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Search results

  1. D

    FIXED - [PPP-18062] Email Backup - Plesk 12.5.30

    I have found an error in the log. Actually it is a bug, which I reported to development team, you can track it by ticket identifier PPP-18062 in one of the nearest microupdates. I believe it will be fixed as soon as possible. Thank you very much for report
  2. D

    FIXED - [PPP-18062] Email Backup - Plesk 12.5.30

    Have you enabled debug logging before backup as I mentioned above? In this case logs will contain much more information, which can be applicable. You can attach your logs to your post using "Upload a File" button
  3. D

    FIXED - [PPP-18062] Email Backup - Plesk 12.5.30

    The only thing I can imagine is that on particular mailbox backup some error occured and the mailbox dump was skipped. Could you enable debug logging (http://kb.odin.com/en/120101) and repeat domain backup again? Checl logs at %plesk_dir%\PMM\logs\backup-* Which mail server do you use? The size...
  4. D

    FTP Backup not working : The dump has wrong format!

    As a workaround you can disable locking admin in the PowerUser mode %plesk_cli%\poweruser --on -lock false
  5. D

    FTP Backup not working : The dump has wrong format!

    Seems like issue in the backup agent. Edit "C:\Program Files (x86)\Parallels\Plesk\Backup\titi_info_1510121826_formated.xml" and replace "simpleLock" with "simple-lock"
  6. D

    Migration doesn't work anymore in 12.5

    Downgrade has never been supported. The only way is to do it manually. The legal way to move domains is to transfer or backup/restore to the same or higher version
  7. D

    Migration doesn't work anymore in 12.5

    You can't migrate to lower version, so transfer from 12.5.30 to 12.0.18 not supported
  8. D

    Scheduled Backup failed with an archiver error

    Suppose the error should remain at %plesk_dir%\admin\logs\php_error.log
  9. D

    Scheduled Backup failed with an archiver error

    According to the log the backup succeed. No errors
  10. D

    Scheduled Backup failed with an archiver error

    %plesk_dir%\PMM\logs\backup-* But to reproduce the issue you should change ARCHIVER_LIBRARY back to pmmarchover.dll or simply comment this parameter
  11. D

    Migration doesn't work anymore in 12.5

    Suppose you mean 12.5.30 on the destination and 12.0.18 on the source. Seems all is OK. I can only suggest to contact support
  12. D

    Migration doesn't work anymore in 12.5

    Could you print the content of /usr/local/psa/version on the source machine?
  13. D

    Plesk 12.5 - Backup. Comments are not reported on FTP External Storage

    I absolutely agree with you, that it should display comment. But as soon as it is not displayed the only way is to separate backups by different folders on FTP and for each domain modify Personal FTP repository settings to use individual folder. Overwise you will unable to recognize your...
  14. D

    Download backup to local computer from backup manager

    It is better to contact support
  15. D

    Plesk 12.5 Migration

    From the backup.log I see there are some problems with with HTTPS tramsport usage. As a workaround you can try to use new migrator - Plesk Migrator (http://autoinstall.plesk.com/panel-migrator/doc/index.htm)
  16. D

    Download backup to local computer from backup manager

    Try this KB http://kb.odin.com/en/120242
  17. D

    Plesk 12.5 - Backup. Comments are not reported on FTP External Storage

    No, it's not a bug. Backup Manager screen has been redesigned. Instead of file name you will see dump creation time. It's not a good idea to mix backups from several sources in the same FTP folder. Could you explain your scenario to understand clearly what we've missed (except comments for FTP...
  18. D

    Download backup to local computer from backup manager

    Could you check logs at /var/log/plesk/PMM/export-* and /var/log/plesk/panel.log You possibly have to enable debug logging to get more information (http://kb.odin.com/en/120101)
  19. D

    Plesk 12.5 - Backup. Comments are not reported on FTP External Storage

    Do you backup several domains to the same FTP folder? What is your scenario? Possibly using of separate folders on FTP may help you.
  20. D

    Suggestion for Transfer and Migration wizard improvement

    Actually it has been already done. I've tested it on Plesk 12.5.30. It was an issue on old APS packages, which may overwrite wp-config settings. It seems it's fixed now.
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