• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Issue Failed to reset cache for the instance

    WP Toolkit-Version: 6.2.10-7566
  2. D

    Issue Failed to reset cache for the instance

    Hello, I constantly receive emails with the following content. These are a lot of messages from different websites with different instance numbers. Failed to reset cache for the instance #26: Failed to update PHP handler for the instance #26
  3. D

    Resolved Login interface cannot be accessed from Plesk

    I figured it out with my cell phone without wifi. Then I checked whether the IP was blocked. But it wasn't and there was nothing in the log file. Even when I turned off fail2ban it didn't work.
  4. D

    Resolved Login interface cannot be accessed from Plesk

    It wasn't blocked. I also turned off fail2ban. That didn't work either.
  5. D

    Resolved Login interface cannot be accessed from Plesk

    It's been dealt with. For whatever reason I needed a new INternet IP. Restarting the router solved the problem.
  6. D

    Resolved Login interface cannot be accessed from Plesk

    SSH access works normally.
  7. D

    Resolved Login interface cannot be accessed from Plesk

    Hello, As of today, I can no longer access the Plesk login interface with my laptop. With a cell phone it only works without wifi. As soon as I turn on wifi, the Plesk login interface is no longer accessible. I was able to enter the IP of the laptop as a trusted IP. But it still doesn't work...
  8. D

    Resolved fail2ban blocks IP from all visitors to a website

    The customer has deactivated the plugin and now it works. Thanks
  9. D

    Resolved fail2ban blocks IP from all visitors to a website

    [Tue Oct 17 15:31:49.264254 2023] [authz_core:error] [pid 3029:tid 140625856280128] [client IP address:61822] AH01630: client denied by server configuration: /var/www/vhosts/elegant-kowalevski. IP address...
  10. D

    Resolved fail2ban blocks IP from all visitors to a website

    Hello, fail2ban always blocks the IP addresses when a certain website is accessed. in the failban log 2023-10-17 09:58:57,096 fail2ban.filter [1958]: INFO [plesk-apache] Found banned IP - 2023-10-17 09:58:57 Other entries cannot be found in other log files. It only affects this WordPress...
  11. D

    Issue No email dispatch

    server time is set correctly
  12. D

    Issue No email dispatch

    I've now noticed that the queue in Plesk always shows the wrong time. Plesk adds 1 hour. If I send an email today at 11:18 am. is in the queue 12:18 and under age it says 23:00:30
  13. D

    Issue No email dispatch

    Hello, I don't get a lot of emails. n the mail.log I found small entries Plesk Queue: Received: from LAPTOPC5T7OM1D (dynamic-078-054-066-213.78.54.pool.telefonica.de [78.54.66.213]) by hostname (Postfix) with ESMTPSA id 248D586A25 for <[email protected]>; Tue, 11 Jul 2023 06:58:02 +0000 (UTC)...
  14. D

    Issue automatic subdomains after server move

    Hallo, Nach einem erfolgreichen Serverumzug wurden die von Plesk automatisch erstellten Subdomains nicht geändert heuristic-lewin.my-old-ip.plesk.page Wenn ich das im Browser aufrufe, wird es auf den alten Server umgeleitet. Muss ich diese Subdomains alle manuell festlegen, z. An...
  15. D

    Resolved error message since the latest Plesk update

    Before I do anything on the server, I wanted to make a fresh backup again. However, I had to cancel that because 32 GB of RAM was used up. No more websites could be displayed. That wasn't before either.
  16. D

    Resolved error message since the latest Plesk update

    Hello, I've been getting this error message since the latest Plesk update. Error: Could not get package list: 2023-04-24 10:31:35 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2023-04 -24 10:31:45 ERROR: 2023-04-24 10:31:45 ERROR: Exited with return code 1. Can someone...
  17. D

    Issue new domain not possible

    yes
  18. D

    Issue new domain not possible

    After running plesk repair db -y I can create normal domains again plesk repair web Unknown files: /etc/apache2/plesk.conf.d/webmails/luhost.de_webmail.conf ......... [ERROR] Do you want to delete the configuration file? [y/n] What should I do? y or n? Plesk seems to give a message like this...
  19. D

    Issue new domain not possible

    Is there no solution to my problem?
  20. D

    Issue new domain not possible

    always customerdomain.tld I can only add other domains if the customerdomain.tld is also entered in the system. Without customerdomain.tld I can't add other domains.
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