Question Magento Softaculous installation has 500 error

[WebHostingAce]

I'm wonder why do we get the "main.CRITICAL: Can't create directory" since we have set the directory and files to 777.

Also Have to set the document room to httpdocs/pub ? (This is unrelated to the File Permission issue).

 

[silentlibra]

I'm wonder why do we get the "main.CRITICAL: Can't create directory" since we have set the directory and files to 777.

Also Have to set the document room to httpdocs/pub ? (This is unrelated to the File Permission issue).

once I changed it to httpdocs then the plesk default doman page appears and all other pages are 404

 

[WebHostingAce]

Not httpdocs, It should be httpdocs/pub

 

[silentlibra]

thats what I did its just I left out /pub in my response

 

[WebHostingAce]

Ok. The Plesk Default Page might be a different issue.

Would you be able to run,

#plesk repair web yourdomainname.tld as root?

Magento 2 Document Root should be httpdocs/pub. Sorry, It seems I wont be able to help you without actually looking into this server/M2 installation.

 

[silentlibra]

plesk repair web commerce.meeovicms.com

Checking web server configuration

Repair web server configuration for domains commerce.example.com? [Y/n]
Repairing web server configuration for the domain
commerce.example.com .......................................... [OK]

Error messages: 0; Warnings: 0; Errors resolved: 0

 

[silentlibra]

Ok. The Plesk Default Page might be a different issue.

Would you be able to run,

#plesk repair web yourdomainname.tld as root?

Magento 2 Document Root should be httpdocs/pub. Sorry, It seems I wont be able to help you without actually looking into this server/M2 installation.

no problem thanks for trying to assist, I just may have to try an alternate install or entirely different platform. Hopefully softaculous can help resolve this as I reached out to them as well, just waiting on a response. Will post here if I find anything for anyone in the future looking at solutions to this problem.

 

[WebHostingAce]

Sorry.. I couldn't help you with this.

Please see my post - Instruction - How to Install Magento 2.4 on Plesk for complete installation.

I'm not sure how the Softaculous install Magento.

We use Plesk for many Magento 2 installations and the Plesk has made this process really easy to do.