• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Question Explanation for Plesk 17 nicing httpd processes to 10

    Hello, I can't find any mention of this in the release notes or online docs, but it seems that Plesk 17 has added a behavior that starts apache reniced to 10 instead of standard priority. This has the effect of causing all spawned cgi scripts to also run at a nice value of 10. This may be...
  2. H

    Issue Apache dies due to missing SSL certs

    Oh joy, new redhat/centos httpd updates, which caused apache to restart on all servers tonight, and thanks to Plesk leaving broken configs in place, tons of servers with apache outages as a result.
  3. H

    Issue Bug in mod_rpaf with IPv6?

    I haven't seen it in a while; at some point Plesk switched to using mod_remoteip instead and the problem went away. We're running it with nginx+apache and ipv6 on the sites. I just tested and my real IPv6 is being logged when I browse sites.
  4. H

    Forwarded to devs SSL CA Cert not set in ProFTPd config

    TITLE: SSL CA Cert not set in ProFTPd config PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: CentOS 7 (but also any other), Plesk 12.5 and 17 PROBLEM DESCRIPTION: Plesk's ProFTPd config (/etc/proftpd.conf) adopts the same SSL cert used to secure the :8443 interface via these directives...
  5. H

    Issue Apache dies due to missing SSL certs

    We have hundreds of Plesk servers and at least several times per week, mostly during the nightly log rotation that Plesk schedules for roughly 4am local time, apache dies. It can also occur just from someone adding or removing a site from a server though. The cause of the problem is...
  6. H

    Question CBM & SSO alternatives, and API question

    With Onyx removing CBM/SSO for fresh installs, I was wondering if the API itself is still there, or that's been removed too? I see at https://www.plesk.com/features/control-panel-integration-options/ there's mention of other billing systems, and I assume they integrate in some way, so perhaps...
  7. H

    Resolved In case your Apache died on all your CentOS 7 servers tonight...

    Plesk's php-fpm implementation breaks because of this as well.
  8. H

    Resolved In case your Apache died on all your CentOS 7 servers tonight...

    Yum updates tonight installed: Updated: libselinux.x86_64 2.5-6.el7 Updated: libselinux-utils.x86_64 2.5-6.el7 Updated: selinux-policy.noarch 3.13.1-102.el7_3.7 Updated: selinux-policy-targeted.noarch 3.13.1-102.el7_3.7 Updated: libselinux-python.x86_64 2.5-6.el7 Updated: libselinux-ruby.x86_64...
  9. H

    Resolved Is migration manager compatible with cpanel 11.6?

    For the sake of the thread, the issue ended up being a bug and will be fixed in future 12.5 release (and 17). The cpanel mysql password is normally stored in /root/.my.cnf and apparently can contain the password with or without single quotes surrounding it. The server I was trying to move...
  10. H

    Migration & Transfer Manager - Connection timeout.

    What error are you receiving? And have you tried to use the new migration manager from command line? I've found the errors can be dramatically more useful in that instance.
  11. H

    Resolved Is migration manager compatible with cpanel 11.6?

    I opened a ticket. Support spent about four hours debugging today and said it would need to be escalated to the developers so I'd hear back on Monday.
  12. H

    Resolved Is migration manager compatible with cpanel 11.6?

    I'm trying to do a migration from cpanel 11.6 (centos 6 x86_64) to Plesk 12.5 (centos7 x86_64). The migration tool connects but quickly produces this error: root@:/usr/local/psa/admin/sbin/modules/panel-migrator# ./plesk-migrator generate-migration-list...
  13. H

    Issue Bug in mod_rpaf with IPv6?

    Hi all, curious if anyone knows of a bug in the mod_rpaf with IPv6 addresses? I've got a CentOS 6 server, Plesk 12.5, nginx+apache. Inbound requests from IPv4 addresses are properly logged to the apache logs with their real IP address, IPv6 requests end up logged with the site IP rather than...
  14. H

    Question Any tips related to email software and servers with TLS1.0 disabled?

    No problem; we've started to go down that path. We're going to deploy a new server that does not have TLS 1.0 enabled and as we add customers to it we'll be able to much better control what occurs without a flood of support requests. I'll update the thread once I have more data.
  15. H

    Question Any tips related to email software and servers with TLS1.0 disabled?

    I'm curious if anyone has encountered a website with a list of common email programs and underlying operating systems, and either a definitive NO on getting each combo to talk TLS 1.1/1.2, or the relevant settings to accomplish this? The issue is that we've tried disabling TLS 1.0 to satisfy...
  16. H

    How to disable TLS 1.0

    Just FYI, the protocols need to be quoted:
  17. H

    Resolved NGINX not properly started on CentOS 7 even after MU#15;

    Just FYI, it seems RedHat is finally fixing this: https://bugzilla.redhat.com/show_bug.cgi?id=1243958
  18. H

    How to keep php-fpm from breaking?

    On Plesk 12.5, we're starting to experiment with using PHP-FPM instead of FastCGI for our customers. However, we are frequently running into an issue where php is broken across every site on the server due to the PHP-FPM daemon not starting. This has been tracked back to Plesk allowing...
  19. H

    Why remove the ability to set cgi-bin to webspace?

    Can someone from Plesk answer the question as to why the ability to set the cgi-bin location to webspace was removed? cgi-bin has historically, back to the 90's, always been outside of the document root, and for very good reason, which is the fact that cgi scripts may rely on supporting files...
  20. H

    Plesk Webmail SMTP Error (250), Authentication Failed

    I apologize for not quoting, but since all of your replies missed the issue, I didn't think it would be helpful to quote. The one and only simple issue that is occurring is that this particular Plesk user, and a few others in the thread, have their Postfix install set to require TLS before...
Back
Top