• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    BIG SSL Problem, unable to assign certificate to IP for migrated customers!

    BIG SSL Problem, unable to assign certificate to IP for migrated customers! (CL6) --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 10.4.4 Update #13, CloudLinux Server release 6.1, x64 PROBLEM DESCRIPTION AND STEPS TO...
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    Plesk 10.4.4 on CentOS 6 having numerous issues

    If you want to test if you have the same problem as us, in the command line type: /usr/local/psa/admin/bin/pmm-ras You should get the same error listed above if the problem is related.
  3. S

    Plesk 10.4.4 on CentOS 6 having numerous issues

    Thanks. It appears our watchdog is also not functioning normally either, probably related to the same issue.
  4. S

    Plesk 10.4.4 on CentOS 6 having numerous issues

    --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 10.4.4 Update #13, CloudLinux Server release 6.1, x64 PROBLEM DESCRIPTION AND STEPS TO REPRODUCE Any use of the feature /usr/local/psa/admin/bin/pmm-ras (and possibly...
  5. S

    Plesk 10.4.4 on CentOS 6 having numerous issues

    How do we re-install sw-boost1.34-filesystem-1.34.1-1.x86_64 ? Is there an RPM available somewhere? I noticed the rpm's are all available for CloudLinux 5 here: http://autoinstall.plesk.com/PSA_10.4.4/dist-rpm-CloudLinux-5-x86_64/contrib/ But they are not available for CloudLinux 6 here...
  6. S

    Plesk 10.4.4 on CentOS 6 having numerous issues

    Our daily maintenance is broken due to the same reason our backups aren't working either: WARNING during statistics_collector execution: : /usr/local/psa/admin/bin/pmm-ras: error while loading shared libraries: libboost_filesystem-gcc41-1_34_1.so.1.34.1: cannot open shared object file: No...
  7. S

    Plesk 10.4.4 on CentOS 6 having numerous issues

    Just a note, we are running CloudLinux 6 (but I said it was CentOS 6 - same sort of thing). 1.) If I migrate a domain that has a dedicated IP, the SSL cert doesn't show up under the list for their IP, so no cert can be applied to the domain. We can only fix this by uploading the cert to the...
  8. S

    Plesk 10.4.4: Bind not working due to malformed master zone

    Bind issue with legacy domain aliases We had this issue after upgrading to 10.4.4 bind would not start. Turns out some older domain alaises had an A record for WWW and a CNAME for WWW Steps we took to get it resolved 1) We got a list of problem subdomains bind was having issues with 2)...
  9. S

    Plesk 10.4 - Cant see the "free" app vault, why?

    It looks like our problem was because when we updated it didn't bring us to 10.4 and we didn't notice. We see the app vault now.
  10. S

    Plesk 10.4 - Cant see the "free" app vault, why?

    According to this article, the application vault is now included with 10.4. Both me an my clients are unable to see the application vault in the control panels (assuming it's a tab like it always was). I can see an icon in tools & utilities page for it though. The following features are...
  11. S

    Apache sometimes fails to restart

    Is there anyone out there who is still having this problem, or maybe has solved it with an update? We're fully updated here and still having the problem and wondering why this thread has calmed down so much. Edit: After some research we've learned that apache is hanging on SSL connections...
  12. S

    Apache sometimes fails to restart

    --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE LATEST Plesk 10.2.0 RedHat el5 1011110331.11, CentOS 5 x64 (CloudLinux Edition, note these CloudLinux mods have been disabled and my problem still exists) PROBLEM DESCRIPTION...
  13. S

    Apache sometimes fails to restart

    I was having problems getting a newer site to display properly. Was getting lots of 404's. I used a patched script from the knowledgebase and got the following error when doing a reconfigure-all: Details: Empty error message from utility. websrvmng: /usr/local/psa/admin/bin/httpdmng...
  14. S

    Apache sometimes fails to restart

    I tried the perl script solution. The only problem is plesk is unable to do the websrvmng --reconfigure-all or similar functions to create vhost conf files. I could see this being an issue, although I could use the event manager to run the commands on an original copy websrvmng. These solutions...
  15. S

    Plesk 10.2, Apache crashed

    Tested setting my restart interval to 0, didn't help. It actually crashed more, which makes sense. It's sort of an intermittent problem because you have to let apache work a bit before it'll have some connections to hang on.
  16. S

    Plesk 10.2, Apache crashed

    I'm having the same problem, same thing in my logs. A customer makes a change to their hosting account, Plesk initiates a graceful restart of apache and it doesn't come back.. I have to scramble onto SSH and type "service httpd restart" and everything is immediately fixed.
  17. S

    open_basedir restriction to /tmp ... all web based uploads broken since update

    We managed to fix web based uploads by defining the /tmp folder in php.ini (double checked phpinfo() and it really wasn't defined). But we are still getting those same errors in the log files and we have a php bulk email system named ListMessenger that is unable to tell if the directory set has...
  18. S

    open_basedir restriction to /tmp ... all web based uploads broken since update

    I just noticed that sessions are being stored just fine as of now, it's only web based file uploads that fail, like in wordpress the error is: file.jpg has failed to upload due to an error Missing a temporary folder.
  19. S

    open_basedir restriction to /tmp ... all web based uploads broken since update

    As the title says, all the web based uploads on our server has been broken since we upgraded to plesk 10 on friday. osCommerce error example: --------------------------------- PHP Warning: file_exists() : open_basedir restriction in effect. File(/...path/httpdocs/install) is not within the...
  20. S

    open_basedir restriction on domains running inside subfolders of other domains

    I was all excited to see the feature where our clients could run a subfolder of one of their domains as a different domain. First thing I noticed when I tried to set up a second store in Magento was that our system was kicking out open_basedir restrictions, which doesn't seem right at all since...
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