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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Drupal and Panel user issues

    Hi, if I am not mistaken then you should have the following permissions: Owner: www-data Group: psacln Permissions on Folder: 775 maybe even 750 or 710 Permissions on Files: 664 That should help in this case. I would however suggest switiching to FastCGI Mode. Regards, Kristian
  2. K

    URGENT. I can't initialize my plesk

    Hi, well, what do you see when calling "https://my-ip:8443"? Regards, Kristian
  3. K

    Drupal and Panel user issues

    Hi, first question would be: - What Mode is your PHP running at? Regards, Kristian
  4. K

    Plesk Mail - Forward to address (Catchall) not working

    Hi, is "[email protected]" on the same Server? Or is example.com also on this Server but is not used for Mailservices? Please also try disabling Catchall and then enabling it again. Regards, Kristian
  5. K

    WHMCS or CBM?

    Hi, you could also consider PBAS (http://www.parallels.com/products/pba-standard/). I would also not go for any Software that's EOL. Regards, Kristian
  6. K

    Making mail look like it comes from the domains, not the hostname

    Hi, well I do think it's normal. But where is the problem of either changing the hostname.servername.com into something use full and setting up an A-Record? Or just setup an A-Record for the already given hostname.servername.com? Regards, Kristian
  7. K

    Mail missing in between name server change - question

    Hi, how are emails on the old server usually called? POP or IMAP? If they used POP then the risk of duplicate email is rather low for the following way of getting mails from the old server. Because I would use "fetchmail", which is a small Script that can be installed on your system. It can...
  8. K

    CPU High wait

    Hi, you are very welcome. I am happy to have been able to help. Have fun with your now performant server :) Regards, Kristian
  9. K

    Mail messages are not checked by Dr.Web

    Hi, do you actually have the AddOn License within your license activated to use DrWeb? DrWeb ist not for free and has to be additionally licensed. Regards, Kristian
  10. K

    Plesk Panel 11 Mail Server Not Working

    Hi, your log snippet does not show you trying to send an email. Could you please add another log snippet that includes the try of sending the mail. Regards, Kristian
  11. K

    Install of SSL certificate for a domain

    Hi, maybe you could give us more details on which exact domain we are talking about. In this case we can check what is already working and what is not. Regards, Kristian
  12. K

    Question to cron.hourly plesksetup

    Hi, this script is no longer required. It's only part of the initial Setup. You can actually delete it. Normally is should delete itself, which it hasn't for some reason :) Regards, Kristian
  13. K

    domains show apache test page

    Hi, you are very welcome. You should however check why the folder was no longer existant. Did you maybe delete it by mistake? Or did you try to delete the subscription? Regards, Kristian
  14. K

    Backup mails without using the Backup-Manager

    Hi Henning, basicly all mails are stored below /var/qmail/mailnames So if you actually have all your mailboxes created again, you could just use rsync to migrate all mails. You should check permissions prior and after migration. Plesk would be able to migrate but only using the migration...
  15. K

    domains show apache test page

    Hi, could you still check if the following file is there? /var/www/vhosts/system/salesforce.sw-network.net/logs/error_log If it's not, please do create it with "touch /var/www/vhosts/system/salesforce.sw-network.net/logs/error_log" Then retry to start your Apache. Please give Feedback of...
  16. K

    Resourcelimit exceeded mails

    Hi Uwe, have you checked within Plesk which ressource exactly is being exceeded? This does not have to be diskspace. Regards, Kristian
  17. K

    domains show apache test page

    Hi, two things to do: 1.) # /usr/local/psa/admin/sbin/httpdmng --reconfigure-all See if that works. 2. If it does not, try and restart your Apache manually. If it fails have a look at the error.log and paste the output here. Regards, Kristian
  18. K

    CPU High wait

    Hi, well this is the proof that it's not one of your customers. It's most probably also not MySQL. You can try and stop both (httpd & MySQL). One thing that actually might have impact on your Disk I/O is if your mail queue is full. Can you check that please? After that, I would really request...
  19. K

    CPU High wait

    Hi, yes they are. Did you run these commands on both servers at the same time or one after the other? As you can see Server1 roughly is twice as fast as Server2 in regard of DiskI/O. Are there maybe Limits set for IOPS/iolimit/ioprio? (Only your provider can answer these questions). To see...
  20. K

    CPU High wait

    Hi, did you remove the "#" infront of the command? :) It should give you back something like this: Regards, Kristian
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