• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. llucas

    Question Build a VPN server with HETZNER

    Hello, good morning. I was wondering if anyone on the forum knows or could tell me how to set up a VPN on my HETZNER server. We have three Spanish websites that occasionally reject IPs cached by Cloudflare, where we have our DNS, on weekends. This is why people can't see us. I tried browsing...
  2. llucas

    Resolved Retrieving WordPress admin credentials, please wait...

    Hola, Gracias por tu ayuda. Después de investigar, me di cuenta de que la base de datos de WordPress estaba dañada. No lo entiendo bien, pero restaurar una copia de seguridad de anoche fue lo único que se me ocurrió y lo solucionó. Es un misterio. Gracias, disculpe las molestias, Luis
  3. llucas

    Resolved Retrieving WordPress admin credentials, please wait...

    Hello everyone, good morning. I'm having trouble logging into the portal of a site I run with PLESK. I have a server with several sites, and this is only happening on this one, and it's been happening since Friday. I can't access the site's WordPress portal. Could it be something with the...
  4. llucas

    Question SSL certificate for a new domain

    Thank you very much for your help. Have a nice week.
  5. llucas

    Question SSL certificate for a new domain

    Hello, I have purchased an IP from our provider HETZNER and I have been assigned the new IP 95.216.3.218, I bought it to put a domain called efcarf.og, everything seems to work, except that it does not let me issue an SSL certificate for that domain. On the same machine I have two IPs, one is...
  6. llucas

    Question Create a new domain on the same server

    Hi, Thank you very much for the help. It is very useful to me. Have a nice weekend. Luis
  7. llucas

    Question Create a new domain on the same server

    Hello I don't have much experience with PLESK, my work asks me to create a new domain on my machine, everything seems easy. I can't get to the site, I want to call it www.efcarf.org, I have the name purchased in Godaddy and I have the DNS in Cloudflate. How do I proceed to create/configure...
  8. llucas

    Question PHP Settings

    Hello, good morning I don't have much experience with Plesk and I have found this error regarding PHP. It seems like an error that needs to be fixed because that version of PHP is no longer on the server. My question is: where do I launch the command to fix this error? Thanks for your help...
  9. llucas

    Question System Updates

    Hello, good morning I don't know how or why, but today the problem has been solved, it seems magical. Thanks for the help. Merry Christmas!! Luis
  10. llucas

    Question System Updates

    Hello, good morning!!! For a few days now, the server has been reporting system updates regarding imunify. It seems like it never finishes updating. It appears every day and no matter how many UPDATEs I apply, it keeps coming back. Is this happening to any of you? Thanks, Merry Christmas to...
  11. llucas

    Question Credentials for installing/updating

    Hola, Efectivamente, ya está solucionado. Cuánto aprendemos de ti. ¡¡Gracias!!
  12. llucas

    Question Credentials for installing/updating

    Hello, good morning After a few days of having bought a PLESK license for my server, everything was going perfectly, but today the update system asks me for a user and a password that I don't remember. Could you tell me what it could be or how I can fix it? It didn't happen to me before, I...
  13. llucas

    Question Backup copy in two places

    Thank you very much Raul for your help. I leave the server copy and it does everything for me. Good day!! Luis
  14. llucas

    Question Backup copy in two places

    Hello, good morning I have a question about backups. I've been using Plesk for a while and I have a question. What is the difference between making copies of the domain and doing it through the PLESK tools? If I do it per domain, I have it set to make a copy at 03:00 A.M. and it does so and...
  15. llucas

    Resolved Search for files with JPG extension only

    Hi, thank you very much for your reply. How useful!! and how wise. Thanks for your help, good afternoon. Luis
  16. llucas

    Resolved Search for files with JPG extension only

    Hello, good morning!! I am trying to clean my server of thousands of .jpg files because I already have them with a .wepp extension and I am having a problem. How can I search from PLESK, only the files with a .JPG extension and then delete them? Is there a way?. I am new to PLESK and I can't...
  17. llucas

    Resolved Optimize with Performance Booster

    Hi I've figured it out. This is where I have to put the PHP parameters, it seems. Thanks for your help, I've learned a lot!!! Luis
  18. llucas

    Resolved Optimize with Performance Booster

    Hi Maarten, thanks for your reply. I am an administrator and I can do everything on the server. Except for two sites where I don't know what could be happening. I am attaching a screenshot of the sites where I have been able to optimize and those where I have marked NO. Thanks for your help...
  19. llucas

    Resolved Optimize with Performance Booster

    Hello, good morning I wanted to know why this domain doesn't let me use the PHP optimization option to see if I get better results. In some domains that I have on the server it does let me optimize it but not in this one. I don't know Can you help me? I've attached a screenshot. Thanks,
  20. llucas

    Question Remote access to server database

    Hello, good afternoon I'm having problems connecting some ZOHO machines to the wordpress database on my server. It seems that ZOHO is not letting me through. What could be happening? I have set it to allow all remote connections, but it still doesn't work for me. The range of ZOHO IPs are...
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