panel 11.5.30 Update #44 OS CentOS 6.4 (Final) I will explain the best i can. I was developing a website under Customer-1 > http://www.domaindemo.tld Then i changed the Domain name to (via panel) > http://www.domain.tld Then subscribed to Customer-2 PROBLEM; I recreated...
  16. P

    Help please - Apache httpd kills my server after Plesk and PHP update

    Hi Dicko, you can have multiple PHP versions on PP11.5 http://download1.parallels.com/Plesk/Doc/en-US/online/plesk-administrator-guide/index.htm?fileName=72042.htm
  17. P

    High Apache memory usage PP 11.5

    Thank you. Sorry Magento Patch idea to Galaxy
  18. P

    High Apache memory usage PP 11.5

    Also If you are running Magento by any chance, apply the php 5.4 patch.
  19. P

    High Apache memory usage PP 11.5

    Same script?
  20. P

    High Apache memory usage PP 11.5

    Hi Galaxy, Have your php version change since the update? If it has, try to install the php version you have been using b4 and try. Some older php script use high apache, when using on new version. You can have multiple php version in plesk 11.5
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