• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Question Magento 2 folder and files groups

    That's exactly what I'm trying to do, but it's stuck on readiness check with following error message: Check Component Dependency We found conflicting component dependencies. Hide detail For additional assistance, see component dependency help . There's no other details. What might the issue...
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    Question Ruby On Rails: how to execute through SSH rake or rails in the same way as provided CLI?

    Hi, I have installed a Ruby on Rails app within Plesk Onyx 17.5.3 (on CentOS 7) - successful, thanks to the Plesk Ruby extension. When I'm into Plesk admin UI, I can execute the rake task within the selected env. and version of Ruby. This works pretty well. Nevertheless, I wish to run some...
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    Forwarded to devs Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated

    Thx - just to mention it has got even worst now with COMODO. Had to switch to Atomic. See mod_security2: Failed to write to DBM file "/var/cache/modsecurity/ip": Invalid argument BTW - in the link above, there's a link to GitHub - SpiderLabs/modsec-sdbm-util: Utility to manipulate SDBM files...
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    Forwarded to devs Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated

    Thx for this helpful feedback. Nevertheless, in Web Application Firewall (ModSecurity) it is mentionned that "Plesk will install its own ModSecurity package". Therefore, can you please indicate which version of modsec is being shipped with latest Plesk Onyx 17.5.3 Update #24?
  5. A

    Issue Mod_Security IP persistent storage massive

    Done, thx! Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated
  6. A

    Forwarded to devs Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated

    TITLE: Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, 17.0.17 Update #28 & 17.5.3 Update #22, Centos 6.9 / Centos 7.4, x64 PROBLEM DESCRIPTION: When using modsec & the comodo ruleset...
  7. A

    Issue Mod_Security IP persistent storage massive

    Hi @UFHH01 , Thx for your feedback - I've even commented the post in regards to Centos 7.4 last Monday as I did a successful upgrade. But, please, note that the size of /var/cache/modsecurity/ip.pag was already huge prior to last Monday - I checked a backup. Therefore, it's not a bug related to...
  8. A

    Issue Mod_Security IP persistent storage massive

    Same issue here with Centos 7.4 - after a couple of weeks, /var/cache/modsecurity/ip.pag size is 12G !!! Clearly an issue when using Comodo rules. thx for the daily script to clear the /var/cache/modsecurity/ip.pag file.
  9. A

    Resolved Plesk Onyx & CentOS 7.4 compatible?

    Same here - all good with the update to CentOS 7.4
  10. A

    Issue Scheduled backup via FTP - error message even when successful

    Thx for this very useful answer Peter! I can confirm the FTP server I'm using has a limit of 6 concurrent connections - therefore I've set Plesk to run a maximum of 6 backup processes at a time. Moreover, as mentionned, the issue here is that the files are being generated and copied to the FTP...
  11. A

    Issue Scheduled backup via FTP - error message even when successful

    TITLE: Scheduled backup via FTP - error message PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.5, CentOs 7.3 PROBLEM DESCRIPTION: All of my Scheduled backup using FTP report an error each time they're being executed: Unable to access to the storage: Transport error: unable to list...
  12. A

    Issue Watchdog problems on Ubuntu fresh install

    Same here on a fresh Plesk Ony 17.5.3 on Centos 7.3. Add also to do this to make it work: ln -s /var/run/plesk-php56-fpm.pid /var/run/php-fpm/php-fpm.pid (depends of course which version of PHP you use the most via PHP-FPM - in this case 5.6)
  13. A

    Issue Stderr is filemng failed: filemng: Error occurred during /usr/bin/base64 command.

    Hi Peter, Had exactly the same issue with 2 subscriptions while migrating from a Plesk 12.5.30, CentOS 7.1, 64-Bit server to a Plesk Onyx 17.5, CentOS 7.3, 64-Bit. Any feedback from Plesk on that?
  14. A

    Question Watchdog and PHP-FPM

    I've the same problem on a clean Centos 7.3 install with Plesk Onyx 17.5.3 #4. I also have seen this Watchdog shows PHP-FPM (FastCGI Process Manager) service as down But it doesn't help for Centos. Any idea on how to fix this?
  15. A

    Prefered Way to add Custom Rules in Spamassassin

    I ended up adding a 61-saupdate-heinleinsupport-rules text file (chmod 755) in the /etc/cron.daily directory with the below content: #!/bin/sh /usr/bin/sa-update --nogpg --channel spamassassin.heinlein-support.de > /dev/null 2>&1 env PATH=/opt/psa/admin/sbin:/usr/local/psa/admin/sbin:$PATH...
  16. A

    MySQL 5.6 - Magento 2.x from application list

    Hi, OS ‪CentOS Linux 7.1.1503 (Core)‬ Plesk version 12.5.30 Update #30 Is it possible to update MySQL to version 5.6 in order to install Magento 2.x from the application list? At the moment, it shows the following error: The app requires the mysql database server version 5.6 or later. I found...
  17. A

    WordPress Installations Scan finds 4 unidentified WP installations

    Hi, I encountered the same problem and I confirm that it concerns broken installation or outdated version of WP. My only concern is that from the WordPress Toolkit end-user interface, there's no indication of the full path where the installation has been detected for such case. Therefore, it's...
  18. A

    Plesk 12.5 / CentOs7 / WP auto-update

    Me again, I think I understood something that was not really clear: the WordPress auto-update flag in the WordPress Toolkit is simply enabling WordPress automatic update on specific installation. Am I right? Meaning it's like following this documentation...
  19. A

    Plesk 12.5 / CentOs7 / WP auto-update

    Hi IgorG, Thx for this information. I'll check by myself then, and in the worst case I'll request help from the support. Meanwhile, is there any log files to look at showing the status of the WordPress Toolkit automatic update? I checked the complete Plesk 12.5 documentation, but I can't find...
  20. A

    Plesk 12.5 / CentOs7 / WP auto-update

    No, I don't. By Odin Support Team, I meant you and other people from Odin on this forum. If I need to open a support ticket for such issue, please let me know. Usually, we receive excellent advice/tips on this forum and it's not required to go through the support process.
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