• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Wordpress and CPU Usage

    I am having some speed issues with Wordpress. We started noticing them when our colleague in Australia was trying to work on wordpress that is on our Dedicated Peer 1 server in Miami, FL. I started getting messages from the server about APACHE CPU usage going from green to yellow to red...
  2. R

    Advice on WordPress Security

    I have been using a suite of tools from Ithemes for Wordpress Security, Backups and Updates. With a recent upgrade to Plesk 12.5 I am wondering if the iThemes suite is now overkill with built-in WP security features in Plesk. I am seeking advice on whether I should use both or just use what...
  3. R

    CGI-BIN Directory Location

    Thanks Lloyd! I did not see anything there explaining the ideal location for the CGI-BIN directory. I am hoping to get some background on that question. Robin
  4. R

    CGI-BIN Directory Location

    I have always put the CGI-BIN at the root of my webspace at the same level as the httpdocs. I see now that when Plesk creates a new webspace it puts the CGI-BIN in the httpdocs. Questions: Is this the recommended location and, if so, I am curious as to why? I used the migration manager to...
  5. R

    Relayed mail not getting sent to off server email addresses

    I have solved my problem...operator error! I wasn't looking in the SPAM folder for the emails and because there were so many of them, Gmail thought it was spam.
  6. R

    Relayed mail not getting sent to off server email addresses

    I have a program on domainA.com. When a person registers, an email is sent to the person from DomainB.com which is also on the same server. Copies of the email go to other email addresses hosted on the server at DomainC.com. Those emails go through fine. The problem is emails going off of...
  7. R

    Installing a Secure Certificate in Plesk 12.5

    Great! Thank you IgorG!
  8. R

    Installing a Secure Certificate in Plesk 12.5

    In the past, I have installed the certificate under SSL Certificates in Tools and Settings and then applied it to the domain I wanted to apply it to. I am not sure of how I should do that with this version of Plesk. OR should I be installing it at the domain level?
  9. R

    Wordpress/SQL Databases and Migration Manager

    Hi eug, I went through the standard WP install when I set up WP on the site; I didn't do it through Plesk. I will try letting WP set up the site anew, but I am unsure of how to transfer the database? I did request support from the migration team yesterday and haven't heard back yet. Should I...
  10. R

    Wordpress/SQL Databases and Migration Manager

    I am testing the migration with a couple of sites before I do our my entire server. The two issues I have are: SQL Databases from the old server get created on the new server, but they are blank. Not a HUGE problem to export and import them from the old server to the new, but I can't figure...
  11. R

    Migration Manager Advice

    Thank you so much eug! I have made some progress but the process is stopping due to errors. Will create a new thread with info from the error log.
  12. R

    Migration Manager Advice

    I am migrating from Plesk 10.4 to 12.5.30. I have never used the migration manager and am trying to decide if I should give it a try, but need some advice/have some questions: 1. I would like to transfer all of my data to my new server now and spend the next week or two testing the transferred...
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