• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    DMARC check for incoming mail results on QUARANTINED mails for internal mails

    Just to keep you in the loop... The developer team is investigating this... seems to be a bug...
  2. C

    DMARC check for incoming mail results on QUARANTINED mails for internal mails

    Thanks IgorG, I´ve already contacted them... to check this. Awesome work on the forums IgorG!
  3. C

    DMARC check for incoming mail results on QUARANTINED mails for internal mails

    Still getting this extrange behaviour from my plesk.... without DMARC filtering... everything works as expected.... with DMARC filtering on getting May 31 01:57:22 mail dmarc[31180]: Starting the dmarc filter... May 31 01:57:22 mail dmarc[31180]: SPF record was not found in...
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    DMARC check for incoming mail results on QUARANTINED mails for internal mails

    Of course, I´ll give you two examples of domains: cike.ws ( this one has external DNS pointing to the plesk server, DMARC, DKIM and SPF keys and settings on place) mexicomm.com.mx ( DNS provided by Plesk server, DMARC, DKIM and SPF keys and settings on place ) Both working perfectly with DKIM...
  5. C

    DMARC check for incoming mail results on QUARANTINED mails for internal mails

    TITLE: DMARC check for incoming mail results on QUARANTINED mails for internal mails PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.5.3 Update #5 on Centos 6.9 ( VPS ) PROBLEM DESCRIPTION: Internal mails between same domain and others internally gets dismissed using...
  6. C

    Resolved Looking for : ClamAV installation - step by step

    I did it for some Plesk servers on 12.5 Repeated on Onyx without problems. Used this two links Use the approach you prefer, I´d personally liked the later. Add ClamAV to SpamAssassin on Plesk 12.5 Migrate Plesk to ClamAV - My Blog
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    Question Apache + PHP FPM optimization

    check your site with https://gtmetrix.com/ It will give you some tips to optimize your wordpress. I do not use Apache anymore, just nginx, php is runing as FPM for Nginx, I do change some things on nginx settings for caching images. I do use a caching plugin WP Super Cache, works fine on all my...
  8. C

    Resolved Unable to access Apache/Nginx Settings on all domains. How to resolve/repair?

    Applied plesk repair all All is working fine now.
  9. C

    Resolved Unable to access Apache/Nginx Settings on all domains. How to resolve/repair?

    Today I entered the panel and I was going to change some Nginx rules on a domain, but got this message Warning: Permission denied. I checked some other domains, same result. Server is Centos 6, Plesk Onyx, all updated, using admin account. Any ideas how can I repair/resolve this issue?
  10. C

    how to see the email bounces (from incoming side)

    cat /var/log/mail.log |grep ejected|less That should do the trick...
  11. C

    Centos 7 Plesk 12.5 SMTP Email issue

    That error say the script cannot connect you YOUR SMTP server... not a remote one... check the port you use for connect... passwds.. etc...
  12. C

    Email are being moved to JUNK (Hotmail, Yahoo, Gmail)

    And the problem might be also spam... real spam... maybe one of your accounts is sending unsolicited mail.... or a bogus script on your server...
  13. C

    Email are being moved to JUNK (Hotmail, Yahoo, Gmail)

    I checked the test that you send https://www.mail-tester.com/web-X4fwSM It says DK is wrong... you have to correct it... And you have no DKIM ( that doesn´t matter right now )
  14. C

    Email are being moved to JUNK (Hotmail, Yahoo, Gmail)

    are you certain your SPF + DK + DKIM is working fine? an error on DKIM or SPF can make all this happen And certainly you having not setup RDNS makes things worse as the domain of your provider is flagged on several lists... once your IP resolves to your domain... things will get better
  15. C

    Email are being moved to JUNK (Hotmail, Yahoo, Gmail)

    Ok first of all you need to setup RDNS on your server so your mail software can identify and pass some checks... That you should ask to your provider a PTR record on your IP For example.... mail.yourdomain PTR 69.64.62.126 so when you check with dig -x 69.64.62.126 the answer should...
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    Email are being moved to JUNK (Hotmail, Yahoo, Gmail)

    For hotmail... this has helped me in the past... https://postmaster.live.com/snds/index.aspx Go there, login with a live account and reclaim your ips.... Then you can see information regarding the mail issues Hotmail says you have... ( you need to setup an [email protected] or...
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    Email are being moved to JUNK (Hotmail, Yahoo, Gmail)

    Also can you send me a mail to cike76 in gmail? Lets check....
  18. C

    Email are being moved to JUNK (Hotmail, Yahoo, Gmail)

    ok... lets move on with that... have you checked if you are on spam lists? multirbl.valli.org/index.php just input your IP address and check...
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    Email are being moved to JUNK (Hotmail, Yahoo, Gmail)

    As I am aware...Plesk currently has no way to setup dkim in the panel... You must do it by hand.... I´ve used in the past this guide with success on my Plesk on centos... https://matoski.com/article/spf-dk-dkim-plesk-debian/ Hope this helps...
  20. C

    502 Bad Gateway Error when exporting database

    In some cases the database is real big and takes time the dump, thus generating the bad gateway problem. Why dont you make the backup on command line? The command goes like this... mysqldump -u[user_database] -p [database] > [backup_filename].sql Ommit the "[" and "]" characters, I put them...
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