• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. modronmarch

    How to remove PHP 5.4?

    You need to add export statements to ~/.bash_profile or ~/.profile or /etc/profile file. This will export variables permanently: $ vi ~/.bash_profile Read more about it here.
  2. modronmarch

    How to remove PHP 5.4?

    The PHP interpreter you are referring to is the system PHP - it is not installed or used by Plesk. It is generally not recommended to axe it - you can google "centos update php" to learn how to bring it up-to-date (there are no Plesk-specific instructions, it's 100% OS system administration)...
  3. modronmarch

    How to remove PHP 5.4?

    Hello, Installing new PHP versions for use with the websites hosted in Plesk should be a breeze. Can you please look at this documentation topic and see if it answers your questions?
  4. modronmarch

    SOLVED - Restore the operation of domain based email

    Hello Abi, In general, where DNS is concerned, waiting for 24 to 48 hours is the norm as the new DNS settings are propagated around the globe. However, here's what I can see in this specific case: [root@ppu12-5 ~]# dig -t mx +short skiathoslaluna.gr 10 mail.skiathoslaluna.gr. <= your MX record...
  5. modronmarch

    Error

    Hello David ) Welcome to Plesk, we hope that your stay with us will be a pleasant one ) Now, to address your issue. If you run into a technical issue with Plesk, here's where you can turn to for help: *The forum - just like you did - a word of advice though, I would recommend you to report...
  6. modronmarch

    Point my domain to Weebly servers

    Hello Abi, Don't worry about the warning messages you received - they merely indicate that the IP address you specified for the A records differs from the one used for hosting your website in Plesk (which is fine in your case, as your website is now on Weebly, and Plesk is used only as the DNS...
  7. modronmarch

    API get-list of WP installs

    Hello Dave, One quick suggestion - this API method only displays the list of WordPress installations registered in the WordPress Toolkit. It will not list WP installations that were installed manually. Make sure that your WP installations are registered in the WP Toolkit - read here to learn...
  8. modronmarch

    Can't renew SUS there's no link or product..

    Hello David, Sorry about the mix-up! You should be able to renew your SUS by talking to our online sales team.
  9. modronmarch

    PHP - Create Subscriber - How?

    Hello JND_3004 ) You can do it via the Plesk API. To create a customer account, use the customer - add method, and to create a subscription, use webspace - add. I can also recommend you to check out this article for some examples of how to wrap the Plesk API in a PHP script. Hope it helps!
  10. modronmarch

    HELP HELP .!!!

    Hello Sia ) Not to worry! What happened is that you switched to what we call "Power User View". It is an alternative Plesk interface more suited to managing small numbers of domains. To get back to managing your customers and resellers, fill in the fields (just type in any user name and...
  11. modronmarch

    Give only a to resellers privilege to change main domain names

    Hey there ) Just a heads-up - you can request the addition of such a feature here. Describe your scenario and business need, and if enough people find the proposed feature useful, it will be considered for implementation.
  12. modronmarch

    Can I ftp a backup file to the server and restore from that?

    Hello Kroptokin, To elaborate a bit, you can upload the backup files to the server via FTP and then import them via the command line as described here (if you're on Linux), or here (Windows). The backup will be placed in the proper directory and will be visible in Plesk. Now, the fact that the...
  13. modronmarch

    "The webmail component was not installed."

    Hello Kevang, Another possible (though not very likely) scenario is that you have all webmail clients turned off in Tools & Settings > Webmail. Make sure that at least one webmail client is enabled. If a webmail client is enabled, and you are still seeing the "The webmail component was not...
  14. modronmarch

    How to add rights for a customer

    Hello Tim, You can convert a customer account into a reseller account, but not into an additional administrator account. Simply create an additional administrator account for the customer in question. A word of warning though - additional administrators have far greater privileges than merely...
  15. modronmarch

    Apache won't start, entire site down. Help needed urgent.

    Hello, The issue you are reporting and the corresponding error message appear to be similar to those mentioned in the following KB article: https://kb.odin.com/en/121478 I would recommend giving the suggested solution a try. If it fails to help, I would strongly urge you to contact Plesk...
  16. modronmarch

    Wordpress Installations page boldly going in error after updating to WP 4.4

    Hello frg62 ) We are aware of this issue, and are working on a fix with a high priority. We aim to include a patch for the issue in the next Plesk update, due to be released next Monday, December 14th. See the following KB article for more information: https://kb.odin.com/en/127725. Hope this...
  17. modronmarch

    (urgent) blocked admin account

    Hello bob147, abdi, everyone, I would like to state once again that the behavior reported in this thread is abnormal. Unfortunately, I was unable to confirm it in the lab - I tried adding the eleventh domain via the Plesk interface and was blocked by a Plesk error message. The domain was not...
  18. modronmarch

    (urgent) blocked admin account

    Did you create the domain via the Plesk interface, command line, or the API? And what is the latest Plesk update you have installed?
  19. modronmarch

    (urgent) blocked admin account

    Hello bob147, Can you please advise how you were able to create the eleventh domain on your server? I just ran some tests and was unable to exceed the number of domains allowed by the license - as it should be. If there is a way to get around the limitation (and end up in the situation you...
  20. modronmarch

    Webmaster acces

    Hello Oldky ) You can create a custom user role, as described here, and grant it only the Create and manage databases permission, then create an additional user account based on that role. The resulting user account will be able to log in to Plesk and manage databases, but nothing more...
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