• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. V

    Resolved Errors in configuration templates: nginx

    I think I managed to solve the problem with the help of Web Server Configuration Troubleshooter
  2. V

    Resolved Errors in configuration templates: nginx

    This is what I get when I enable nginx in Updates (it was turned off) Error: New configuration files for the Apache web server were not created due to the errors in configuration templates: nginx: [emerg] bind() to [2a01:4f8:c17:1ebd::2]:80 failed (99: Cannot assign requested address) nginx...
  3. V

    Question Update MariaDB version on Plesk

    I have followed this instruction and everything seems to be done in order. The issue is that Plesk is still showing "MariaDB 5.5.64" and Centos is showing the new version 10.4.12. How can this be?
  4. V

    Question Update MariaDB version on Plesk

    Yes, I found that article before posting but was hoping that there is a way to do this from GUI, because it's fairly complex for someone how doesn't work with Linux on a daily basis. Also, here MariaDB (MySQL) version selector was mentioned that there is a DB version selector. Was DB version...
  5. V

    Question Update MariaDB version on Plesk

    I've just updated Plesk Onyx to Plesk Obsidian, hoping it will update MySql version as well. Now I have MariaDB which shows as MySql 5.5.64 in https://domain.com:8443/plesk/server/db/ Here is the screenshot: https://tinyurl.com/u9hr4vo How can I update version to MariaDB 10.3, or at least...
  6. V

    Question SMB/Samba on Plesk?

    Is this Configuring File Server available in Plesk Obsidian?
  7. V

    Question SMB/Samba on Plesk?

    Is it possible to create a shared folder on Plesk over SMB protocol that would be accessible to Windows Desktop users over "Add a network location" option? I have managed to create one over FTP, but not sure if it is possible to do this over SMB/Samba.
  8. V

    Resolved ERROR while trying to check the hostname

    Thank you so much for your help. I've tried: Deleting "172.26.6.235 hosting.mydomain.com hosting" but it didn't work; Deleting "both 13.238.xxx.xxx hosting.mydomain.com hosting" and "172.26.6.235 hosting.mydomain.com hosting" but it didn't work; Deleting "13.238.xxx.xxx hosting.mydomain.com...
  9. V

    Resolved ERROR while trying to check the hostname

    Thank you for taking the time to investigate this. I really appreciate it. I don't need to update default /etc/hosts and /etc/sysconfig/network, I just want Plesk updates to work properly and not to display error "ERROR while trying to check the hostname". Plesk's knowledge base instructed me...
  10. V

    Resolved ERROR while trying to check the hostname

    The problem might be that I am using AWS LightSail and that default IP is a local IP which is being routed to the public IP. When I enter command "hostname" in CentOS I get: hosting.mydomain.com When I enter command "nslookup hosting.mydomain.com" in CentOS I get: "Server: 172.26.0.2...
  11. V

    Resolved ERROR while trying to check the hostname

    I had this on two of my servers: " Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Downloading file products.inf3: 0% Downloading file...
  12. V

    Question Anti-SPAM options for Plesk

    Today we have plenty of SPAM, Phishing, Viruses and Ransomwares that it's very risky and time-consuming to just don't use any protection. I've tried to rely on desktop anti-spam solutions but configuring and maintaining them on many machines is too time-consuming and end users are still...
  13. V

    Resolved Some users report problem with SSL

    Do you know how to disable weak cipher suits: TLS_RSA_WITH_AES_256_GCM_SHA384 (0x9d) WEAK 256 TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d) WEAK 256 TLS_RSA_WITH_AES_256_CBC_SHA (0x35) WEAK 256 TLS_RSA_WITH_CAMELLIA_256_CBC_SHA (0x84) WEAK 256 TLS_RSA_WITH_AES_128_GCM_SHA256 (0x9c) WEAK128...
  14. V

    Resolved Some users report problem with SSL

    Thank you for your reply. I've already advised that, but I still get this at least once a week from different site visitors. Some users that complained stated that they have used Chrome, but unfortunately they didn't provide any more information. Can you please check SSL Server Test: pcmc.co.nz...
  15. V

    Resolved Some users report problem with SSL

    We have EV SSL from Sectigo RSA Extended Validation Secure Server CA, but some users still get SSL warnings. I personally checked the site on Win 7 and Win 10 with Chrome, Firefox, Opera, IE 10 and MS Edge and I never saw the warning. One of the users (out of 10 in the last 3 months) that...
  16. V

    Question SSL for email on Addon domains

    My question is really simple. Customers are used to using the following incoming/outgoing servers: mail.customerdomain.com This works with plain text auth, but with SSL/TLS there is a problem because Plesk enables only one mail server that passes SSL check for MX. Is it possible to use...
  17. V

    Question How can I update SpamAssasin version for Plesk

    Unfortunately, since Plesk is selling "SpamExperts" and "Warden Anti-spam and Virus Protection" as a solution for the SPAM problem, they are not interested in getting free SpamAssassin to work. By default, it doesn't stop any spam at all, which is a disgrace. SpamExperts has very poor...
  18. V

    Issue Emails on the same web hosting, but different email server don't get delivered

    Any help? Anyone? Please help.
  19. V

    Issue Emails on the same web hosting, but different email server don't get delivered

    I've tried your solution (syntax is a little bit different), but it didn't do the trick. Maybe it needs some time? Here is what I did in command line:
  20. V

    Issue Emails on the same web hosting, but different email server don't get delivered

    As I stated in the first message, I have disabled Plesk's zone file for this domain and have set it to use Siteground nameservers. I have previously tried changing Plesk > Domains > example.com > DNS Settings including: just setting email server's IP address (which is different from web...
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