Resolved SSL just enables via Plesk and now sites give privacy error!

[Richard Follett]

Please can someone help me!
I have just enabled SSL on my sites via PLESK as it was recommeded .. now all sites give this error

Screenshot

what have I done?

Is there an easy fix?

Thanks
Richard

 

[Richard Follett]

can I reverse the SSl for now?

 

[Richard Follett]

when I try and install 'Let's encrypt' i just get unknown error

Screenshot

any help now would be most welcome!

 

[Richard Follett]

if I click on extensions and try to install just says please wait.

Screenshot

 

[Richard Follett]

if I try and purchase SSL I also get unknown error...

Screenshot

why all these unknown errors?????

running Onyx 17.8.11

 

[m3lezZ]

Did you have ssh-access to your server?

Let’s Encrypt Integration With Plesk

 

[Richard Follett]

no SSh access - long story!

Just want to get the sites back up for now.. I have tried everything!

 

[m3lezZ]

Disable SSL on your domains.

 

[Richard Follett]

done that 1st thing..., still not working... I will give you can example domain..

www.charlesridingtailors.co.uk

 

[Richard Follett]

Screenshot

 

[m3lezZ]

If SSL/TLS support option is not clickable in Hosting Settings, contact the server owner (Plesk administrator) who provided you with the access details to Plesk:

Plesk admin has all required permissions for managing Hosting Settings for a subscription. If required, Plesk admin can grant the required permission so that Hosting Settings management is available not for you.

 

[Richard Follett]

it is available, switch off so why am I getting issues?
I am really stuck as to what to try next?

I tried to installl 'lets encrypt' but failed.

Screenshot

 

[m3lezZ]

Could you post an error that you get while installation of let's encrypt?

 

[Richard Follett]

I go here

Screenshot

and when I click on 'Lets encrypt' i see a message flash up very quick saying please wait.. so no real error messages.. as you know I updated plesk yesterday..

there must be a simple way to switch off SSL ....I presume I am getting this error becuase i have no valid SSl certificate????

 

[m3lezZ]

Have you tried to restart plesk as well?

 

[Richard Follett]

no not yet, I guess that is straight forward?

 

[m3lezZ]

Did you updated to Plesk Onyx from 12.x ?

Try to restart plesk, in some cases this helps.

 

[Richard Follett]

yes 12.5 yesterday and then this morning I had a warning about updates that needed to be done so I did all ...

 

[Richard Follett]

I cant see how to restart plesk from within plesk dashboard.?. sorry for all these questions... The websites with issue all seem to be Wordpress sites..

 

[m3lezZ]

Tools & Settings -> Server-Administration -> Restart Server