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  1. WebHostingAce

    Resolved Email Issues upon Reboot

    Glad to hear you have resolved your issue. I'm not sure what really happened. These services should have been enabled on reboot by default.
  2. WebHostingAce

    Resolved Email Issues upon Reboot

    I think you should be running Postfix for SMTP. You can make sure this by visiting 'Tool & Settings > Mail Server Settings' Try, #systemctl status postfix after a reboot and make sure the service is running.
  3. WebHostingAce

    Resolved Email Issues upon Reboot

    Try, #systemctl is-enabled dovecot If it is returning 'disabled', enable it on the reboot. #systemctl enable dovecot To me it is look like it disabled on the reboot. '/usr/lib/systemd/system/dovecot.service; disabled;'
  4. WebHostingAce

    Issue High latency, unreliable performance & 522 errors on a Plesk server that ran fine for 6+ months

    @BjornTheBassist, I completely understand the frustration. Have you considered the possibility of a Noisy Neighbor? I had a similar experience due to a Noisy Neighbor. I couldn't find any issues with my VM—everything appeared normal in terms of CPU and memory usage—but sometimes the websites...
  5. WebHostingAce

    Issue Php mail always spam

    In addition to the answer from Sebahat, Using an SMTP plugin and configuring it would be the easiest option. Also, does your SPF pass for the emails sent by the form to the contact owner? If it does, you can ask them to mark one of the emails they receive from the contact form as "Not Spam" or...
  6. WebHostingAce

    Input Cloudflare Whitelist Scripts for Fail2ban and NGINX

    Thank you for sharing! This is the script I have been using for this purpose: https://raw.githubusercontent.com/plesk/kb-scripts/master/cf-nginx-ip-passthrough/cf.sh I have been using it based on the instructions from...
  7. WebHostingAce

    Issue Docker persistent storage not working

    These Volume mappings do not look right to me. Please refer to the Run Grafana Docker image | Grafana documentation
  8. WebHostingAce

    Question Redirect non-www domain to https

    Subscription of example.com > Hosting & DNS > Hosting > Select "Redirect visitors from HTTP to HTTPS via a SEO friendly 301 redirect" In here you will find the Preferred domain option as well. You should be able to select www or non-www Make sure to set the base URL to https:// in the...
  9. WebHostingAce

    Question Missing page on Plesk website

    I have bookmarked this. https://support.plesk.com/hc/en-us/articles/12377744787991-Plesk-for-Linux-services-logs-and-configuration-files
  10. WebHostingAce

    Issue Problem with IPv6 binding in Nginx web server configuration templates

    In addition to @scsa20's answer, I've encountered this issue with some hosting providers due to their Cloud-init configuration. If this happens after a server reboot, try disabling Cloud-init: #touch /etc/cloud/cloud-init.disabled
  11. WebHostingAce

    Issue Cloudflare's proxy function and SSL certificates

    Domain > Security > Settings > Security Level | This was 'I'm under attack!" changed to "Medium" Also you should be able to see if the Let's Encrypt bot being blocked by visiting to Security > Events
  12. WebHostingAce

    Issue Access Mysql from Docker

    This is unrelated to the Plesk. The Ports 80 and 443 have been already used by NGINX as expected. I haven't tried this Docker myself. Please refer to the https://hub.docker.com/r/passbolt/passbolt/
  13. WebHostingAce

    Issue IPV6 is not assigned to the interface

    Reds - not an IP address. Its the MAC address of your eth0 and docker0 interfaces This is an IPv6 address for local communications. From what I can see, you haven't configured a public IPv6 address according to the image provided.
  14. WebHostingAce

    Issue plesk does Server down?

    As Peter explained, the "IP Address Banning (Fail2Ban)" feature might be the culprit. What could have happened is that while you were editing the WordPress website, the "Web Application Firewall (ModSecurity)" may have triggered a false positive. As a result, "IP Address Banning (Fail2Ban)"...
  15. WebHostingAce

    Issue Server Error 502 Bad Gateway

    Again "Apache & nginx Settings" Disable the "Restrict the ability to follow symbolic links"
  16. WebHostingAce

    Issue Server Error 502 Bad Gateway

    I have a installation guide here - Instruction - How to Install Magento 2.4 on Plesk but with docker. This might be outdated. Eg - M2 2.4.7-p1 using OpenSearch not the ElasticSearch Hope this will help.
  17. WebHostingAce

    Issue Server Error 502 Bad Gateway

    For this subscription, in "Hosting & DNS" > "Apache & nginx" > "Additional nginx directives", proxy_buffer_size 128k; proxy_buffers 4 256k; proxy_busy_buffers_size 256k;
  18. WebHostingAce

    Question How to use SFTP

    As scsa20 mentioned, FTPS is secure. If the customer really wants to use SFTP, Are you the administrator? If not, your service plan may not allow do the action below. Plesk > Subscriptions > "Customers Subscriptions" > Hosting & DNS > Hosting > SSH access > Change the type to "bin/bash...
  19. WebHostingAce

    Question Domain on Plesk - Subdirectory on Shopify

    It is not possible to create DNS records for sub-directories. But a subdomain (shop.example.com) will work with the DNS
  20. WebHostingAce

    Issue Cloudflare's proxy function and SSL certificates

    The issue with my domain was, that domain was configured to use Human Verification challenge in CloudFlare.
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