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I have a vps using ubuntu 16.04 and Plesk Onyx 17.0.17 - the vps came with Plesk installed, and the password I got from the provider (1&1) works both for logging into Plesk as Admin and for root access through SSH. It does NOT work for logging into SSH as admin. I'm a little confused by this...

OK thanks again. Actually, I was looking around on the provider dashboard, and it looks like there's a place to enter it there. I'll give it a try and see if it works or not! Thanks so much for your help.

Thank you so much! I'm still confused about the reverse DNS though. This is an unmanaged server (well, virtual server actually) - so the provider basically gives me root access and that's it in terms of support. Are you saying that the reverse DNS needs to be set somewhere outside of the...

Plesk newbie here - running Plesk Onyx on Ubuntu 16.04. I'm setting up a vps server and I didn't understand what Plesk was asking me when it asked for a hostname the first time I logged in. So I just accepted the default which was localhost.localdomain. But it seems this causes problems with...

OK... solved my own problem and it had nothing to do with NGinx reverse proxy, but rather the newer version of PHP. The correct line for .htaccess is: AddHandler php-script .html .htm

OK... solved my own problem and it had nothing to do with NGinx reverse proxy, but rather the newer version of PHP. The correct line for .htaccess is: AddHandler php-script .html .htm

Sorry to reply to an old thread, but I'm a Plesk newbie trying to wrap my brain around this as well. On my old server I was running just Apache (with DirectAdmin), this Plesk server is set up with NGinx as a reverse proxy with smart static files processing - I think that's picture number 3...

I have a new virtual server running Ubuntu 16.04 and Plesk Onyx running "PHP 7.0.13 by OS Vendor" as "FPM application served by Apache" (which I think means that nginx is configured as a reverse proxy to Apache meaning that php files are served by apache but static files are served by nginx, but...

Don't know if you solved your problem or not, but I had a similar issue, so I figured I'd post the solution. I ported a site over from another server using rsync, and when I did that it set both the user and group to root. So in order to be able to modify the site through Plesk and FTP I needed...

Thanks Peter. I guess I'll just have to make it work with separate ftp users for each domain. But in terms of users and permissions. I used rsync to move over all of the files from my old server, and apparently doing that assigned them all to the root user - which means that I cannot overwrite...

I've got a virtual server running Ubuntu 16.04 and Plesk Onyx. I'm a Plesk newbie so I'm still trying to figure out the details here. It looks like the only way to create an FTP account is to create it for a specific domain. I've got about 8 domains on the server and I'd like to have one account...

Thanks. I solved the problem, but still a bit confused. Based on this KB: https://support.plesk.com/hc/en-us/articles/213917525 I decided to use strace on the processes to figure out if the autoinstaller was indeed stuck. However, my server didn't have strace on it. So I installed it, and as...

OK... so I'm trying to follow the instructions in this KB: https://support.plesk.com/hc/en-us/articles/213917525 When I run: ps auxffww | grep autoinstaller I get the following: root 2872 0.0 0.0 16740 932 pts/0 S+ 12:59 0:00 | \_ grep --color=auto autoinstaller root...

OK - I figured out how to remove the Skins and Color Schemes extension through the Plesk interface. But when I go to ssh and enter this: plesk installer --select-release-current --reinstall-patch --upgrade-installed-components I get this: BUSY: Update operation was locked by another update...

I got a similar problem yesterday. Everything seems to be working fine, but I'm concerned. I'm a total newby here... Igor, could you maybe give me some clearer instructions on how to uninstall and reinstall the extension?

Never mind... solved my own problem. Port 21 was being blocked by the VPS host (1&1). All better now.

Total newbie here. Just got a virtual server running ubuntu 16 with Plesk Onyx. Everything's great, but I can't make FTP work. It's not an issue with users or passwords, I can't even make an FTP connection to the server. Tried with both Windows 7 FTP client and Filezilla, but neither works. I've...