• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. O

    Resolved CPU loads at 100% / Mail Log Browser Extension

    Hello @Kaspar , Thank you for your quick message. I just checked, it's the Log Browser extension that is causing the problem. Another user also confirmed it to me this morning, he confirmed to me that his CPU went up to 70%, on my side it went up to exactly 97%. This spike happened after an...
  2. O

    Resolved Mail Log Browser

    Hello @maartenv , Thank you for your message. The bug has been reported. Thank you.
  3. O

    Resolved CPU loads at 100% / Mail Log Browser Extension

    Username: TITLE CPU loads at 100% / Mail Log Browser Extension PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 20.04.4 LTS 18.0.45 Update #2 PROBLEM DESCRIPTION Hello, CPU gets up to 100% when the extension (Mail Log Browser) is loading the data. I tried to reproduce this 3...
  4. O

    Resolved Mail Log Browser

    Hello @maartenv , I'm coming back to you because I noticed something wrong. I tried 2 or 3 times to access the LOG BROWSER and as mentioned, in the SYSTEM part, it does not work, and the MAIL part works but after several minutes. What is weird and critical, I notice the CPU load is almost...
  5. O

    Resolved Mail Log Browser

    Hello maartenv, Thank you for your message. Same thing on my side, the log related to MAIL finally loaded. However, the log related to SYSTEM never load, you too ?
  6. O

    Resolved Mail Log Browser

    Hello, The Mail Log Browser freezes on Loading and does not load. Is there anyone having this problem too? Thank you in advance.
  7. O

    Resolved HTTP2 already enabled, Apache still using 1.0 in few requests

    Hello, HTTP/2 is already activated, however, I notice in the LOG requests that go through HTTP/1. I checked on this site (HTTP/2 Test - Verify HTTP/2 Support | KeyCDN Tools) and the output is as follows: HTTP/2 protocol is supported. ALPN extension is supported. Another information: I use...
  8. O

    Question Leverage browser caching for nginx/apache

    Hello, To enable the enable leverage browser caching for Apache in Plesk, I have applied this rule (https://support.plesk.com/hc/en-us/articles/115001711985) Question: I want to enable leverage browser caching for Nginx in Plesk...
  9. O

    Issue .htaccess Expires Headers not working at all

    Hi everyone, I use WP Rocket Plugin, but the expires headers in .htaccess aren't being respected. I'm using Apache reverse proxy to Nginx. Proxy Mode : Enabled Smart static files processing : Enabled Serve static files directly by nginx: Disabled Enable nginx caching: Enabled # BEGIN WP...
  10. O

    Resolved Contact Form WP / SPF record

    When I send mail from the server to an email address (gmail, yahoo etc), everything is PASS, even the SPF. When a visitor contacts me through the contact form, I receive the mail with the details he has filled in. In the mail log, everything is PASS, except the SPF, that's what I don't understand.
  11. O

    Resolved Contact Form WP / SPF record

    Hello, I have a Wordpress/Woocommerce site with a contact us page configured with the CF7 form. When I try to test the form, I receive the email returned by the form. One thing that bothers me in the Mail Log Browser, everything is marked as "PASS" except the SPF line: SPF record was not found...
  12. O

    Resolved Diagnose & Repair errors / Bug

    Hello maartenv , Thank you for your quick message. The problem has been resolved.
  13. O

    Resolved Diagnose & Repair errors / Bug

    Attached the screenshot
  14. O

    Resolved Diagnose & Repair errors / Bug

    Hello, When I check the Web and FTP storage, I have this error: The operation failed with the following error: {"id":1,"cmd":"plesk repair web -n","type":"progress","message":"Checking Plesk version","level":1} {"id":1,"cmd":"plesk repair web -n","type":"success","message":"Checking Plesk...
  15. O

    Resolved Service Plesk Premium Antivirus not running

    Hello maartenv, Is it normal that I have 2 processes running with the name: drwebd.real ?
  16. O

    Resolved Service Plesk Premium Antivirus not running

    Hello maartenv, Thank you for your message. The problem has been solved.
  17. O

    Resolved Service Plesk Premium Antivirus not running

    Hello, I tried to apply the solution mentionned in this link: https://support.plesk.com/hc/en-us/articles/115004413514-Unable-to-start-Plesk-Premium-Antivirus-Dr-Web-on-Plesk-server But the same problem occur.
  18. O

    Resolved Service Plesk Premium Antivirus not running

    Hello, I just noticed that the service Plesk Premium Antivirus is not running. When i try to start the service manually, this error occur: Unable to start service: Unable to manage service by drwebmng ('start', 'drweb'): /opt/psa/admin/bin/drwebmng[130371]: Unable to start drweb antivirus...
  19. O

    Question Mail Log / Dovecot

    Hello everyone, For the following log: dovecot: imap-login: Disconnected: Connection closed: SSL_accept() failed: error:1408F09C:SSL routines:ssl3_get_record:http request (no auth attempts in 1 secs): user=<>, rip=194.195.246.175, lip=74.208 .206.239, TLS handshaking: SSL_accept() failed...
  20. O

    Resolved Brute Force Attack

    Hello maartenv, For the 1st setting: - IP address ban period: 7200 seconds - The maximum number of failed login attempts: 2 Can I replace 2 by 1 ? I want the ip to be blocked automatically after the 1st try. Is it possible? Thank you!
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