• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. JohnBee

    Issue Let's Encrypt failed before issuing acme challenge code

    I have a problem that started today, in-where Let's Encrypt certificates are being rejected upon issuing, and before being given the acme-challenge code ... I have had this problem before and it was never rectified, and here it is again...
  2. JohnBee

    Question Ridiculous price increase

    The issue with price gouging, is that of the inevitable competitive cross-roads - until then, we can expect price gouging to continue until a competitive product comes-along...
  3. JohnBee

    Resolved Banned from my own forum

    As the title say, I have been banned from my own server - no reason given, guess it was just that time of year ... That said, I was not able to find any documents or help for this, not can I context Plesk support ...
  4. JohnBee

    Question Spamassassin training now a payed function?

    This used to be an automated function - Spamassassin was part of daily cron - now it is disabled and part of payed plugin
  5. JohnBee

    Question Spamassassin training now a payed function?

    So is it still possible to train Spamassassin without paying?
  6. JohnBee

    Question Spamassassin training now a payed function?

    Yes, from, Technical Support Engineer - Plesk Followed with;
  7. JohnBee

    Question Spamassassin training now a payed function?

    I will be using Plesk for my third year now, and so far everything seemed fine - however, following a recent update, the Spam on my domain emails began flooding the server. I checked all of my settings and everything remained the same - all Spam coming-in without checks I then contacted support...
  8. JohnBee

    How to Block all email from a top level domain

    Good catch - I had not tried without the extension
  9. JohnBee

    How to Block all email from a top level domain

    To my knowledge, this works on all blacklist/whitelist locations - server-wide, as well as the domain level
  10. JohnBee

    Resolved Reverse DNS does not match SMTP Banner

    Just to update, I followed the following Plesk article and resolved the issue; https://support.plesk.com/hc/en-us/articles/115000269754-How-to-change-the-hostname-and-SMTP-banner-in-Postfix-on-a-Plesk-server Thanks for the help
  11. JohnBee

    Resolved Reverse DNS does not match SMTP Banner

    Hi and thanks so much for helping out with this. I ran the tests and found the following; # telnet localhost 25 Connected to localhost.localdomain. Escape character is '^]'. 220 webshot-5eb7aafc891d2.local ESMTP Postfix I then looked in Tools & Settings, and found that hostname was indeed...
  12. JohnBee

    How to Block all email from a top level domain

    I just wanted to update that you can block or blacklist a top level domain in Plesk using the following format: @.icu @.xyz ... This was provided by Plesk support, ans has been verified /tested
  13. JohnBee

    Resolved Reverse DNS does not match SMTP Banner

    It would appear that I have this problem on my Plesk server, and I can't figure out what's causing it. I recently tried replying to an email and got a message saying my email was rejected - I assume this is the cause With that said, could someone help me troubleshoot and fix this?
  14. JohnBee

    Question IP Addresses are broken

    I don't mean to discourage you, but the last time I changed the IP on my own Plesk server, I ended up re-installing due to the endless problems that come from this.
  15. JohnBee

    Resolved Error: Access denied. Your account was suspended.

    Actually that reference was a part of the issue in that I was lead to believe this was the only setting responsible for the error. However, and as it was discovered, the error was due to the customer being suspended(no clue why), and that everything worked as intended after switching the...
  16. JohnBee

    Important Advisor Extension

    Hello again, I recently installed a trial version of Plesk on Ubuntu 16.04 and discovered that if I choose the "Apply Multiple Recommendations" from the Advisor, that the interface will hang and never return. PS. never may be a bit of a stretch, as I only kept the page open approximately 90...
  17. JohnBee

    Resolved Error: Access denied. Your account was suspended.

    I've recently installed a new Plesk trial on Unbuntu 16.04 and proceed to create a new domain and subscription. To which I'd add, the process went without a hitch. However, when I try to access the Client control panel under the domain menu, I get the following error; Error: Access denied. Your...
  18. JohnBee

    Input Trial almost up, little progress made

    Hello and thanks for getting back to me on this. I just wanted to update and say that Plesk has given me a new trial code, and that I've started over again so that I could document my trial process along with the issues I've encountered. With that said, I'll post the full report soon in the...
  19. JohnBee

    Question Any downside to using Plesk to control DNS?

    Have you even read my post?
  20. JohnBee

    Input Trial almost up, little progress made

    I've been trying Plesk under a 15 day trial, and have only two days left before the end date. Though unfortunately, my experience with Plesk though mixed, leaves me feeling as though the interface is more hassle than benefit. With that said, the main issues that I've encountered as a newcomer...
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