• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. carini

    Question Is there any difference between VPS and dedicated hosting licenses?

    There is any reason to choose "Web Pro Edition VPS" over "Web Pro Edition Dedicated"? They cost the same and "Dedicate" can be used either on VPS or Physical, anyway ...
  2. carini

    Issue Restore fail if source filename contain a backslash

    Restore from S3 (Scaleway) backup fail if source filename contain a backslash \ character. Warning: Archive error: Unable to extract files from /var/lib/psa/dumps/clients/********/domains/********.com/backup_user-data_2207012237.tzst...
  3. carini

    Resolved Alert "average(cpu usage average) is higher 75% for 10 minutes" triggered by backup job

    I tried to set up with pri = 19 and compression normal, it seems to work without loosing out too much space plese mark as solved
  4. carini

    Resolved Alert "average(cpu usage average) is higher 75% for 10 minutes" triggered by backup job

    The only problem in using 100% CPU for a long time is the triggering of unnecessary notifications from platform360.io
  5. carini

    Resolved Alert "average(cpu usage average) is higher 75% for 10 minutes" triggered by backup job

    Thanks @maartenv . Two question: How much space do you waste by using no compression? Old backups remains recoverable if you change compression level? Thanks in advance.
  6. carini

    Resolved Alert "average(cpu usage average) is higher 75% for 10 minutes" triggered by backup job

    Backup process uses two threads and default priority for CPU (10) and I/O (7) As shown on the graph the CPU usage is almost entirely due to nice processes.
  7. carini

    Resolved Alert "average(cpu usage average) is higher 75% for 10 minutes" triggered by backup job

    Wen Plesk build a full backup on S3-Compatible the monitoring send an alert (and a SMS is consumed). Is possible to take account of backup processes (or any other processes that runs on high niceness) and spew the alarm messages only if the backup runs more than <x> hours?
  8. carini

    Question S3 Backup failed with no notification mail

    Hi, all Recently I had a failed backup: on Plesk Backup Manager the following log is log shown Home -> Tools & Settings -> Backup Manager Backup Task June 15, 2022 04:17 AM Details Error: Unable to create the remote backup: Transport error: Extension transport...
  9. carini

    Forwarded to devs Plesk installer on port 8447 still uses an outdated Let's Encrypt root CA

    Confirmed (I didn't check on all of our Plesks yet)
  10. carini

    Forwarded to devs Plesk installer on port 8447 still uses an outdated Let's Encrypt root CA

    If needed mark this as a duplicate of [ PI-729] Plesk Updater uses wrong certificate chain since appare as the very same issue.
  11. carini

    Forwarded to devs Plesk installer on port 8447 still uses an outdated Let's Encrypt root CA

    Username: TITLE Plesk installer on port 8447 still uses an outdated Let's Encrypt root CA PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian on Ubuntu 20.04.3 LTS PROBLEM DESCRIPTION Let's Encrypt certificate on Plesk Panel uses the correct root CA, while plesk update...
  12. carini

    Question Query for "perfect" overview?

    This can be a good starting point, I take from examples from this forum and added something on my own ... SELECT `cli`.`account_id`, `cli`.`parent_id`, `cli`.`cname`, `cli`.`pname`, `dom`.`name`, `dom`.`status`, `sub`.`locked`, `sub`.`synchronized`, `tpl`.`name` FROM `clients` `cli` INNER JOIN...
  13. carini

    Question "Unlimited" service plan created automatically

    Same to us, very annoying.
  14. carini

    Resolved How can we create subdomain in my website

    I have a similar problem. After setting up a Custom Service Plan for my customer I was unable to add a new subdomain or new domain alias (I choose to allow 5 subdomain and 5 domain aliases) but ADD button does not show up in customer's panel. If I log on with superadmin account I can...
  15. carini

    A special topic for chatter about Plesk in the Clouds.

    We are using Plesk with a AWS RDS external database. The possibility to use a single RDS database for muliple plesk server should take definitively into account.
  16. carini

    Question Is using the same AWS RDS Database for multiple Plesk instances possible?

    Some of these privileges are unobtainable under AWS RDS, but the first plesk that link with this database can see the tables with no problem, problem comes with subseguent Plesk servers [root@plesk ~]# mysql --host='mariadb-10-4.xxxxxxxxxxxxxx.eu-central-1.rds.amazonaws.com' --user='admin'...
  17. carini

    Question Is using the same AWS RDS Database for multiple Plesk instances possible?

    Is possible to use a single RDS instance for more than one Plesk server, providing a manually-defined account with administrative privilege? I tried and the first Plesk goes smoothly, but the subsequent tries to connect the same databases ended with a Error: The test connection to the database...
  18. carini

    Issue Error installing Wordpress on RDS Remote Database.

    I had a similar problem (Plesk Obsidian v18.0.31_build1800201106.13) I'm trying to attach manually an existing RDS database but receiving an error SQLSTATE[42000]: Syntax error or access violation: 1044 Access denied for user &#039;plesk&#039;@&#039;%&#039; to database...
  19. carini

    Issue Php Include Does not work

    I have the same problem, did you manage to get a solution?
  20. carini

    Issue PHP script not parsed - source code piped into web page

    I have a strange problem: In my index.php <? require_once('../conf-site.inc'); require_once("$codedir/incl/main.lib.inc"); Where $codedir is defined in ../conf-site.inc ... in result page the content of main.lib.inc is not parsed and source code is shown instead. There is anyone with the same...
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