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no not yet, I guess that is straight forward?

I go here Screenshot and when I click on 'Lets encrypt' i see a message flash up very quick saying please wait.. so no real error messages.. as you know I updated plesk yesterday.. there must be a simple way to switch off SSL ....I presume I am getting this error becuase i have no valid SSl...

it is available, switch off so why am I getting issues? I am really stuck as to what to try next? I tried to installl 'lets encrypt' but failed. Screenshot

Screenshot

done that 1st thing..., still not working... I will give you can example domain.. www.charlesridingtailors.co.uk

no SSh access - long story! Just want to get the sites back up for now.. I have tried everything!

if I try and purchase SSL I also get unknown error... Screenshot why all these unknown errors????? running Onyx 17.8.11

if I click on extensions and try to install just says please wait. Screenshot

when I try and install 'Let's encrypt' i just get unknown error Screenshot any help now would be most welcome!

can I reverse the SSl for now?

Please can someone help me! I have just enabled SSL on my sites via PLESK as it was recommeded .. now all sites give this error Screenshot what have I done? Is there an easy fix? Thanks Richard

done! all sorted - thanks for help

so I must be on 64bit, yes?

i do see this so I guess if it is an option then i must be 64 Screenshot

did that first - nothing there about it.. Screenshot

so I am currently running Plesk v12.5.30_build1205150826.19 os_CentOS 6 I have seen the warning and need to upgrade to ONYX. I have read so much stuff I am a little confused. Seems I must be on 64bit architecture BUT I cannot seem to confirm this. I dont have access to SSH. Is it not easy...

So I have received an email from my hosting company regarding the 2 issues. I realise this is a Plesk forum but was not sure where to start. They sent these links. I am not techy enough to understand how to check/apply.. Bug 1519780 – CVE-2017-5715 hw: cpu: speculative execution branch target...

did this in the end - seems to work Screenshot

good idea! - so this is the error [crit] (13)Permission denied: /var/www/vhosts/-------------.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable, referer: Google I dont have an .htaccess file - not sure I need one for my HTML websites, do i?

Thank you - I was just trying to check every log file but now what you have said I dont need to look at the .webstat files. Had a recent hack into server and have changed my log rotation to look like this so I hope now I can see a whole months worth of data. Screenshot does this look correct...