• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    How to manually remove a subscription

    I had this problem too and managed to fix it. I ran Igor's command and this is what I got: PHP Fatal error: Call to undefined method mail_Facade::redirectOnOff() in /opt/psa/admin/plib/mail/AbstractFacade.php on line 198 PHP Warning: Releasing semaphore 12 in request cleanup Managed to...
  2. P

    Plesk creates multiple httpd.include

    I'm seeing this bug too with Plesk 10.2 on Debian 64 bit. It's causing no end of grief with the migration manager, because it thinks there's more IP addresses in use than there actually are, and sometimes old and no longer existent IPs which throws the "only one IP per subscription allowed"...
  3. P

    Migration 10.0 > 10.2 - Error wit IP assignment

    Also look out for old includes in the above mentioned conf directory which for some reason aren't synched anymore with Plesk by are still lying around and read into Apache. That causes problems with the migration agent too.
  4. P

    Migration 10.0 > 10.2 - Error wit IP assignment

    This one plagued me for days, but finally found the solution by accident while digging around. When I tried to migrate one of our customers, it would spit that error. And it turns out that the subscription which had the problem had a domain alias, whos DNS was not synched with the main domain...
  5. P

    Changed mySQL admin password - broken Plesk

    I too was caught out by this issue, as I was unable to figure out what the admin username's password was for MySQL. So it sounds like the password is in fact hashed, but the hash itself is used as the password for the admin account for MySQL....is that right? Sounds like a bug to me. That's...
  6. P

    Changing database ownership between subscriptions

    As far as I know, you used to be able to change DB ownership between domains in Plesk 9 by editing the dom_id right......how do we accomplish the same in Plesk 10? I'd like to be able to change a DB's ownership between subscriptions.
  7. P

    Overuse notifications not working

    Just wanted to confirm that MagicSpam was indeed the problem, and that the rule exemption worked.
  8. P

    Overuse notifications not working

    Thanks for the pointer. I found the following in the log: postfix/smtpd[15712]: NOQUEUE: milter-reject: RCPT from localhost[127.0.0.1]: 550 5.7.0 Malformed or missing HELO.Rejected by MagicSpam 1.0.5-3 So it looks like MagicSpam was rejecting the locally generated overusage mails. I've...
  9. P

    Overuse notifications not working

    I've got a number of subscriptions which are currently in overuse, and they are set to send a notification. In the notifications section, it's set to send an email to Administrator as well as the Client, but no notifications are being sent. The notifications were working in 9.5.2 before I...
  10. P

    Merging subscriptions

    Hi Igor, Is there a way I can merge two subscriptions together into one? Say previously I had a client in 9.x who had multiple domains. When I upgraded to 10.x, Plesk split up each of the clients domains into separate subscriptions. Is there a way I can recombine and collapse all of a...
  11. P

    How to convert customer to reseller?

    I think what Igor's trying to say is that once you choose your initial transition path the first time you log into Plesk 10, there's no way to revert, or change a customer to a reseller (or vice versa).
  12. P

    How to use the caching server feature in Plesk 10

    Oh is that all lol. I thought it was something fancier like Plesk handling the setting up of squid in reverse proxy mode (not that it's that hard anyway) and somehow being able to tie usage in the squid logs back to the user for inclusion in statistics. One can dream :) Thanks Igor.
  13. P

    How to use the caching server feature in Plesk 10

    Anyone know how to go about utilising the caching server feature in Plesk 10? I can't seem to find any doco about it apart from the Whats New documents.
  14. P

    How can I merge Domains?

    We are in this situation too. Our customers with multiple domains from plesk 9 now have multiple subscriptions. I'd like to merge these subscriptions together and group them under the customer's 1 subscription. Doing this manually is a pain as you'd have to tar up the files in httpdocs, change...
  15. P

    License issue upgrading from 9.x to 10.x

    I've installed Plesk 9.5.2 (Debian) on a demo license in order to test the upgrade to 10.1.1, but the upgrade fails due to requiring a new license key. How do I go about doing the upgrade with the demo license?
  16. P

    Upgrade 9.5.2 to 9.5.3 Fails

    Has anyone actually had any success upgrading their 9.5.2 installation to 9.5.3 yet?
  17. P

    Upgrade 9.5.2 to 9.5.3 Fails

    I tried to upgrade to 9.5.3 from 9.5.2 tonight and saw similair issues. The update was installed through the Plesk interface, and I was tailing the autoinstaller log the whole time and saw the errors you were seeing. When the update finished, it seemed like it upgraded but there were a bunch...
  18. P

    URGENT: security fix for psa-proftpd?

    Thank you Parallels for bringing out the patches relatively quickly. And thank you Igor for being here to help with questions as always :)
  19. P

    URGENT: security fix for psa-proftpd?

    It's very important this gets fixed quickly. My upstream provider has policy blocked port 21 because of this vulnerability.
  20. P

    Understanding Application Vault Packages

    Thanks for the reply Igor, much appreciated :)
Back
Top