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  1. WebHostingAce

    Issue PLESK OBSIDIAN AND UBUNTU 24.04 BULLSHIT

    Please see https://support.plesk.com/hc/en-us/articles/20033524944663-Does-Plesk-support-Ubuntu-24-04-LTS-Noble-Numbat
  2. WebHostingAce

    Issue added Ipv6 after reboot plesk not loading

    This issue explained here could be related to cloud-init. try, #sudo touch /etc/cloud/cloud-init.disabled
  3. WebHostingAce

    Question Nginx breaks Magento 2

    Please see the Plesk Logs for the domain first. Then you can see what is the actual issue is. Have you tried this in the Developer mode? If your website is currently in the Production mode, changing the home directory may cause this issue.
  4. WebHostingAce

    Question upload files larger than 16mb to plesk

    Its under PHP settings. Please see both post_max_size(Description) and upload_max_filesize
  5. WebHostingAce

    Issue Something is blocking PayPal IPN requests

    On a browser, try to access the complete URL mentioned on the image you have provided then check the access log for this subscription. Also you can use the website such as Postman to POST to this URL and see if there are any errors occurs.
  6. WebHostingAce

    Issue Something is blocking PayPal IPN requests

    Have you set up the IPN URL in PayPal? I'm not sure if you can request the IPN from Paypal. IPN is send by the Paypal to the website.
  7. WebHostingAce

    Input How to run Magento 2 on Plesk Obsidian 18 without Docker

    I'm using required services for Magento 2 in Dockers. https://talk.plesk.com/resources/how-to-install-magento-2-4-on-plesk.40/ https://talk.plesk.com/threads/plesk-magento-2-required-services-in-dockers-varnish-redis-elasticsearch-rabbitmq.363148/
  8. WebHostingAce

    Issue Real IPs with varnish

    In where you do not see the real IP? Please post your Varnish VCL.
  9. WebHostingAce

    Question PHP 7.1 for old Magento 1.x site

    If the PHP 7.1 is the "PHP version from OS vendor", I think It should be available in "Plesk Installer" Please check in "Tools & Setting" > "Updates" > "Add and Remove Product Components" > "Web hosting" > "PHP interpreter versions" (Unrelated to the PHP version install question. Are you aware...
  10. WebHostingAce

    Question Sending Newsletter

    Personally, I wouldn't recommend this. There is a better chance of IP and the domain name being blacklisted across many blacklists. Please see - How do I send an email blast without getting blacklisted? This explains some guidelines to follow. I'd recommend to use a service such as MailChimp...
  11. WebHostingAce

    Issue Real IPs with varnish

    Try, sub vcl_recv { if (req.http.X-Forwarded-For) { set req.http.X-Real-IP = req.http.X-Forwarded-For; } else { set req.http.X-Real-IP = client.ip; } } In your vanish VCL.
  12. WebHostingAce

    Question Magento Softaculous installation has 500 error

    Sorry.. I couldn't help you with this. Please see my post - Instruction - How to Install Magento 2.4 on Plesk for complete installation. I'm not sure how the Softaculous install Magento. We use Plesk for many Magento 2 installations and the Plesk has made this process really easy to do.
  13. WebHostingAce

    Question Magento Softaculous installation has 500 error

    Ok. The Plesk Default Page might be a different issue. Would you be able to run, #plesk repair web yourdomainname.tld as root? Magento 2 Document Root should be httpdocs/pub. Sorry, It seems I wont be able to help you without actually looking into this server/M2 installation.
  14. WebHostingAce

    Question Magento Softaculous installation has 500 error

    Not httpdocs, It should be httpdocs/pub
  15. WebHostingAce

    Question Magento Softaculous installation has 500 error

    I'm wonder why do we get the "main.CRITICAL: Can't create directory" since we have set the directory and files to 777. Also Have to set the document room to httpdocs/pub ? (This is unrelated to the File Permission issue).
  16. WebHostingAce

    Question Magento Softaculous installation has 500 error

    Could you please send me a ls -l of within /var/www/vhosts/example.com/commerce.example.com/ I'm wonder if we have to change the bash user to eg - www-data before running the Magento 2 commands in Softaculous. I haven't used Softaculous. su -s /bin/bash www-data
  17. WebHostingAce

    Question Magento Softaculous installation has 500 error

    Very strange. What is in the system.log now? Please check if the following modules are loaded in Apache : mod_env, mod_version
  18. WebHostingAce

    Question Magento Softaculous installation has 500 error

    So you have a file permission issue. I'm not sure about the File and Directory permission required by Softaculous. We set the files and directories to 777 for testing. Within this directory, /var/www/vhosts/example.com/commerce.example.com/ Run, chmod -R 777 . Then, bin/magento...
  19. WebHostingAce

    Question Magento Softaculous installation has 500 error

    Also try to correct the directory/file permission. find * -type d -print0 | xargs -0 chmod 0755 find . -type f -print0 | xargs -0 chmod 0644 chmod u+x bin/magento Then, bin/magento setup:upgrade bin/magento deploy:mode:set developer
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