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if i use this tool, i get the following response: [2013-10-07 02:29:52][INFO] ==> Installed Plesk version/build: 10.4.4 Ubuntu 10.04 1013111102.18 [2013-10-07 02:29:52][INFO] ==> Detect system configuration [2013-10-07 02:29:52][INFO] OS: Ubuntu 10.04.4 LTS \n \l [2013-10-07...

yes, already tried so - i´m getting the same error with this command....

Dear all, after applying the latest Update, I am unable to change Domain settings, the errormessage is: Generating new Apache configuration on host <xyz.de> failed because the following error(s) occurred: mkdir: cannot create directory `/admin/conf': No such file or directory mktemp...

Update: after 1 day of unsccessful searching: a) mysql> select id,cacheId,registryUid from smb_apsPackages; registryUid does not show any NULL records b) License is valid c) Errormessages are: Unable to get Global settings for APS Applications (ErrorCode: 3, STDOUT:). Unable to get APS...

this does not seem to help: Our records indicate that the license key you have entered is not attached to any valid support package and is not eligible for any of the new Support Options for Parallels Plesk Panel. so it seems as if we´re on our own trying to resolve this....

Dear Igor, as i have the same issue and it seems as if i do not have the correct e-Mail Address of the Supportteam, to whom could i send a support request? Cheers Tobias

Dear all, when trying to update from 10.3.1 to 10.4.4, the update fails with the following message: any idea how to fix this?

thanks a lot, this solved the issue....

p.s. in the logfile it seems that the mysql user is ok, and a connection is possible: Checking for the system groups and users necessary for MySQL... Checking for the group 'mysql'... Group 'mysql' already exists Checking for the user 'mysql'... User 'mysql' already exists...

unfortunately this does not seem to work, prior to running bootstrapper, mysql works fine, but during repair i get this errormessage: `/opt/psa/suexec/psa-suexec' -> `/usr/lib/apache2/suexec' Trying to set up APS controller database... Attempting to check APS db connection via ODBC, using...

Dear all, after Upgrading from 10.2 to 10.3 and trying to activate an autoresponder for a email adress, i get the following errormessage, any idea what could cause this: Specified column "isLegacyUser" is not in the row Cheers Tobias

hello everybody, i have the following situation here, perhaps someone can help me? ubuntu 8.04.lts with php 5.2.10 /amd64 old plesk 9 has been upgraded to plesk 10.2, i started with: /etc/init.d/psa stop /etc/init.d/sw-cp-server stop /etc/init.d/psa-spamassassin stop...

... same problem here, on Ubuntu 7.10 - no error messages via mail - local backup working without a problem - ftp backup runs continously - /usr/local/psa/admin/sbin/backup_sign generate does not help

Dear all, we are currently experiencing severe ssh issues with plesk and are unsure if that is a missing feature or if we are too stupid to do it right? follwing situation: we have a shop system running on top of a plesk server, one domain per language, accessing the same htdocs. No...