Migration & Transfer Manager - Connection timeout.

[romand700]

Hello,
when I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:

[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out

[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12

in the two servers the configuration is identical: CENTOS 7 and PLESK 12

Is urgent, please any idea for fix?

Regards.

 

[UFHH01]

Hi romand700,

most of the time, such issues appear because of false/incorrect DNS settings. Be aware that your domain "pronti....." resolves to "85.17.XXX.XX" ( server2.pronti... ) while your "server.pronti...." resolves to "95.211.XX.XXX"

 

[romand700]

Hi romand700,

most of the time, such issues appear because of false/incorrect DNS settings. Be aware that your domain "pronti....." resolves to "85.17.XXX.XX" ( server2.pronti... ) while your "server.pronti...." resolves to "95.211.XX.XXX"

Hello UFHH01,
Ok Thanks.. I set correctly the DNS.. Now works, but I have this other problem.

Error:
Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated

Can you help me?

regards,

 

[romand700]

Hello,
I solve the problem disabling SELINUX.. This is a problem?

regards,

 

[romand700]

Hello,
Yesterday I disabled selinux and Migration & Transfer Manager start, but I wrong file modification.. I wrote:

SELINUX=disabled=
instead of
SELINUX=disabled

I corrected the error but now I have all the sites down

Any idea?

regards

 

[HostaHost]

Correct, migration & transfer manager is broken under selinux, so of course Odin's solution is to just have you turn it off instead of actually fixing the core issue by making it work differently or creating a suitable selinux policy. Been broken for years, here's a kb http://kb.odin.com/en/122774

 

[Jota]

I have a similar problem, SELINUX disabled:

[root@server backs]# ls -la /usr/local/psa/admin/bin/deployer
lrwxrwxrwx 1 root root 15 Jul 19 15:26 /usr/local/psa/admin/bin/deployer -> ../sbin/wrapper
[root@server backs]# ls -la /usr/local/psa/admin/sbin/wrapper
---s--x--- 1 root psaadm 20104 Aug 26 2015 /usr/local/psa/admin/sbin/wrapper
[root@server backs]# ls -Z /usr/local/psa/admin/sbin/deployer
-rwxr-x--- root root ? /usr/local/psa/admin/sbin/deployer
[root@server backs]# chcon -t bin_t /usr/local/psa/admin/sbin/deployer
chcon: can't apply partial context to unlabeled file `/usr/local/psa/admin/sbin/deployer'
[root@server backs]# uptime
13:33:07 up 131 days, 10:50, 1 user, load average: 0.06, 0.07, 0.19
[root@server backs]# sestatus
SELinux status: disabled
[root@server backs]#

Now what ? Please help

 

[HostaHost]

What error are you receiving? And have you tried to use the new migration manager from command line? I've found the errors can be dramatically more useful in that instance.

 

[Jota]

No, didn't hear about it, the error I got was this:

[root@server backs]# ll
total 19291740
-rw-r--r-- 1 root root 19754732716 Nov 30 12:18 backup_1611250301.tar
[root@server backs]# /usr/local/psa/bin/pleskrestore --restore ./backup_1611250301.tar -level domains -filter list:demo.domain.com
^Bn^H^H
<?xml version="1.0" encoding="UTF-8"?>
<restore status="error">
    <conflict-resolve status="success">
    </conflict-resolve>
    <deploy status="error" log-location="/usr/local/psa/PMM/rsessions/20161130135404879/deploy.result">
        <message code="" severity="error" id="">
            <description>Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated</description>
        </message>
    </deploy>
</restore>


You can view additional information in the log file located in /usr/local/psa/PMM/rsessions/20161130135404879 directory. This directory will be removed automatically after 30 days.
[root@server backs]#
[root@server backs]#




[root@server backs]# ls -la /usr/local/psa/admin/bin/deployer
lrwxrwxrwx 1 root root 15 Jul 19 15:26 /usr/local/psa/admin/bin/deployer -> ../sbin/wrapper
[root@server backs]# ls -la /usr/local/psa/admin/sbin/wrapper
---s--x--- 1 root psaadm 20104 Aug 26  2015 /usr/local/psa/admin/sbin/wrapper
[root@server backs]# ls -Z /usr/local/psa/admin/sbin/deployer
-rwxr-x--- root root ?                                /usr/local/psa/admin/sbin/deployer
[root@server backs]# chcon -t bin_t /usr/local/psa/admin/sbin/deployer
chcon: can't apply partial context to unlabeled file `/usr/local/psa/admin/sbin/deployer'