• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    New server DNS issues.

    The parent nameserver can have a different TLD to the domain. It is done all the time. Our nameservers, or example. are .org but we use them with all sorts of domains. It is still a "pass" and not an issue in any way. Of course having nameservers for each domain type is supposedly "better" but I...
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    how to see which user is running a php spam script

    OK, try this as a quick and dirty method: # updatedb # locate admin.php This will show all the admin.php files on the server and where they are. If you only have a small number you should be able to narrow it down a bit.
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    How to Enable AXFR Transfers to BuddyDNS

    Unless I'm misunderstanding, both nameservers *should* be listed in an NS record for your domains. It is actually the NS records that tell bind where to send notifications when a record is updated. (Indeed there's an annoying bug that makes bind send notifications to itself in some cases)...
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    SMTP server requires no authentication, huge issue!

    Just to amplify on what Nikolay is saying..... For your test, you connected locally. 127.0.1 (localhost) is whitelisted by default to allow mail to be sent without authentication. This is normal, expected, and not a security issue. However, if you feel you would prefer this not to be allowed...
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    Problem with DNS Configuration

    I'm sorry -- I don't understand.
  6. F

    Hard to buy Plesk !!!

    It was something like 14 euros for unlimited (Virtuozzo VPS) the last time I looked.
  7. F

    Certain emails are not arriving in client's account

    check /usr/local/psa/var/log/maillog to see if the message is arriving at all, and if it is what is happening to it. Be aware that you are now 10 microupdates behind - MU#42 was just released. Being so far behind with MUs is kind of dangerous. Be sure to backup your system before installing...
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    Problem with DNS Configuration

    Resolve the first problem by removing these from the template (and from the client's domain's actual DNS record in PLesk if removing them from the template doesn't do so automatically): <domain>. NS ns1.<domain>. <domain>. NS ns2.<domain>. Next, remove these from the template: ns1.<domain>...
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    Hard to buy Plesk !!!

    You normally purchase a VPS licence from the company that provides your VPS. The two usually go hand in hand. If the company that provides your VPS does not offer Plesk keys then there is a possibility that the VPS technology being used does not qualify for a VPS licence key price. You should...
  10. F

    Limit Qmail SMTP AUTH by IP or IP range address

    What Abdi is suggesting is that you firewall port 587 (Submission), which is only used for authenticated smtp connections, to only those IPs you want to allow to use smtp. You would leave port 25 open for all incoming email from anywhere, but would need to disable smtp sending on that port (in...
  11. F

    Custom-Buttons still appear though they were deleted

    Thanks Harry. I've experienced the same problem in the past --- lots and lots of the same custom button appearing in a subscription that should have no custom buttons at all. Thank you for providing the solution, but I have a question: In the screen shot of the multiple buttons you provided...
  12. F

    DNS secondary server for external domain and DNS lookup fails

    If the DNS management facilities provided by 1and1 aren't very good, the simplest solution is to use your Plesk box as both primary and secondary. This is not really recommended because if your Plesk box goes down, there will be nothing to provide DNS lookups on the domains that are hosted on...
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    SMTP log - SPAM

    I'm really pleased I was able to help. This sort of situation can be very annoying and sometimes difficult to deal with, especially in a panic. Been there, done that, so I know it can be stressful.
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    Import DNS zone using axfr

    If you want Plesk to act as a Secondary, then take a look here: http://forum.parallels.com/showthread.php?292251-How-to-integrate-slave-DNS-with-Plesk
  15. F

    SMTP log - SPAM

    This can be difficult to resolve because you don't see the smoking gun -- the "login". What happens in some cases (such as yours, from the look of it) is that there is one login, ages ago, which the spammers then use to send spam in quantity as opposed to them logging in to send each...
  16. F

    IMAP Email Sync Issues

    Usually, issues like this are just down to too few allowed concurrent connections. Take a look here: http://kb.parallels.com/en/113841 Increase the limit to 80 or something like that and you should be OK. There have been reported issues with iPhones doing silly things despite changes in the...
  17. F

    Smtp relay for only a couple email addresses

    I've been asking for a per-user on/off switch for smtp authentication for ages. It is a standard feature in the qmail-toaster implementation of qmail, as far as I'm aware. I could have sworn I added it to the Plesk Uservoice site (plesk.uservoice.com) but it seems to have vanished. The only...
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    Problem with outgoing emails, need really help

    Google and all other mail server do an rDNS lookup on your IP address to determine the sending domain name. (translated IP to human word address). The rDNS record for your IP address is normally controlled by the organisation that provided it -- in this case Strato. In their records, that IP is...
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    Undocumented and wrong declared updates done although automated updates are disabled!

    That's odd. Also what OS do you use? Neither MU#36 nor MU#37 (yet) were automatically installed on any of our Centos systems. Release notes for MU#37 are available here: http://kb.parallels.com/en/120637 I subscribe to the Parallels Plesk RSS feed at...
  20. F

    Problem with uninstall ProFTPD

    OOps! I got that wrong! Contrary to my knowledge of the chkconfig command, it actually reaches into xinetd.d and switched it off! My initial test showed that it did not, but I was using psa_ftp instead of ftp_psa which was why it wasn't working! Anyway, you have it firewalled so all is well...
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