• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    One backup is visible from tools & settings > backup manager, and other several backups are visible from websites & domains > backup manager > example.com. None of these backups can be removed (see screenshot). Server is hosting my four websites only, I'm not a reseller. I'm not sure where...
  2. P

    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    Issue is not resolved yet. Can anyone please help?
  3. P

    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    Thanks for your reply. I didn't mention the fact that I was logged in as root. I tried logging in as admin, but it's still not possible to delete backups from tools & settings > backup manager and from websites & domains > backup manager. Backup checkboxes aren't selectable and display the...
  4. P

    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    Hi, Backup Manager shows backups that can't be deleted. Message says: "The backup cannot be removed because it is a part of a server, reseller, or customer backup" (please see screenshots). I followed this article but didn't seem to work:  How to remove Plesk backup files and their logs How...
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